Question about Tomtom GPS Devices

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I cannot instrall my TomTom One on my computer. The TomTom screen does not come on.

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Follow the below mentioned link...


Diagram to install tom tom to computer

http://discussion.buygpsnow.com/forums/p/998/3106.aspx#3106


Thanks for using Fixya.

Posted on Mar 09, 2009

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Please install TomTom Home from the cd that was included with the tomtom. Ones the software is installed try connecting it to your computer again. I assume you are trying to install the tomtom to your computer?

Can you clarify what do you mean with the screen does not come on?

Posted on Mar 09, 2009

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You can download from the link below

http://www.tomtom.com/support/support.php?ID=3

Posted on Mar 09, 2009

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1 Answer

I reformated my canada xl 310.i lost all my files.just a screen with a red x.


You've probably backed up the contents of your TomTom disk (when it was connected to your computer) to your computer before you reformatted the TomTom Disk. Or you used the TomTom Home to back up the contents of your TomTom.
Try to copy the back-up files back on to your TomTom device disk and see if it works.

Just curious ... why did you reformat your TomTom disk ? which will erase all the files on the TomTom disk.

Jan 25, 2014 | Tomtom XL GPS Devices

1 Answer

How do i update my Tomtom 3RD Edition (1GB) GPS Systems for free i would appreciate it if you have an answer thanks.


Hi, I was having trouble too and have found the manual for the 3rd edition online
http://download.tomtom.com/open/manuals/one3rd/refman/TomTom-ONEv3-en-GB.pdf

I'm following these instructions:

Installing TomTom HOME
Install TomTom HOME on your computer in the following way.
  • Connect your computer to the Internet and then connect your TomTom ONE to your computer using the USB cable.
  • A pop-up window appears. Select Run TomTom HOME. Click OK and follow the on-screen instructions.
  • If the pop-up window does not appear, browse to the TomTom device on your computer and run the file named Install TomTom HOME.
  • TomTom HOME is also available for download from the TomTom website.
  • For more information visit www.tomtom.com/home
  • Once installed, TomTom HOME will start automatically whenever you connectyour TomTom to your computer.

Hope this helps, Lynsey

Jan 06, 2011 | Tomtom ONE 3rd Edition GPS

1 Answer

I have a tomtom one 2nd edition. It is frozen on.


Easy, simple take a pen and press the reset on the bottom of the Tomtom, just like any other electronic device.

Dec 30, 2008 | Tomtom ONE GPS Receiver

1 Answer

My tomtom receiver is frozen on the start screen.


Connect your TomTom to the USB cable then turn on your TomTom in that order. Go to "My Computer" and open the drive that is your TomTom. Copy and paste your map folder to the desktop. Delete everything on your TomTom (don't format). After deleting everything on your TomTom. Open TomTom Home. TomTom Home will tell you, you need an application for your TomTom. Let TomTom Home load the application. You will probably have to do this at least 2 times to get the latest application for your device. After TomTom Home has loaded the latest application for your device closer TomTom Home and copy and paste your map back onto your TomTom. You should be ready to go after doing this. Make sure you do not skip a step when doing this.

Dec 27, 2008 | Tomtom ONE 130 GPS Receiver

2 Answers

Can not use computer voices on my tomtom 520t


On your device you may have a corrupt file that is causing the noise distortion when you use the computer voices. The solution to this is to completely remove the software from your device and reinstall it again as described in the steps below. Please ensure that you have the latest TomTom Home software installed on your computer:-

You can download and install the latest version of TomTom HOME from the following link:
http://www.tomtom.com/home

Once you have the latest version of TomTom Home installed, please follow these steps:-

STEP 1. Creating a Manual backup of your TomTom

• Charge your unit for at least two hours (preferably via the home charger)
• Perform a reset on your device (see: http://www.tomtom.com/6965 )

If you have not made a backup yet you can do so by making a manual backup of your TomTom. To do this, please look at the following web page:-

http://www.tomtom.com/3171#backup

• Connect your TomTom to the computer
• Open My Computer, you should see the TomTom as a removable drive, double click into it. (on a mac you will see the TomTom as a disk drive on your desktop)
• You will see a list of files and folders.
• Copy all of the folders on the TomTom, one by one to the backup folder. DO NOT copy the 'Loquendo' folder.
• This can take up to 1 hour to complete depending on the device.
• If you get any error messages while copying, move on to the next folder and copy that to the backup folder.
• If possible, please make a note of any error message that occur while copying the folders, and make a note of which folder causes the error message.

IMPORTANT: We advise you to follow the next steps ONLY if you have made a successful backup of your device as described in step 1. If you are unable to complete step 1, please reply back with a list of yellow folders that you have managed to successfully copy to your PC and also reply back with any error messages that you receive at this point.

STEP 2. Format the hard-disk,

• Open 'My Computer'
• Right click on the TomTom icon (the device should be seen in drive E,F,G,H,I etc) and select 'Format'.
• Do a full format by selecting FAT 32 and click on Start, do not select 'quick format'. The TomTom is now formatted.
• Disconnect the TomTom from the computer and switch it on. It will load up with a red cross on the screen.
• Reset the TomTom with a paperclip in the reset hole for 30 seconds, see http://www.tomtom.com/6965 in how to do this.
• Once Reset, switch the TomTom off, disconnect it from the computer and then switch it back on again, it will still show a red cross on the screen.

STEP 3. Restore the Folders to the TomTom

• Connect your TomTom back to the computer and make sure it is switched on
• Go to your backup folder on your desktop, double left click into it. You will see all of your backup folders.
• Copy the folders one by one to the TomTom by right clicking on the folder, select copy then open My Computer, double left click onto the TomTom drive and choose paste.
• Turn the device off (with the on/off switch) and disconnect it from the computer.
• Switch the TomTom back on.

STEP 4. Update your device

• Open TomTom Home
• Connect your device to the PC
• A list of updates should appear, if not, click on Update my Go
• Select only the program application update.
• Click on Update and Install.
• Once Installed, open TomTom Home
• Click on 'Device -> Disconnect Device'.
• Turn the device off (with the on/off switch) and disconnect it from the computer.
• Switch your TomTom On to complete the installation.

The Application is now installed, and your TomTom should now be working.

STEP 5. Run the Clear Flash Tool

• Connect your TomTom to the computer
• Close TomTom Home. (on a PC, make sure you close TomTom Home from the system tray in the bottom right hand corner of your screen by the computer clock)
• Download and run the clear flash tool from : http://www.tomtom.com/updates/clear_flash/clear_flash.exe Make sure your TomTom is connected to the computer and switched on when you do this.

• Once Installed, open TomTom Home
• Click on 'Device -> Disconnect Device'.
• Turn the device off (with the on/off switch) and disconnect it from the computer.
• Switch your TomTom On to complete the installation.

STEP 6. Install a computer voice

• Connect your TomTom to the computer
• Open TomTom Home
• Click on 'Add maps, traffic and voices -> computer voices
• select the voice of Kate and install it.


The Computer voice is now installed, and your TomTom should now be working.

Dec 06, 2008 | Tomtom GO 910 GPS Receiver

1 Answer

My 720 frozen


This solution can be used in the following situations:

• The device hangs in the start screen (splash screen )
• An SD-card with a red cross is displayed on the screen
• A picture with a red dot and white cross is displayed
• The device can’t be turned off

If you haven't already done so, please download and Install TomTom Home from http://www.tomtom.com/7602

If you don’t have a full backup of your TomTom yet we advise you to make one before continuing with the steps in this email. You can make a backup by following the steps below:

1. Reset your TomTom device: http://www.tomtom.com/6965 and connect it to your computer.
2. Click on 'Backup and Restore -> Backup' in TomTom Home 2.0
3. Enter a name for the backup and click [OK]
• IMPORTANT: When the software is asking to delete parts from the backup click [NO]

After the backup is made you delete the files from the root directory of the TomTom. Follow the steps below to do this:

1. Reset your TomTom device: http://www.tomtom.com/6965 and connect it to your computer.
2. Open My Computer in Windows, or Finder in Macintosh from your desktop and turn on your TomTom device.
3. On your screen a new removable disk appears, this is your TomTom device, click on the disk to open it.
4. You will see a list of folders and a list of loose files
5. Delete all of the loose files. IMPORTANT: The folders with their content must NOT be deleted.
5. Close the window when all files are deleted by clicking on the [x].

Next we will reinstall the application via TomTom HOME.

1. Start TomTom HOME on your computer
• TomTom Home should automatically check for updates and prompt you to install them, if not:-
2. Click on 'Update my device'. If you get the message 'No Items Available', or there is not an application to download, click on 'Add Maps, Traffic, Voices etc -> Items on my computer', select the application and click on 'Add'.
3. Select the Application update.
4. Click on 'Device -> Disconnect Device', then turn off your device when it is done installing and disconnect it from your computer.
5. On a PC, in the System Tray by the computer clock, click on the 'Safely Remove Hardware' icon and disconnect the TomTom also in this way.

When switching on the device it should boot as normal again.

Nov 19, 2008 | Tomtom GO 720 GPS Receiver

1 Answer

Tomtom 720


Make sure you download the lates Home software - probably availalble at www.tomtom.com

After you say yes to conect to the computer and the screen goes black - jut re-press the on button on the GPS while it is still connected to the computer - it will then work. I also try to open the GPS as an external drive which forces the identification of files while TomTom home is working.

Nov 03, 2008 | Tomtom GO 700 GPS Receiver

1 Answer

Frozen


Hook the Tomtom using the USB cable to your computer4.gif. You should see the Tomtom drive under My Computer as a drive letter.

Backup1.gif all data1.gif from the Tomtom to a folder on your computer. Now select the Tomtom drive and right click, select properties, select tools, and then Check now. Allow the computer to fix any problems with the Tomtom drive. Once this is completed. Remove the USB cable and do a reset. Now turn on your Tomtom and it should work.

Jan 04, 2008 | Tomtom GO 910 GPS Receiver

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