Question about Toshiba E-STUDIO 550 Copier

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Toshiba e-studio550 service code CD1, PLEASE help me to fix the problem and if there is any service call to reset it, thanks

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CD1 indicates Abnormal drum cleaning brush motor.

U need to perform followings:
(1)Check if the cleaning brush, recovery toner transport auger and recycle toner transport auger are not locked (no extraneous material or toner clod in both the toner transport sections at the cleaner unit and recycle toner unit.

(2) Check if the connector on the LGC board and connector pins are not disconnected.

(3) Replace the cleaning brush drive motor and recycle toner transport motor.

(4) Replace the LGC board.

Posted on Mar 10, 2009

  • didi2005 Mar 31, 2009

    Finisher not attached properly also will affect the MFP.

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  • 10 Answers

Remove transport unit( transfer belt ) inside you will need to clean brush an dmake sure youcould turn brush witout any tightness..after you need to look in the waste toner bottle and see if it's full..if it's full empty it and run test mode 03- 116 ( used toner motor on ) make sure toner its coming out of this waste auger that goes in the waste bottle.turn off motor by entering 166.

this will help by cleaning the auger that carry waste toner from tranfer belt ***'y to the waste toner bottle...

Posted on Jul 16, 2009

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Posted on Jan 02, 2017

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1.. Clear the status counter.
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If happen again, perform following inspection:

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your model is listed in the bulletin:
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copy and paste the complete link into your browser.
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