Question about Sony Ericsson Z525a Cellular Phone

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Z525a screen comes on but stays vacant.

Our Sony Ericcson Z525a turns on, but the screen stays gray. We took it to an AT&T kiosk, but all they could suggest was to buy a new phone. We'd really like to recover some video of our first grandchild, but AT&T said their device couldn't help us if there was no display on the screen.

There is no problem removing the battery and SIM chip from the body of the phone. Is there any way to recover stored video/graphics?

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  • dpnichol May 14, 2009

    I finally got a data cable off the net for $2.99 including S&H. Downloaded software from Sony Ericsson web site, installed software on my computer, hooked up phone to computer with new cable, and it worked like a charm.



    The problem with Bluetooth is I had never used it before with home PC, only in car, so I didn't want to attempt something with no visual feedback.

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If you have access to a laptop computer that has an Infrared Port or Bluetooth communications, you can download your videos and picture files via either of these two methods. I use an old IBM Thinkpad 600 with IR port to download mine. You have to put your z525 phone into Infrared mode first, its kind of tricky with out seeing what you are doing. First, open your phone, press upper right (-) sign to get menu, click joystick control down 2 times then right 1 time. next press upper left (-) sign to select. next joystick right 4 times, and down 1 time. press upper left (-) sign, then joystick up 1 time. press upper left (-) 1 time. Your Infrared Port will now be turned on, and your I.R. enabled laptop can now receive the files from your phone. Close your phone, open it again, press upper right (-) , press joystick down 1 time, then left 1 time, then press the joystick center select button 2 times. Joystick right 1 time, press joystick select 1 time. press upper right (-) 1 time, joystick down 5 times, joystick right 1 time, joystick down 3 times, joystick center select 1 time. Hold the lower left corner of your phone toward the I.R. port of the laptop, it will receive the first photo file in your camera pictures file. Another possible method would be to obtain a usb connector cable for the z525 phone to connect it to your computer. Using the usb cable the computer would recognize the phone, you could click on the phone icon, under "MyComputer" and transfer the files to your hard drive. I hope this helps. -Mike

Posted on Mar 21, 2009

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I do have some codes for running service tests on the sony z525 but with a blank screen they wont do you much good. anyway..

I'll post them here and let you know that when I tried them on my phone (when the screen worked) they did exactly what they were supposed to. You can test the screen...but only if the screen is working.

Unfortunately none of these codes will work if you have a phone with a blank screen...

THANKS SONY

Nokia anyone?

To check the IMEI# = * # 06 #
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Now, to retrieve your numbers you would need to follow these key strokes...

center, toggle down (1 time), center, toggle up (2 times), center, toggle down (5 times), center, toggle down (5 times), center (3 times)

then wait for quite some time...it takes a while to copy all of the contacts...I would say anywhere from 5 to 10 mins...

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Its called a DCU-60 USB data cable, and is listed as being compatible with the z525a.


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to retrieve your numbers you would need to follow these key strokes...

center, toggle down (1 time), center, toggle up (2 times), center, toggle down (5 times), center, toggle down (5 times), center (3 times)

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