The phone gets interference in my husband's office. The phone just plugs into an electrical outlet. My husband has a computer in his office and it uses wireless for internet and printing. Can the computer be causing the sound to break up? If we take the phone out of his office, the interference stops. Model: Panasonic KX-TGA271B
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Re: Interference on cordless Panasonic phone
The wireless signal is most likely your culprit. Wireless-B and Wireless-G signals operate at 2.4GHz frequency, which is the same that many cordless phones use.
Some wireless routers will allow you to change the channel that they broadcast on -- that might help your interference problem slightly, but it probably won't make it go away completely. Your best bet is to keep the cordless phone a good distance away from the computer and wireless router (if not in another room, at least on the other side of the room).
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The broadcast channel can't be changed according to the units instructions some other electronic device is causing the interference you may have to move the base unit. A PDF file of instructions are here
Keep in mind that cordless phones are basically radio phones. You have a "station" that transmits the signal to the handset (receiver) This means you are subject to interference from other electric or electronic devices and can seem "sporadic."
Similarly, just like a radio or tv.. your phone has "channels" typically 2 or 3.
So first. Make sure your base is away from any other electronics to reduce interference. Then if "whomever" calls and you still have issues, try changing channels with the handset. (read your manual)
Just means there is interference in the area. There is something that is on or near the same frequency which is interfering with your phone. It could even be something that you plug in! Did this suddenly start? Or progressively gotten worse? If Suddenly, was anything plugged into an outlet lately? Like a new TV? or Kitchen appliance? or toys? or electronic games? ETC.... If so, you might unplug them and see if it is still having the same problem. Sorry! Wish I could be more help!
Often static is caused by RF or EM interference. The interference may be getting into the system though the power or telephone signal cable being near many other cables, or because the unit is situated next to a strong source of RF or EM field.
I recommend changing the location of your cordless phone, away from such noisy sources (microwave, router, DC charging adapters, computers, etc). Try the phone in an outlet that has nothing else on the circuit, if possible.
You can change the channel used by the phone in the settings, but the better option is to make sure the charger base is nowhere near the microware.
Also, make sure that the microwave and the charger base are NOT plugged into the same outlet. I would even try a different outlet than you are using now as interference would definitely pass through the line.
That sucks. I have a Panasonic cordless 5.8 ghz set that is probably 3 years old and I have not had any of the problems you are complaining about. You might be getting interference from a wireless router or even a baby monitor. Is the phone near a wireless router? Most of the newer phones automatically select the channel with the least interference. Try moving the main base to another room there is obviously something causing interference with that phone.
VTech products are generally poorly designed and manufactured. You can probably notice the FCC Warnings on the device that say that you must accept all interference that you may recieve while in use. Go out, splurge a little, and find a telephone made by a well known company like Panasonic, Sony, etc.
Try changing channels to find one with better reception. If you can't find a clear channel, try plugging a corded phone into the same jack and see if you get better reception. If you are getting static on your corded phones too, call the phone company to have them check the lines. Don't forget that fluorescent lights, vacuum cleaners, and other electric devices with an electromagnet (light ballast, electric motors, etc...) will create interference.
Lots of different devices may be interfering with the transmit side of your phone. In today's world of heavy radio frequency usage by consumer devices it is hard to know exactly what may be interfering with your cordless phone. Even some cell phones could be causing the interference. The 6.0 gig phones do not have that problem.
DSL line. Possible that filters are not plugged in.
When DSL service is being used on your line, filters must be installed at every jack that is in use. The DSL signal can cause static/noise, squealing (similar to fax tones) and other issues on your line. (ex. Caller ID problems).
In order to avoid having this issue, the service provider gives DSL filters to all customers when they sign up for service. These microfilters must be used because they allow your phones to work properly by blocking the high frequency DSL signals from being transmitted through the telephones. DSL filters should be plugged into EVERY phone jack that has a phone. If you are not using the filters provided by the telephone company, this will cause static/noise and possibly Caller ID issues on your phones that are plugged into jacks without filters. Please contact your service provider for filter information and proper installation.
Other 2.4 GHz products. Other products that use the 2.4 GHz band can interfere with the use of this phone. Items include: Radio towers, pager towers, cell phones, other 2.4GHz cordless phones and 2.4 GHz intercoms or monitors. If any of these items are in the area, they can interfere with the performance of this phone; try relocating the phone.
Other 5.8 GHz products. Other products that use the 5.8 GHz band such as home networking (wireless modems) other 5.8 GHz cordless products (phones etc.) can interfere with the use of this phone. Try relocating the phone.
Interference from microwave. Microwaves work on the same frequencies as the 2.4 GHz phones. If the unit is on when the microwave is running, it is normal to experience static at that time. Do not plug this phone in the same outlet or near the microwave.
Environmental. Normal radio operation. There may be places within your environment that a cordless phone will not work well. If the problem only occurs in certain areas of your environment, there is nothing wrong with the phone. Try channing channels.
Surge protector or modem. Unplug modem or surge protector that is connected to the unit.
Building structure limits range.
Relocate telephone base near window when using telephone outside.
Base unit located in basement or other low area.
Relocate telephone base to higher location. The unit will get better reception if it is not located in a low area.
Video displays, television sets and personal computers may cause interference.
Video displays, television sets and personal computers can cause interference on this phone. Please relocate the phone to an AC outlet were there is no major appliance plugged in. If the base is near any of the above mentioned, locate the base to another room.
Possible telephone line/service problem.
Try using your equipment at a different location (i.e. friend or neighbors). If the unit functions properly in the new location, contact your local telephone company for assistance; additional charges to be incurred by customer may apply.