Question about Gateway GT5056 PC Desktop

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My computer keeps restarting why??

Mygeek I'am running windows xp.I didn't know how to get back to you other then posting this. Mine is a Gateway, only a few months old, refurbished when I bought it. First there is a loud fan noise (similar to when we load a disc into the cd/dvd drive), then it shuts down and restarts. Doesn't matter whether we're working on the PC or in another room.

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  • cindygary75 Mar 09, 2009

    I have no clue how to "wipe the partitions and reformat the drive," but I do have a friend who is a computer guy who can help us with this in a week or two - thanks for the help!!!

  • cindygary75 Mar 10, 2009

    Yes, the logo does appear as it is restarting.

  • Daniel Mc Laughlin
    Daniel Mc Laughlin May 11, 2010

    before jumping to conclusions here, i was wondering whether or not the system operating system actually boots up before it restarts (whether the "windows xp logo" shows that it's loading or not). If it does not do this than i could be anywhere from a BIOS problem to your actual hardware going dead.

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...yeah if its booting then it sounds like a pretty bad virus, you should try to start in safe mode first by following instructions here: "http://support.microsoft.com/kb/304449" (minus quotes) ,otherwise you'll have to try a system restore with your restore disk or the operating system disk, and if that doesn't work you'll have to do a clean system install with your operating system disk, which will need you to reformat your hard drive (which erases everything on it) so be sure to have tried everything else before doing that. If you need help on that go here: "http://support.microsoft.com/kb/313348" ,you can skip much of the instructions on that page, just be sure to choose 'NTFS' for your file system. Also if you choose to reformat, you may need to install new drivers for the devices on your computer as well, go here: "http://support.gateway.com/support/drivers/search.asp?ref=step&st=browse&platform=10021&model=10711&os=&type=" ...hope this helps :).

Posted on Mar 10, 2009

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HI, your system has contracted a nasty virus that has destroyed a vital system 32 file that is needed for stability. You will have to preform a restoration to bring back stability and continuity. A good way to do this is to use the system restore disk that should have been delivered along with this unit. if you don't have this disk, you can use a Windows Xp install disk as well. be sure to wipe the partitions and reformat the drive to rid the system of this horrid virus attack.

Posted on Mar 09, 2009

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