Question about Zenith B27A11Z 27" TV

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Magenta TV color goes magenta

I have a 10yr old Zenith console TV and hours after the repair guy replaced the power supply, the color flickered between normal and magenta and then stays magenta.

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  • cochran678 Mar 12, 2009

    Thank you, that was the problem and he did fix it for free.

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  • 267 Answers

CALL HIM BACK . sometimes when we troubleshoot a problem another one pops up ,when troubleshooting we move boards and unplug connectors . there can be dirty connections that pop up when where done and even a broken solder joint as well . he should fix it for free . i know we do and it does happen to us once in a while . good luck

Posted on Mar 09, 2009

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1 Answer

No magenta printing


Dirty mirrors will gives you dull color images..It seems color combination faulty..
chk original cartridges installed? or refilled cartridges?
Take supply status page..
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Do the color calibration..
chk drivers.,
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The printer is not printing the color red whatsoever. More specifically, the color red is being replaced by the color yellow. The printer does not indicate any malfunction, and the cartridges have been...


I have worked/ serviced similar Laserjet Color Printer with same issue.
Actually, red color is formed by a mix of yellow and magenta toners. As the color is replaced by yellow it is clear that the problem is with the the magenta cartridge or most probably the mirrors which reflect laser beam get covered with dust and toner (which partially blocks the laser beams). Hence the image is not produced properly. This
needs professional hands for servicing and cleaning of the optics inside the printer. Note that first magenta goes off, followed by yellow, then cyan and lastly black. This is because of the mirrors placement inside the printer. Magenta is the last one and gets most of the dust and goes off first.

Rest assure that the printer requires ONLY CLEANING OF THE MIRRORS, which are inside the printer. Clean them yourself with dry n soft cloth (if you are familar with such tasks) or get it cleaned by any printer repair/ service professional. Please note that the mirrors, lenses and scanner assembly inside such printers is extremely complex and can get damaged very easily especially the mirrors.

Hope it would help. If you need any help in cleaning mirrors and lenses let me know
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CreativeTECH

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1 Answer

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Dirty laser unit - needs (careful) cleaning internally.

See ' Printing Weak Magenta', 'Printing Light Magenta' for HP CM1015, HP Color Laserjet 1600, 2600, 2605.

All the same laser unit

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2 Answers

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sesshomaru69, Is your tv LCD or Plasma? How old iis it? Is it still covered by Warranty? Your symptom sounds like it could be a power supply problem internal to the set. You will need to have a service tech look at it. Probably the Switch-Mode-Power-Supply has sensed a failure with some other circuit or with itself and goes into what is known as SHUTDOWN mode to save itself from becoming a catastrophic failure. Your best shot will be to have someone look at it.
Zenith has a building somewhere in Lincolnshire, Illinois but they are owned by LG (Lucky Goldstar) Korea. Most likely everything in the tv is from the Far East and assembled in Mexico, but that's just a guess!!! I'm louie12fix on fixya or lmistyrel @ aol.com Bye for now.

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Replacing Cartridges on the HP Color Laserjet CM1312nfi


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1 Answer

Zenith Advanced System 3 not working


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