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400GB Freecom external hard drive stops functioning itself.

I have a 400GB external hard drive and its been working fine for a long long time since i've had it.

Lately i've plugged the usb part into the usb 2.0 port it works then after a short while it stops functioning itself. Sometimes it says its malfunctioned in the lower right hand corner. But when i wait then connect it back up nothing is lost that is on the external.

The only problem im having is that when i connect it up to my computer it really just stops working.

And i dont know what i can do about this. If anyone can answer id appreciate it alot.


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  • Thomas F. Schneider May 11, 2010

    Their is free software available, from seagate.com for example, that wil test your hard drive for you. Sound like your hard driver has been dying for quite a while, and may need to be replaced?  You can replace the HD w/o replacing the exturnal container.

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I assume you are running windows operating system. You need to uninstall all your usb devices. Go to computer manager/device manager and select all USB devices and unistall them. Go to the start menu, click on run type compmgmt.msc. Find all your USB devices on the right side. Follow the instructions for each device to uninstall them by double clicking and then select uninstall. once you uninstall, click on the icon to scan for hardware changes located on the sub menu. Your operating system should recognize new hardware or reboot and the operating system should install them automatically again. After you reboot, logon do not connect the harddrive until you are logged in completely. The operating system should recognize a new device and install it automatically. I hope it helps.

Posted on Mar 10, 2009

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Posted on Jan 02, 2017

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