Question about HP Pavilion dv6000z Notebook

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Alright so im at my friends hosue and his computer dosnt seem to

So his computer doesnt seem to be reading any disks or able to recodnise them. Pleas help him, I don't know how to fix these kinds of problems only software.

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  • Ulises Tejeda Mar 09, 2009

    Origanal copies, also he got a printer and it wont reconize the disk or even say it cant read it. It doesn't do anything ot try recodnize the disk. We also tryed puting in a new origanl copie of a movie and ended in a fail.

  • Ulises Tejeda Mar 09, 2009

    Ehhh. Use vista deriction lol?

  • Ulises Tejeda Mar 09, 2009

    Not sure if it's gona work but thx! I have to go. Ty for your time hope you like the rating :D

  • Carolyn Attaway May 11, 2010

    Are the disks burned or original copies?  Sometimes cd/dvd players will only recognize original copies of software discs.  

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Make sure that he has updated drivers...

Step 1:
for xp and vista:
get to control panel under settings on the start menu.


Step 2:
for XP (new look): Control Panel > Peformance and Maintainance > System
xp (classic look): Control Panel > System
click 'hardware' tab, and 'device manager'

or type : 'devmgmt.msc' into run under start menu.


Step 2:
for VISTA: Control Panel > System and Maintenance > Device Manager

or type: 'devmgmt.msc' into search box under start menu

now see if the computer recognizes the dvd/cd rom drive hardware under 'dvd/cd rom drives'


now go to the manufacturer of the computer's website here: "http://h10025.www1.hp.com/ewfrf/wc/softwareCategory?product=3224052&lc=en&cc=us&dlc=en&lang=en&cc=us&submit=Go%20%BB" (minus the quotes) and follow the instructions to get the right up to date driver.....


...i hope this helps... if not it could be an actual hardware problem

Posted on Mar 09, 2009

  • Daniel Mc Laughlin
    Daniel Mc Laughlin Mar 09, 2009

    use the same process that i posted to find the appropriate driver for the printer as well, its the same url

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  • Master
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GO TO START, FIND COMPUTER AND DOUBLE CLICK ON IT,
THAN SELECT DRIVE.



Posted on Mar 09, 2009

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