Dish Network DVR 625 Problem with playback of recorded shows
Several times over the last couple months our DVR 625 will record a scheduled show at full length, then during playback it will not play the last 10-20 minutes of the show. It skips it and goes directly to the end screen as if the recording were over. It does this on about 30% of our recorded shows. Is there any way to stop this from happening?
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Re: Dish Network DVR 625 Problem with playback of...
It sounds as though the hard drive is about to go south on you soon and the receiver is going to need to be replaced however, in the interim you can change the options of the recordings and make it a default so that the recording continues past the end of the show. It is possible that extending this time will allow you to view the portion you want before it skips to the end. In order to do this press the guide button and select a program in the future. On the create timer screen select the option icon. You will now be at the timer options screen you can extend the time the recording will last after the end of the show and when it will begin recording prior to the show. I would also set this as your systems default so that it performs the same way regardless of what you are recording. According to the latest known receiver issues this is not identified as it is a common indication that the hard drive has an error internally. If this works I suggest that you have a replacement sent to you so that you do not lose the use of your DVRun-expectantly.Remember to watch all recorded events prior to replacement as you will lose that info when the receiver is swapped. Thanks for using Fix Ya.
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It sounds like you have timers setup to record on the 625 receiver. To delete the timers, press the DVR button on your DISH remote 2 times. This brings up the "My Recordings" screen on the TV. On the right side of the screen are several buttons. Move to the "Schedule" button and press select. This takes you to all the timers on the receiver. Go to the first timer you want to delete and then press select on the remote. Now you are on the "Timer Event" screen. Move to the button "Timers" and press select. Now you are at "Timer Schedule". Move to the button "Delete" and press select. This will delete that timer. You need to do these steps for all timers you want to delete. I hope this helps.
Hi ljdubas myname is Mike Houston of DISH Network and I was going over your post and if youare getting the "problem has been detected" and it still comes up after youunplug the receiver and plug it back in there is a problem with the DVR and itwill need to be replaced.
Okay, we can do this. Go to the menu on the satellite at either TV locations. and press 8 then 5. You are now at the Record Plus screen. Move the highlight to the record preferenceand toggle up or down to the desired record preference.After this ensure that you select enable on the activation side of the screen. You will then need to select done. Now you are in business! Thanks ffor using Fix Ya.
Assuming that there is no loss of signal detected by the system and an 015 message being presented onscreen and that you have adequate record time available than your hardrive in the receiver is almost gone. You will need to have the receiver replaced. When this is done you will lose all recorded programs. The Dish Vip series of receivers offer a USB port that can be used to either expand the recording capacity of a DVR receiver with an external hardrive or if you get a non dvr unit e.g. 211, 222 you can eliminate the DVR fee each month by turning the option on for the external hardrive at a one time fee of 39.99. This will save you money by not paying the dvr fee anymore and alleviate having your recordings being lost if the receiver ever goes bad. I hope this assists you and thanks for using Fix Ya.
usually hard drive failure boils down to files not opening succesfully, or a random internal failure, not a physical issue with the hard drive, however because dish network repairs these issues on a large scale the fix is to wipe the software and start over which means all recordings are lost, unfortunately recovering these recordings is basically impossible... if you often record things which are imperative to your business i would suggest getting a 622/722 dvr which will allow you to download these recordings to an external hard drive via usb, you will have unlimited use uploading and downloading programs for a one time fee of about 40$