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The system starts well but after some times it would not respond to anything (mouse or keyboard) except the shut down button

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Boot the computer into Safe Mode with Command Prompt.

Press F8 every few seconds as you start the computer.

You'll see a list.

Choose the one I mentioned above.

Once you're able to get to this point, let me know
and I'll take you to the next step.


Posted on Mar 09, 2009

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My Lenovo laptop is frozen and the mouse, keyboard and power off button isn't workind! What should I do ?


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Step 1
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  2. Step 2 Save all open programs using your mouse. Use your mouse to restart your computer. This will only work if your computer isn't frozen. If your mouse doesn't move, press the power button on your Dell until the computer turns off. Press it again to restart. If the issue was lack of memory or a locked program, this will unlock your keyboard. Continue to Step 3 if the keyboard is still locked.
  3. Step 3 Shut down your computer using your mouse or power button. Don't restart. Unplug your Dell.
  4. Step 4 Remove the battery if you're using a laptop by turning the laptop over and sliding the battery release latch. Slide the battery out and replace after one minute.
    For desktops, disconnect the keyboard from the desktop. Reconnect after one or two minutes.
  5. Step 5 Reconnect the power adapter or AC cord. Start your computer.
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