Question about SanDisk Sansa e250 MP3 Player

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My sansa just locked up while playing a song and none of the buttons work to change songs, turn it off, etc.

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Make sure the hold/lock switch wasn't engaged first.

These are the most common methods for recovering Sandisk's Sansa Mp3 Players. I have been almost universally successful in recovering Sansa players using one or a combination of these methods. These methods do not work if you are having synchronization or music format issues - they are for recovering a player that will not power up, freezes, flashes, is not recognized by the computer, and a host of other issues.

Reset the Sansa Player first. On most models, restart is done by holding the power button in for 15 seconds or longer. Check your specific manual to be sure. The manuals are available from the Sansa website if they have been misplaced.
Download the Sansa Recovery Tool from the Sansa website.
Format - Erases Everything: Connect your Sansa player to the computer and open Windows Media Player. Click on the Sync tab. Pull down the drop down menu underneath the Sync tab by moving your cursor over the Sync tab and left clicking on the little black arrow underneath the Sync tab. Highlight "Sansa 1GB" (wording may vary slightly), and then select "Format." - this should erase everything.
Firmware Upgrade- Erases Everything: Get the latest firmware upgrade from Sansa - it updates the firmware and erases every song in the player all at once. Note: this method doesn't work if already have the latest firmware. Go to this website and click "Firmware Updater" to find out: http://www.sandisk.com/DriverDownload/driverList.asp
If these fail, then:
Try this: disconnect the player from the computer, turn it off, hold in the volume + button, and reconnect the player to the computer while holding the volume + button in. Keep holding the volume + button for an additional 5-50 seconds. Windows should eventually go into recovery mode and revive the player- it will pop up a window that says Found New Hardware Wizard.
If you get the problem where MTP Device keeps popping up continuously, uninstall the “MTP Device” by going to Start à Control Panel àSystem à Hardware à Device Manager (you computer may vary slightly, depending on Windows Version).
You may have to restart your computer after each of these methods to get them to work properly. Disconnect your Sansa player BEFORE shutting down your computer.
-Tha Mp3 Doctor

Posted on Mar 25, 2009

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There are several possibilities.

1) The songs that you loaded may not be compatible with the player - iTunes files, for instance.
2) The songs that you downloaded may not have transfer rights - i.e.: they will play fine on a computer, but they will not play on an mp3 player.

The solution to the above two possibilities would be to download songs that are in mp3 format only. They do not have strings, stipulations, headaches, etc. attached to them.

Possibility #3 is that your mp3 player is in the wrong USB Mode. Songs that show up in MSC mode do not show up in MTP mode, and vice versa. To change this, go into your Sansa player's settings menu and change the USB Mode.

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Several things. 1. To correctly reset it, flip the lock button, then hold down the power button. 2. Format your sansa. Make sure you have all your stuff off. Then, format it. If you don't know how, e-mail me here : spazzysmash@gmail.com Then sync it back on!

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My sansa e250 mp3 wontt play songs.


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Go to the Computer Drive Choose the component and Format it by right clicking. THIS WILL DELETE ANYTHING ON THE PLAYER!!!!!!!

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My Sansa e250R, 2 gigs, froze. Help!


It seems like your E250R is experiencing a temporary system error due to a corrupted song, and needs to be reset. Try to "Soft Reset" your player, press and hold the "Menu" button until the LCD light and scroll wheel light turn off. Since the player was probably left on for more than 7 hours (as you indicated), you would need to re-charge the player before proceeding further. Charge it for at least 2-3 hours. Next, try to format the player to rid of any corruption then re-transfer the songs. If you have subscription songs, then I would suggest to delete the song you last played which caused the error. I hope this helps. There is another solution for the player, but for now this might actually resolve the issue. Let me know the results. :)

Apr 23, 2007 | SanDisk Sansa e250 MP3 Player

1 Answer

Computer does not show MP3 player as connected and how to stop a song playing


If you installed the firmware update, you might have forgotten to change the device to MSC mode.. try going to settings>USB mode>MSC This should probably work.. to stop a song while its playing, click the |<< button while you have the screen with the current song. (you can pause a song on this same screen with the >|| button) If you have gone back to any of the menu screens, wait for a couple seconds and the player will automatically go back tot he song display screen so you can stop the song.

Dec 26, 2006 | SanDisk Sansa e250 MP3 Player

1 Answer

I click on a song on my sansa e250 then a different song plays


DB corrupt

These are the most common methods for recovering Sandisk's Sansa Mp3 Players. I have been almost universally successful in recovering Sansa players using one or a combination of these methods. These methods do not work if you are having synchronization or music format issues - they are for recovering a player that will not power up, freezes, flashes, is not recognized by the computer, and a host of other issues.

Reset the Sansa Player first. On most models, restart is done by holding the power button in for 15 seconds or longer. Check your specific manual to be sure. The manuals are available from the Sansa website if they have been misplaced.
Download the Sansa Recovery Tool from the Sansa website.
Format - Erases Everything: Connect your Sansa player to the computer and open Windows Media Player. Click on the Sync tab. Pull down the drop down menu underneath the Sync tab by moving your cursor over the Sync tab and left clicking on the little black arrow underneath the Sync tab. Highlight "Sansa 1GB" (wording may vary slightly), and then select "Format." - this should erase everything.
Firmware Upgrade- Erases Everything: Get the latest firmware upgrade from Sansa - it updates the firmware and erases every song in the player all at once. Note: this method doesn't work if already have the latest firmware. Go to this website and click "Firmware Updater" to find out: http://www.sandisk.com/DriverDownload/driverList.asp
If these fail, then:
Try this: disconnect the player from the computer, turn it off, hold in the volume + button, and reconnect the player to the computer while holding the volume + button in. Keep holding the volume + button for an additional 5-50 seconds. Windows should eventually go into recovery mode and revive the player- it will pop up a window that says Found New Hardware Wizard.
If you get the problem where MTP Device keeps popping up continuously, uninstall the “MTP Device” by going to Start à Control Panel àSystem à Hardware à Device Manager (you computer may vary slightly, depending on Windows Version).
You may have to restart your computer after each of these methods to get them to work properly. Disconnect your Sansa player BEFORE shutting down your computer.
-Tha Mp3 Doctor

Dec 22, 2006 | SanDisk Sansa e250 MP3 Player

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