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Re: Water does not dispens, but ice dispenser works fine.
Could be a thermistor,there should be one on ref.side towards bottom of ref.with a white cap over it.behind it is your thermistor.but you also hve them in your freezer.so it is hard to say which is bad.you should have 2 in freezer.they are also white and almost bullet shaped.
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I had the same problem. The line is frozen. GE will not admit there is a problem. I read a suggestion on line & followed up on it. I placed styro foam insulation on door inside the freezer compartment & no more frozen line & water flows freely.
It's more common to be frozen in the door. You can disconnect the line under the
unit before it goes into the door at the bottom hinge. Push the dispenser
button and see if it comes out there. If it does leave the door open till it thaws If it doesn't come out then disconnect
the line to the water dispenser at the water inlet valve on the back where the
water supply comes in and try the dispenser. if you hear the valve work but
water doesn't come out, the valve is bad. If the water comes out then check the reservoir.It's behind the crispers in the fridge.
1) remove the tubing connector behind refrig kickplate . Press for water . If no water comes from tube under refrig , then possibly frozen tank but probably not . Probably bad water inlet valve . ( tank is in the lower potrion of the refrig section behind the crispers ) .
2) if water does shoot out , then your freezer door is frozen which requires leaving door open and tapeing light switch closed and tape plastic around freezer section opening so fridge will continue to operate normally . Thawing freezer door could take a day or 2 . 3) You can plug the hoses back togather and walk by occasionally pressing water untill comes out . Lower your freezer temperature setting also ( could be set for too cold)
The refrigerator has a dual water valve. The water dispenser side of the valve may be defective, but, my experience has shown the problem to be in the water reservoir, located in the bottom of the fresh food section, which, might be frozen or the water line through the freezer door is frozen. Scenario #1: Remove the kick panel, disconnect the water line from the fitting. Have someone depress the water actuator, while, holding a cup to collect any water which may come through the line. If water comes through the tube. The problem is a frozen water line in the door. My best advice for this problem is to remove any frozen goods from the door. Take a piece of cardboard and seal the freezer section of the refrigerator with any kind of tape. Make sure you tape the door switch in the closed position, so, the refrigerator will continue it's normal operation. The frozen goods will remain frozen and the fresh food section will be okay. Leave the freezer door open. You might want to put a towel under the door. The water line will thaw. It might take 15 minutes. It might take 3 hours. Periodically check the water dispenser operation. When the water flows remove the cardboard. Scenario # 2:if, after disconnecting the water line and depressing the water actuator there is not water. The reservoir is frozen. Use a hair dryer to that the reservoir. You will have to remove at least a couple of crisper drawers to perform this action. The cause of a reservoir freeze is too little stuff in the drawers or too low a temp in the crisper drawer area.
The water switch went bad or the water valve. Switch the two wires on the water valve on the back of the ref. Press water switch on door if water fills ice maker valve is bad,if not,door switch is bad.
The fix to the "GE/Hotpoint Secret" frozen water dispenser problem is
the Dispenser Water Tube Heater Kit, P/N WR49X10173 that can be
purchased at Sears. Just a few bucks. My Hotpoint (model HSM25GFRA5A)
had the same issue and GE would not tell me anything but required a
technician to come out. The technician had no clue but after making
some calls found the heater at Sears and ordered it delivered to me.
He had to setup a return appointment but I canceled it after getting
the parts and fixing it myself. The instructions are in the kit.
Since most all GE/Hotpoint refrigerators (same model group of course)
use the same parts/assemblies this will work for lots of folks. See pic below. If
the area behind the cover looks like this it may be the part. Feel free to
email me for help on this (email@example.com). Piece of cake.