Question about Acer Aspire 5600 Series 5630-6951 Laptop

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Screen goes blank on startup.

I have the Aspire 5735 with Vista basic.After switching on and the windows line comes on the screen goes blank.I don't mind wiping it to the factory conditions but how do i do it?

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  • carolparry Mar 09, 2009

    I'm positive.The thing is 4 days old and i have it plugged in more than running off the batt.

    Thanks for responding.

  • carolparry Mar 09, 2009

    Same thing i'm afraid.The Acer logo,then the Microsoft startup line then blank.

  • carolparry Mar 09, 2009

    Thanks.Did what you said and it came on in safe mode but pointer wouldn't move.Did it again and got into system repair and used it.Still the same so i did it again and used system restore but same thing is happening.I think it's going to be sent back to where i got it from.

    Thank you for trying to help.

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  • 463 Answers

Are you triply-sure the battery is fully charged and/or the charger is working?

Posted on Mar 09, 2009

  • Rob
    Rob Mar 09, 2009

    Have you tried holding the power button down for 30 seconds?

  • Rob
    Rob Mar 09, 2009

    Have you tried safe mode? Just after the BIOS boot screen, the screen will go black for just a moment before the Windows "Line" (as you call it") comes up. Press F8 during that time and choose safe mode.



    Restore as necessary from there if you get that far.

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I cannot start up my acer aspire 584g32bn


Safe Mode and System Restore can fix startup issues in an Acer Aspire One, but if the computer won't even load the boot screen, the problem could be related to the basic input/output system (BIOS).
The Acer Aspire One 110 and 150 are two models that can have BIOS-related problems that prevent the computer from booting.
You can upgrade the BIOS through a USB flash drive to repair this issue.
If you are able boot past the startup screen, but can't sign in to Windows, you can use Windows Advanced Boot Options to bypass startup problems.

Go to the Acer website (see Below).
http://us.acer.com/ac/en/US/content/drivers
Click "Support," then select "Download" from the menu on the left.
Select "Netbook" as the product family.
Click "Aspire One" as the product line. Select "AOA110" or "AOA150" as the product model.


Click the "BIOS" tab.
Click the download button and save the file to the desktop.


Go to the desktop when the download completes.
Double-click the file to open it.


Drag-and-drop the folder to the desktop.
Double-click the folder to open its contents in Windows Explorer.


Double-click the "BIOS_Acer_3310_A_AOA110 & AOA150" folder.
Double-click the "Dos_Flash" folder.


Insert a blank USB flash drive into a USB slot.
Drag-and-drop the "3310.fd" and "Flashit.exe" files to the flash drive.


Right-click the "3310.fd" file. Click "Rename."
Change the file name to "zg5ia32.fd" and press "Enter."


Connect the AC adapter to the power jack.
Hold down "Fn" and "Esc" with one hand, then press the power button with the other.


Release the "Fn" and "Esc" keys when the power indicator light comes on.
Wait at least seven minutes for the system to fix the BIOS and repair the Acer Aspire One startup issues.
The computer will restart automatically when the process is complete.

Other Models

Turn on the computer.
Press "F8" before the Windows logo appears to access the Windows Advanced Boot Options menu.


Scroll to Last-Known Good Configuration.
Press "Enter" to load Windows.
If the OS fails to start up, hold down the power button for 10 seconds to turn off the computer.


Press the power button to turn the Acer Aspire One back on. Press "F8," then select "Safe Mode" from the options.


Log in to Safe Mode. Click "Start," "All Programs," "System Tools" and then "System Restore." Click "Next."


Select the last working restore point from the options. Click "Next."
Click "Finish" to run System Restore and recover the Acer Aspire One to a previous state.




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Update the operating system
run a virus scan
put the vista disc in and run a repair of the O/S
transient problems hare ard to find, but doing these will keep it Prim and Proper for you

Regards
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