Question about HP DeskJet F380 All-In-One Printer

1 Answer

Black line rule across the page on copy mode pls heip

Posted by on

  • Solomon Olusola Olorunfemi

    Thanks for help but the problem still remain pls where is the roller inside the printer because I cant see a roller.These line on my print out only occur when making photocopy either colour or black

×

1 Answer

  • Level 1:

    An expert who has achieved level 1.

    Hot-Shot:

    An expert who has answered 20 questions.

    Corporal:

    An expert that hasĀ over 10 points.

    Mayor:

    An expert whose answer gotĀ voted for 2 times.

  • Contributor
  • 45 Answers

Clean the scanner glass and connect the printer directly to the wall outlet..and then clean the rollers..try to make a copy..if it still the same then it is a hardware issue..machine should be replaced

Posted on Mar 09, 2009

1 Suggested Answer

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi,
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
goodluck!

Posted on Jan 02, 2017

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

Horizontal black and yellow lines across pages any mode


I have the same issue. It would be great if someone had an idea how to address, as Samsung has no idea.

Feb 15, 2014 | Samsung CLX-3175FN Color Laser All-in-One...

1 Answer

Getting a black strip in copy mode on X6575 lexmark printer. No line in print or test mode


Most likely a page was scanned with 'white out' (Liquid Paper), still wet on the page. As the page feeds over the scanner, (a narrow strip of glass that runs across the width of the page along the feed path) the wet liquid paper comes off on the glass as a thin line and dries. Thereafter, when copying, the scanner light does not go through the liquid paper streak and the result when printed is a thin vertical line that runs the full length of the page.

If this is your problem: follow the path that the paper travels when sending a fax or making a copy, until you find the scanner (narrow glass strip). Take a clean, soft cloth and a small amount of methylated spirit (or white spirit) and remove the now dried Liquid Paper from the glass. Clean the whole strip ensuring that the glass is left clean and dry.

Mar 16, 2010 | Lexmark X6100 Flatbed Scanner

1 Answer

When I copy the page comes out black


It seems there is a possibility of a problem with the printer itself, or perhaps the cartridges. You should first self-test the printer. Since we are unsure where the problem exists, we must do eliminative troubleshooting to rule out parts of the printing system. The self-test allows us to rule out software and the cable by testing the hardware by itself. Please note that this is not a "fix," but rather a diagnostic test to determine if your hardware is at fault.
Please disconnect and then reconnect the power supply on the printer and make sure it makes a setup noise when the cable is reattached.

Next, try this printer self-test by following the steps given below:

1. Press the "Mode" button until "Copy" light comes on.
2. Press the "Options" button nine times. The "Maintenance" option should appear on the LCD display.
3. Press the right arrow key three times. The "Print Test Page" option should appear.
4. Press "Select."

The self-test should print out some text at the top of the page and a black and gray bar below the text. Should this test fail, try it again without cartridges installed. If the self-test still fails to take paper in and make sounds like the carrier is moving across the paper, this is a hardware issue, and the printer will require service.
If the self-test completes without any cartridges installed, run the self-test again with the color cartridge installed. (If you have both black and color cartridges, after this test, run the test again with just the black cartridge installed.) If you find that either cartridge causes the self-test to fail, please let us know.

If the self-test prints, but has lines or smudges or other print quality issues, please let us know.

May 11, 2009 | Lexmark X7170 All-In-One InkJet Printer

2 Answers

Printer is printing black lines across all print jobs


Every print job, copy, and fax have the solid black line across the pages. I have changed the drum and the cartridge and even tried cleaning mode. Please help!!! I have a HP Laser Jet 2840 All in One

Mar 24, 2009 | Office Equipment & Supplies

1 Answer

SOLID BLACK LINE FROM LEAD EDGE TO TRAIL EDGE


"dk" means the the life black drum is over. You need to replaced the drum and blade. Or you can replaced the whole drum cartridge. The line that you are getting from one of the blades, more likely from the black drum. Pull out all the drum check if there is toner on the drums.

Mar 20, 2009 | Sharp AR-BC320 All-In-One Led Printer

1 Answer

Lines rule across my print out paper at photocopying mode


Make sure you don't have a scratch on the glass of the scanner. If you have a mark, or scratch that matches the line ruled on your print, then there is your problem.

It;s also possible the scanner is jerking as it goes across the bed, which is causing the line. Is the line solid, dashed, bold, thin or just kinda there?

Mar 14, 2009 | HP DeskJet F380 All-In-One Printer

1 Answer

Line across the page


  1. Make a copy by using the platen mode and ADF.
  2. Send a print from your PC or print out the Counter list from User tools/counter button.
  3. Try printing one colour at a time - Black, Cyan, Yellow or Magenta.
If when printing, there is no line across the pages, so you need to clean the optics mirrors and exposure glass.
If the line appears in both 1 and 2 mentioned above, you have the fuser roller or drum damaged.
If the line appears in all colour prints, check the fuser or transfer belt.
If it happens only with one particular colour, check that drum unit.

Good luck and please rate me, thanks.

Feb 02, 2009 | Gestetner DSc328 Copier

1 Answer

Black lines going across the pages


1 check the toner cartridge see it has toner rings on it
2 open - remove toner check the bottom for a thin glass strip clean

Jun 12, 2008 | Panasonic KX-FL541 Plain Paper Laser Fax

1 Answer

PC940 dark lines across the middle of the page


Either the Fuser/Heating unit is bad, or the optics are dirty.
What you can try to do to narrow it down, is to make a copy but.. STOP the machine in mid process by turning the power off. This will create a paper jam in the machine. If timed properly, your copy should be 1/2 way through the machine with some image on it. (Make sure that you are trying to copy something on the glass). The copy is not FUSED, so the toner will wipe off so be careful not to rub the page against your clothes/sleeve. IF the black line is on the page at this point, the problem is not in the fuser but probably in the fiber optics. If the problem is in the optics and will need to be cleaned. If the black line is NOT on the page at this point, then the fuser unit is bad and needs to be replaced.
Let me know how the copy comes out when you stop the machine in midway and I can see if i can give you any more suggestions.
Good luck.
Mac

Feb 12, 2008 | Canon PC-940 Black and White Copier

Not finding what you are looking for?
HP DeskJet F380 All-In-One Printer Logo

Related Topics:

80 people viewed this question

Ask a Question

Usually answered in minutes!

Top HP Office Equipment & Supplies Experts

Seeker5211
Seeker5211

Level 3 Expert

1089 Answers

kakima

Level 3 Expert

102366 Answers

mukhtar21 shaikh
mukhtar21 shaikh

Level 3 Expert

2017 Answers

Are you a HP Office Equipment and Supply Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...