The phone gets interference in my husband's office. The phone just plugs into an electrical outlet. My husband has a computer in his office and it uses wireless for internet and printing. Can the computer be causing the sound to break up? If we take the phone out of his office, the interference stops. Model: Panasonic KX-TGA271B
An expert who has achieved level 3 by getting 1000 points
An expert that got 20 achievements.
An expert that got 10 achievements.
An expert that got 5 achievements.
Re: Interference on cordless Panasonic phone
The wireless signal is most likely your culprit. Wireless-B and Wireless-G signals operate at 2.4GHz frequency, which is the same that many cordless phones use.
Some wireless routers will allow you to change the channel that they broadcast on -- that might help your interference problem slightly, but it probably won't make it go away completely. Your best bet is to keep the cordless phone a good distance away from the computer and wireless router (if not in another room, at least on the other side of the room).
a 6ya Technician can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repair professionals here in the US. click here to Talk to a Technician (only for users in the US for now) and get all the help you need. Goodluck!
- If you need clarification, ask it in the comment box above.
- Better answers use proper spelling and grammar.
- Provide details, support with references or personal experience.
Tell us some more! Your answer needs to include more details to help people.You can't post answers that contain an email address.Please enter a valid email address.The email address entered is already associated to an account.Login to postPlease use English characters only.
Tip: The max point reward for answering a question is 15.
The broadcast channel can't be changed according to the units instructions some other electronic device is causing the interference you may have to move the base unit. A PDF file of instructions are here
Keep in mind that cordless phones are basically radio phones. You have a "station" that transmits the signal to the handset (receiver) This means you are subject to interference from other electric or electronic devices and can seem "sporadic."
Similarly, just like a radio or tv.. your phone has "channels" typically 2 or 3.
So first. Make sure your base is away from any other electronics to reduce interference. Then if "whomever" calls and you still have issues, try changing channels with the handset. (read your manual)
Just means there is interference in the area. There is something that is on or near the same frequency which is interfering with your phone. It could even be something that you plug in! Did this suddenly start? Or progressively gotten worse? If Suddenly, was anything plugged into an outlet lately? Like a new TV? or Kitchen appliance? or toys? or electronic games? ETC.... If so, you might unplug them and see if it is still having the same problem. Sorry! Wish I could be more help!
Unfortunately the EMI/RF interferances are a conflicting part of our day to day life.
Now you have this conflict of the wifi with your cordless to interfere.
So one option is to keep the base phone off to another location away from the wifi.
Move the antennae away from the strong signal pick up to lessen the interference. If porblem started recently it can be fault in the base unit changing. frequency
Often static is caused by RF or EM interference. The interference may be getting into the system though the power or telephone signal cable being near many other cables, or because the unit is situated next to a strong source of RF or EM field.
I recommend changing the location of your cordless phone, away from such noisy sources (microwave, router, DC charging adapters, computers, etc). Try the phone in an outlet that has nothing else on the circuit, if possible.
You can change the channel used by the phone in the settings, but the better option is to make sure the charger base is nowhere near the microware.
Also, make sure that the microwave and the charger base are NOT plugged into the same outlet. I would even try a different outlet than you are using now as interference would definitely pass through the line.
That sucks. I have a Panasonic cordless 5.8 ghz set that is probably 3 years old and I have not had any of the problems you are complaining about. You might be getting interference from a wireless router or even a baby monitor. Is the phone near a wireless router? Most of the newer phones automatically select the channel with the least interference. Try moving the main base to another room there is obviously something causing interference with that phone.
VTech products are generally poorly designed and manufactured. You can probably notice the FCC Warnings on the device that say that you must accept all interference that you may recieve while in use. Go out, splurge a little, and find a telephone made by a well known company like Panasonic, Sony, etc.
Try changing channels to find one with better reception. If you can't find a clear channel, try plugging a corded phone into the same jack and see if you get better reception. If you are getting static on your corded phones too, call the phone company to have them check the lines. Don't forget that fluorescent lights, vacuum cleaners, and other electric devices with an electromagnet (light ballast, electric motors, etc...) will create interference.
Lots of different devices may be interfering with the transmit side of your phone. In today's world of heavy radio frequency usage by consumer devices it is hard to know exactly what may be interfering with your cordless phone. Even some cell phones could be causing the interference. The 6.0 gig phones do not have that problem.