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I have a Dyson 'handvacuum'.while cleaning it went"pooff' and stopped.Is it worth fixing??

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  • brigittecout Mar 09, 2009

    Yes,thank you!
    just have to find a repair center in the San Diego area....

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It might be fuse in the unit thasts blown up.just replace the fuse it will cost you under $1. take to the repair center.they will do it for ypou. yes worth fixing.

Posted on Mar 09, 2009

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Posted on Jan 02, 2017

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Hi my Dyson head has stopped going round,I have given it a good clean but still doesn't spin.its a Dyson animal


You may get it fixed under warranty. Contact them direct.

How do I get my Dyson product serviced? Most questions or inquiries can be solved over the phone by one of our Helpline staff.
If you feel your Dyson needs to be serviced, please contact our toll-free Helpline at
1-866-MY-DYSON (1-866-693-9766), between the hours of:
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  • 9am - 6pm (CST) Saturday
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If it is determined that your vacuum needs to be serviced, a Helpline representative will assist in locating a Dyson authorized service center nearest you.

https://www.dyson.com/support/repairsandservicinginformation.aspx

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That noise is the clutch. A very expensive part and very hard to replace. When a problem with the clutch happens it's generally not worth the time and money to replace.

I suggest getting a different type of vacuum, maybe a Miele or Sebo. With the money spent on one of those vacuums, you wont have problems like you would with a Dyson. And the cleaning power is so much more powerful than what any Dyson can offer.

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Hi its Darran at Dyson.

We would recommend checking it for a blockage and a removing any hair or fibres from the brush bar.

As the brush bar relies on the suction power of your machine, it would be worth cleaning the filter and checking for blockages as this may cause a loss of suction will in turn stop the brush bar in the Mini Turbine head turning.

If you are still experiencing difficulties, please contact our Helpline on 0800 298 0298 (UK) or 1866MYDYSON (US).

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Hi its Darran at Dyson.

A loss of suction is most likely caused by a blockage or a dirty filter. If you have cleaned the filter, it would be worth checking the machine through for a blockage by following the user guide or the diagnostics in the Support section on our website at www.dyson.com.

If you are still having difficulties with your Dyson, please contact our Helpline on 0800 298 0298 (UK) or 1866MYDYSON (US).

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Hi its Darran at Dyson.

From your description of the problem, it sounds as though there is a lack of airflow to the motor which is caused by a blockage in the machine or a dirty filter.

To check your machine for a blockage, please refer to your user guide or visit the support section on our website at www.dyson.com. It is worth checking that both parts of the filter have been thoroughly cleaned.

If you are still experiencing difficulties, please contact our Helpline on 0800 298 0298 (UK) or 1866MYDYSON (US).

Kind regards
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It might be a simple as changing the clutch belt and the drive belt and cleaning out the brush roll. You can get replacement belts here:

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use an air gun from a air compressor, that is what i use with mine-Lance

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