Question about HP Pavilion zd8000 Notebook

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My ZD8000 Restarts automatically When I Shut It Down

Can anyone help? I have win xp sp3. When I shut down window by going to "Start" and then click "Turn Off", The computer shuts down but then it starts back up again...It acts like it was doing a restart. I try doing the restart, and it does the same thing. My "Automatically Restart" is unchecked and I don't see any error logs. Does anyone one have any suggestion? I had all the latest update. Email me if you have any suggestions. Thanks

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  • pal7 Mar 09, 2009

    I updated my BIOS to the latest from HP.com site. I did the restore BIOS to default. It still restarts on its own after I "shut it down". I even reformated the drive and reinstalled the WIN XP SP3 fresh, I still have the same problems. If you have other suggestion, I will try it. Thanks

  • pal7 Mar 09, 2009

    Changing the motherboard would be too costly. I probably try your suggestion about resetting the CMOS. Thanks

  • pal7 Mar 09, 2009

    Great work, Shakeelm. I removed the backup battery..I tried to lift off the battery, but I managed to lift off the battery holder (ughhh). I had to re-solder the battery holder to the motherboard. To get to the backup battery on the ZD8000, I had to remove the keyboard, the top cover, etc..Quite a bit of work.. I wish HP had installed a jumper where it is easily accessable.

    Thanks.

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  • 224 Answers

This sounds like a hardware fault with the motherboard. I would suggest you resseting your BIOS to default settings. Do you know how to do that? Please advise...

Posted on Mar 09, 2009

  • Shakeel Muradali
    Shakeel Muradali Mar 09, 2009

    Hmmm. I work a lot with Acer Computers and this problem usualy works by either resseting the BIOS, Resetting the CMOS by the jumper on the motherboard or lastly, change the motherboard which definately solves the problem.



    I hope this solution works out for you...... Good luck

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Restarts automatically


If you shut down your Windows XP-based computer, your computer may restart instead of shutting down. The computer may also restart unexpectedly while you are using the computer to perform certain tasks. An error message may appear on a blue screen when the computer restarts.
This behavior may occur if Windows stops responding during a typical operation or during the shutdown process. By default, the computer is configured to automatically restart when Windows stops responding. To view this setting, follow these steps:
  1. Click the Start button, right-click My Computer, click Properties, click the Advancedtab, and then click Settings under Startup and Recovery.
  2. Under System Failure, view the Automatically restart check box. If theAutomatically restart check box is selected, Windows automatically restarts if the computer stops unexpectedly.
To configure the way that Windows responds when the computer stops unexpectedly, follow these steps.

Note: You must be logged on as an administrator or a member of the Administrators group to complete this procedure. If your computer is connected to a network, network policy settings may prevent you from completing this procedure.
  1. Log on to the host computer as either an administrator or the owner.
  2. Click Start, and then click Control Panel.
  3. Under Pick a category, click Performance and Maintenance.
  4. Under the or pick a Control Panel icon section, click System.
  5. Click the Advanced tab, and then click Settings under Startup and Recovery.
  6. Click to select any one of the following check boxes under System Failure:
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I hope this has answered all your questions. If you have any other questions, please contact us at info@custompcrepair.org

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I have problem with windows xp when we start window xp after sometime it will automatically shut down


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I can't shut down my PC,It restarts again!


This behavior may occur if Windows stops responding during a typical operation or during the shutdown process. By default, the computer is configured to automatically restart when Windows stops responding. To view this setting, follow these steps:
  1. Click the Start button, right-click My Computer, click Properties, click the Advanced tab, and then click Settings under Start up and Recovery.
  2. Under System Failure, view the Automatically restart check box. If the Automatically restart check box is selected, Windows automatically restarts if the computer stops unexpectedly.
If your computer constantly restarts while you are using it, or if you are trying to shut down the computer after it has stopped unexpectedly, click to clear the Automatically restart check box. If you clear this check box, you receive an error message when the computer stops responding. This error message may describe the cause of the problem. You can also review the system log in Event Viewer to view the critical stop error that occurs when the computer restarts. For additional information, click the following article number to view the article in the Microsoft Knowledge Base: 308427 (http://support.microsoft.com/kb/308427/ ) HOW TO: View and manage event logs in Event Viewer in Windows XP To configure the way that Windows responds when the computer stops unexpectedly, follow these steps.

Note: You must be logged on as an administrator or a member of the Administrators group to complete this procedure. If your computer is connected to a network, network policy settings may prevent you from completing this procedure.
  1. Log on to the host computer as either an administrator or the owner.
  2. Click Start, and then click Control Panel.
  3. Under Pick a category, click Performance and Maintenance.
  4. Under the or pick a Control Panel icon section, click System.
  5. Click the Advanced tab, and then click Settings under Startup and Recovery.
  6. Click to select any one of the following check boxes under System Failure:
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    • Send an administrative alert
    • Automatically restart
    At last if nothing works then clear the "Star up"
  7. C:\Documents and Settings\All Users\Start Menu\Programs\Start up
    If you are not satisfied then If you are using XP then repair it.

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957f4a3.jpg

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