Question about HP Pavilion zd8000 Notebook

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My ZD8000 Restarts automatically When I Shut It Down

Can anyone help? I have win xp sp3. When I shut down window by going to "Start" and then click "Turn Off", The computer shuts down but then it starts back up again...It acts like it was doing a restart. I try doing the restart, and it does the same thing. My "Automatically Restart" is unchecked and I don't see any error logs. Does anyone one have any suggestion? I had all the latest update. Email me if you have any suggestions. Thanks

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  • pal7 Mar 09, 2009

    I updated my BIOS to the latest from HP.com site. I did the restore BIOS to default. It still restarts on its own after I "shut it down". I even reformated the drive and reinstalled the WIN XP SP3 fresh, I still have the same problems. If you have other suggestion, I will try it. Thanks

  • pal7 Mar 09, 2009

    Changing the motherboard would be too costly. I probably try your suggestion about resetting the CMOS. Thanks

  • pal7 Mar 09, 2009

    Great work, Shakeelm. I removed the backup battery..I tried to lift off the battery, but I managed to lift off the battery holder (ughhh). I had to re-solder the battery holder to the motherboard. To get to the backup battery on the ZD8000, I had to remove the keyboard, the top cover, etc..Quite a bit of work.. I wish HP had installed a jumper where it is easily accessable.

    Thanks.

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This sounds like a hardware fault with the motherboard. I would suggest you resseting your BIOS to default settings. Do you know how to do that? Please advise...

Posted on Mar 09, 2009

  • Shakeel Muradali Mar 09, 2009

    Hmmm. I work a lot with Acer Computers and this problem usualy works by either resseting the BIOS, Resetting the CMOS by the jumper on the motherboard or lastly, change the motherboard which definately solves the problem.



    I hope this solution works out for you...... Good luck

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