Question about Dell Latitude D600 Notebook

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Dail-up server doesn't answer from my home phone

I have a Dell Latitude D600 with Win XP. I have used PeoplePC dial up for several years. A week ago, I was on-line and lost connection twice. when I tried to connect the next day, after the modem would ring in,I got an error message saying the remote computer was not answering. I have had several conversations with the techs at PPC and they have checked all my settings. I had my phone line checked and it was OK. My phone provider is Verizon. When I take my computer to a shop that uses ATT phone lines, it dials into PPC with no problem. I still cannot get an answer from the remote computer when I dial from home and I have tried several different numbers and I have tried a temporary dial up connection. Any suggestions? I'm not sure who to contact next, or what questions to ask.

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  • rcstark85 Mar 09, 2009

    When I dial the number from my phone, i get the same screeching noise that i hear when the modem dials it. I called the phone co. and they said they would do a line check. i got a recorded message the next day saying the problem had been checked and everything was OK

  • rcstark85 Mar 09, 2009

    I only have one phone line, but I have several jacks and I have tried them all, with the same result

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What if you dial the same phone number from your phone instead of the computer. Do you get a ring...static sound? It could be a problemw ith your phone provider

Posted on Mar 09, 2009

  • Shakeel Muradali Mar 09, 2009

    ok, tricky problem. How many line ports do youahve in your house? Hope more than two. if you would like to eliminate possibilities, you can try connecting your mdoem to the toher port in your house and try dialing.



    Please let me know if this works...

  • Shakeel Muradali Mar 09, 2009

    I appologise i cannot be of more assistance. I have worked for Netzero internet service and the only think i can think of is a problem with your phone like although your phone company says it is ok.



    I have previously asked my clients to try and get a friends laptop or desktop and try the dialup from their house and see if it works. Not sure if this is an option for you but will eliminate a problem with your PC.



    Good luck

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Get a new pc

Posted on Mar 17, 2009

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