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The 7024 is designed primarily as a still camera, with some video features grafted on. As such it captures images not sounds. You can add a soundtrack using video editing software on a computer, but you cannot record one on this camera.
You cannot adjust the sound volume on the camera but it does record the sound during videos. During playback on the camera itself you can unfortunately not hear the sound associated with your videos. You are required to download your videos to your computer to hear the sound. Wish the instruction pamphlet told us that.
During recording you need to adjust your settings to max volume or half the max. You cant here sound if its lowered down. Sometimes the mic had been covered by the hands so proper capturing of sound may be distorted that's why you dont hear sound. But if you mean to see arrange your videos playing with background music you can do it using the windows movie maker.