Question about HP Officejet 5610 All-In-One InkJet Printer

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Scanning and copying

I have been unable to scan or copy off my printer. I can print ok but nothing happens when I try to use either of these functions. I have a slight crack in the glass and I'm wondering if that would have anything to do with it. It worked for a while after the crack happened but all of a sudden it isn't which is why I'm unsure if they are related. Please let me know if you think this could be the problem and how I can go about getting new glass for it. Thank you.

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  • Kristie steiger May 11, 2010

    Does it give you any error messages? You should be able to send it in to HP for repair on the glass. 

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6 Suggested Answers

  • 1 Answer

SOURCE: scanning document leaves streak down right hand side

Backu

Thanks for the tip...the problem is NOT a black line but a wide yellow line on the right side of the paper. It starts out about a quarter of the page in width and diminishes in size to about a half inch in width after many repeated scans.

The glass IS clean , and even when the glass had some smudges here and there, I never had a yellow stripe problem!

Scanner bulb is bright and even the entire length of bulb (no dark areas) so I don't think it is the bulb!

Rowboat

Posted on Dec 26, 2007

bunnydawg
  • 5158 Answers

SOURCE: cleaning the scanning glass

Hard to get a smudge inside but basically you take it apart and clean the inside of the glass

Posted on Aug 31, 2008

Riztech
  • 731 Answers

SOURCE: Problem scanning or copying

Hi BOB

Click on the below link "Solve my problem" for the solution

Solve my problem

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Rizwan
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Posted on Dec 06, 2008

ydja
  • 3 Answers

SOURCE: HP 5510 Scanner/Copier/Fax Stuck

I had the same problems some months ago. I only solved it when I deleted the printer settings from my computer and reinstalled the software, making sure that I installed all the components from the CD. Also make sure that the printer is on fax default setting when you are using it as fax. You can check this by going to My Computer then Control Panel, then choose Printers and Other Hardware then choose Printers and Faxes. You can then set as default hp Officejet 5500 series fax. Hope these suggestions help.

Posted on Jan 21, 2009

  • 4 Answers

SOURCE: HP L7680 scanning problems on MAC

I think that there is a problem with your driver, uninstall and reinstall your drivers. should work.

Posted on Mar 02, 2009

  • 628 Answers

SOURCE: My HP3030 scanner glass is dusty on the underside

Yes you can. Just be careful not to force any movement of the scanner lamp. Be gentle. Otherwise you have nothing to fear.

Posted on May 04, 2009

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1 Answer

I can't copy or scan. Printing works fine. When asked to copy , the display says copy in progress but nothing is happening. The same is true when trying to scan the display says scanning in progress but...


Did you try to scan from ADF or Flatbed glass?

Now as its not copying then it can be hardware issue so we can try to reset the printer and for that

1. Unplug the power cord from the back of the printer while the printer is ON

2. Hold and press the # and 6 key at the same time and while holding them plug in the power cord you will say that the printer turns On and there may be reset message on the screen of the printer ..release the buttons

its around 2 minutes process and it will reset your printer

If does not help then please get back to me

Apr 08, 2011 | HP Officejet 5610 All-In-One InkJet...

1 Answer

Nothing happens when i press scan button


Nothing will happen unless it's connected to a computer with scanning software running. If you want a copy you press copy and it will scan and make a copy, but if you want to scan you need the software to tell it how to scan, what you're scanning, and how to save the scanned image.

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1 Answer

Unable to cop


You can not use the copy feature if your printer is "printing". You can scan while other is printing simply because scanning is not using the printer's print heads. Therefore if you are printing, you can not copy at the same time.

Is your printer printing OK? So you should be able to copy as well. Press COPY button when the printer is ready. Basically, you have the Copy (Black) and Copy Color options. If you have 1 option only, pressing COPY makes you choose black or COlor using the keypad selector. Just choose any option and press OK or START.

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1 Answer

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please just you scan the object to resuleasion in and dp is 600 to 12oo select and you scane object and aply print is dark is ok.

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1 Answer

My all in one printer/scanner is not scanning. prints and copies fine, but does not scan


Form your issue that you are able to print and copy but unable to scan it is very clear that it is a software issue. Copy and scan fuctions work this way.

Copy - completely related to hardware.
Scan - related to software

uninstall and reinstall the full version software from Hp for the operation system of your computer.

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1 Answer

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There is probably a little switch that gets tripped when the document feeder is in correctly. This is preventing you from scanning from the glass.

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For scanning - use window drivers, try under window Photo Gallery. Works fine. For printing, the problem is when it tries to "delete" a file it prints it fails. Can not figure this one out.

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1 Answer

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If it copies fine, then it IS scanning. If you are trying to scan to your computer then you will need to open the program and follow the instructions.

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1 Answer

Dell 1600n and vertucal line while scanning


Any difference between using the document feeder and just the flat bed?

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