Question about Zenith B27A11Z 27" TV

1 Answer

Magenta TV color goes magenta

I have a 10yr old Zenith console TV and hours after the repair guy replaced the power supply, the color flickered between normal and magenta and then stays magenta.

Posted by on

  • cochran678 Mar 12, 2009

    Thank you, that was the problem and he did fix it for free.



1 Answer

  • Level 3:

    An expert who has achieved level 3 by getting 1000 points


    An expert that got 10 achievements.


    An expert that got 5 achievements.


    An expert whose answer got voted for 500 times.

  • Master
  • 267 Answers

CALL HIM BACK . sometimes when we troubleshoot a problem another one pops up ,when troubleshooting we move boards and unplug connectors . there can be dirty connections that pop up when where done and even a broken solder joint as well . he should fix it for free . i know we do and it does happen to us once in a while . good luck

Posted on Mar 09, 2009


1 Suggested Answer

  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

a 6ya expert can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of.(from cars to computers, handyman, and even drones)
click here to download the app (for users in the US for now) and get all the help you need.

Posted on Jan 02, 2017


Add Your Answer

Uploading: 0%


Complete. Click "Add" to insert your video. Add



Related Questions:

1 Answer

No magenta printing

Dirty mirrors will gives you dull color images..It seems color combination faulty..
chk original cartridges installed? or refilled cartridges?
Take supply status page..
chk colors..If color is dull(light) clean laser scanner assembly mirrors.
Do the color calibration..
chk drivers.,
Print from other file..


1 Answer

Magenta cartrage is 25 % full but will not print

try printing the Supplies Status Page and the DEMO page. if no magenta on either page, then it sounds like the scanner assembly is dirty. this is the lowest position scanner; it can be partially seen from inside the cartridge cavity. Typically a 1-1/2 (ish) hour repair.

Dec 23, 2012 | HP LaserJet 2605dn Printer

1 Answer

Color fading magenta

magenta is the lowest color inside, thus the magenta scanner assembly is either failing or just plain dirty. repair time should be in the 1+1/2 to 2 hour range.

Dec 20, 2012 | HP LaserJet 2605dn Printer

1 Answer

The printer is not printing the color red whatsoever. More specifically, the color red is being replaced by the color yellow. The printer does not indicate any malfunction, and the cartridges have been...

I have worked/ serviced similar Laserjet Color Printer with same issue.
Actually, red color is formed by a mix of yellow and magenta toners. As the color is replaced by yellow it is clear that the problem is with the the magenta cartridge or most probably the mirrors which reflect laser beam get covered with dust and toner (which partially blocks the laser beams). Hence the image is not produced properly. This
needs professional hands for servicing and cleaning of the optics inside the printer. Note that first magenta goes off, followed by yellow, then cyan and lastly black. This is because of the mirrors placement inside the printer. Magenta is the last one and gets most of the dust and goes off first.

Rest assure that the printer requires ONLY CLEANING OF THE MIRRORS, which are inside the printer. Clean them yourself with dry n soft cloth (if you are familar with such tasks) or get it cleaned by any printer repair/ service professional. Please note that the mirrors, lenses and scanner assembly inside such printers is extremely complex and can get damaged very easily especially the mirrors.

Hope it would help. If you need any help in cleaning mirrors and lenses let me know
Good Luck!

Feb 28, 2011 | Xerox Phaser 6350DT Laser Printer

1 Answer

We use HP Color Laserjet CM1017; Magenta color is not printing

Dirty laser unit - needs (careful) cleaning internally.

See ' Printing Weak Magenta', 'Printing Light Magenta' for HP CM1015, HP Color Laserjet 1600, 2600, 2605.

All the same laser unit

Apr 14, 2010 | HP LaserJet CM1017 MFP All-In-One Color...

2 Answers

My zenith z56dc1d will not turn on. I start the tv but the on light flickers than turns red.

sesshomaru69, Is your tv LCD or Plasma? How old iis it? Is it still covered by Warranty? Your symptom sounds like it could be a power supply problem internal to the set. You will need to have a service tech look at it. Probably the Switch-Mode-Power-Supply has sensed a failure with some other circuit or with itself and goes into what is known as SHUTDOWN mode to save itself from becoming a catastrophic failure. Your best shot will be to have someone look at it.
Zenith has a building somewhere in Lincolnshire, Illinois but they are owned by LG (Lucky Goldstar) Korea. Most likely everything in the tv is from the Far East and assembled in Mexico, but that's just a guess!!! I'm louie12fix on fixya or lmistyrel @ Bye for now.

Sep 17, 2009 | Zenith Z56DC1D 56" Television

1 Answer

Replacing Cartridges on the HP Color Laserjet CM1312nfi

Yes, you will replace the whole cartridge. Open the front door and pull out the cartridge drawer. Grab the handle for the magenta and pull it straight up. There should be directions in the box.

Jan 20, 2009 | HP (Q6473A) Print Cartridge for Color...

1 Answer

Zenith Advanced System 3 not working

your tv is in EYE PROTECTION MODE... NO JOKING... You might have damaged capacitors inside near the tv CPU and in the main power supply. Pleasecontact a good service tech for repair Patrick

Aug 27, 2007 | Televison & Video

Not finding what you are looking for?
Zenith B27A11Z 27" TV Logo

Related Topics:

136 people viewed this question

Ask a Question

Usually answered in minutes!

Top Zenith Televison & Video Experts

The Knight
The Knight

Level 3 Expert

74496 Answers

matt martin
matt martin

Level 3 Expert

1213 Answers

Computer Repairing
Computer Repairing

Level 3 Expert

14641 Answers

Are you a Zenith Televison and Video Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides