Question about HP Photosmart D7260 Printer

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Paper jam when trying to print envelopes.

Everytime I want to print an envelope I get a paper mismatch error that comes up indicating that the paper size or type in incorrect.

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You need to make sure that your print sriver setting match the setting on the printer itself.

If setting are changed on the printer itself to envelopes then when you go to print click preferences button on print screen and look for a place to change paper type (usually defaulted to letter size.) Change paper type to envelpoes and click ok. Click ok again on print screen and it should print correctly.

Paper types must be configured the same on the device as well as the print driver installed on the computer.

Hope this helps
TankMurdock

Posted on Apr 24, 2009

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