Question about Washing Machines

7 Answers

My Whirlpool washing machine leaks on the floor in front of the washer. A new drain hose has been added already and the drain line has been cleaned out. It mainly works OK; it is 12-13 years old. What should I do? Now be nice.

Posted by on

  • bilpry Mar 10, 2009

    I'm not a skilled washing machine guy. Where is the pump? Could I get it out easily? How do I start? Does it take any unusual tools? Roughly what would the pump cost? Would Home Depot be a place to get it? If not, where?

×

7 Answers

  • Level 3:

    An expert who has achieved level 3 by getting 1000 points

    Superstar:

    An expert that got 20 achievements.

    All-Star:

    An expert that got 10 achievements.

    MVP:

    An expert that got 5 achievements.

  • Washing Mach... Master
  • 19,396 Answers

Check the drain lines underneath the machine, and the inlet valve at the backside.

Enter model number here to get disassembly diagrams and replacement parts for your model.

If you need to call a technician you can use the link below:

Consumer Products Repair & Service Directory

Posted on Mar 16, 2009

  • Level 3:

    An expert who has achieved level 3 by getting 1000 points

    Superstar:

    An expert that got 20 achievements.

    All-Star:

    An expert that got 10 achievements.

    MVP:

    An expert that got 5 achievements.

  • Master
  • 10,515 Answers

Hey,


Your washer can develop several types of leaks. You can track down a leak based on when it occurs:

During fill only
During drain and spin only
All the time
During fill only If the washer leaks only during the fill cycle, check these:

  • Air-gap device -The air gap is a small device found on most washers that prevents the wash water from being siphoned into the household water supply. It's located either mid-way along or at the end of the black rubber hose that comes from the water-inlet valve. Often it's made of translucent plastic. If one of the air-gap components deforms or cracks, you may need to replace it.

  • The tube -There's a rubber tube that runs between the water-inlet valve and either the air-gap or the inlet spout. If it cracks or breaks, it can cause a leak.

  • Inlet spout -Most washers have a plastic spout near the top of the main clothes tub that directs the water into the tub. If the spout cracks or breaks free of its mounting, it can cause a leak.

During drain and spin only A washer that leaks only during the spin cycle often has a leak in the main drain hose. Inspect the entire hose and correct any problem you find. Alternatively, the steel or plastic outer tubs can rust, split, or be punctured. This may be most visible during large loads and high water levels. If this happens, you may have to replace the entire outer tub--but that may not be an economical repair to make. Consult a qualified appliance repair technician for further details.

All the time If the washer leaks all the time, check these:

  • Hot and cold water fill hoses - Check the hot and cold water hoses from the household plumbing. If either hose is leaking, tighten it or replace it, as appropriate.

  • Main tub seal - The main tub seal is located between the transmission and the outer tub. It's the primary water seal in the outer tub for the transmission-shaft entry point. If this seal leaks, you can see the leak by opening up the machine's main access panel while the machine is full of water with a small amount of detergent in it. The leak appears at the underside of the outer tub, at or near the center. This seal is difficult to replace. You probably should call a qualified appliance repair technician.

  • Pump - If the pump leaks, you can probably spot the leak when the tub is full of water. The pump has two or more black rubber or plastic hoses attached to it and usually has a drive belt that spins the pump. If the pump is leaking, you need to replace it.

  • Outer tub - Over time, the steel or plastic outer tubs can rust, split, or be punctured. If this happens, you may have to replace the entire outer tub--but that may not be an economical repair to make. Consult a qualified appliance repair technician for further details.

It's off balance If there's a loud thumping noise during the spin cycle, the load of clothes has probably gotten unbalanced. Open the lid, redistribute the clothes in the washer, then re-start it. Repeat these steps if necessary.

There's no hot water Some washing machines allow hot water to enter only during certain cycles. Others intermittently allow hot and cold to enter, to temper the temperature of the water. Consult your owner's manual if you are unsure about whether the machine is acting abnormally.

If you're sure the machine isn't working the way it used to--or should--try these tests:

  • Is the hot water turned on? If not, turn it on.

  • Is the washer getting cold water but no hot water? If so, check to see if the control panel settings are correct.

  • Is there hot water coming through the proper hose? If not, check to see if the screen inside the water-inlet valve is clean. (The water-inlet valve is the device on the washing machine that the fill hoses are attached to.) If it's clean, you probably have a defective water-inlet valve. If so, completely replace it.

There's no cold water Some washing machines allow cold water to enter only during certain cycles. Others intermittently allow hot and cold to enter, to temper the temperature of the water. Consult your owner's manual if you are unsure about whether the machine is acting abnormally.

If you're sure the machine is not working the way it used to--or should--check the following.

  • Is the cold water turned on? If not, turn it on.

  • Is the washer getting hot water but no cold water? If so, check to see if the control panel settings are correct.

  • Is there cold water coming through the proper hose? If not, check to see if the screen inside the water-inlet valve is clean. (The water-inlet valve is the device on the washing machine that the fill hoses are attached to.) If it's clean, you probably have a defective water-inlet valve. If so, you need to replace the valve.

It's slow to fill Check to see if there's good water volume coming through the hoses attached to the washing machine. If there is, check to see if the screens inside the water-inlet valve are clean. (The water-inlet valve is the device on the washing machine that the fill hoses are attached to.) If they're clean, you probably have a defective water-inlet valve. If so, you should completely replace the valve.

There's no water at all If there's no water at all, make these checks:

  • Is there water getting to the machine?

  • Is the water-volume selector switch set properly and are the control panel buttons pressed in all the way?

  • If you have a Maytag® washer, is the fuse (if there is one) in the control panel at the lid-switch bracket blown?

  • Is there a faint buzzing or humming noise coming from the water-inlet valve? (The water-inlet valve is the device on the washing machine that the fill hoses are attached to.) If you can't hear anything, the water-inlet valve may not be getting any power. If you can hear some noise and there's water present, you may need to completely replace the water-inlet valve.

Posted on Mar 10, 2009

  • Level 3:

    An expert who has achieved level 3 by getting 1000 points

    All-Star:

    An expert that got 10 achievements.

    MVP:

    An expert that got 5 achievements.

    Vice President:

    An expert whose answer got voted for 100 times.

  • Master
  • 640 Answers

Bilpry,remove the lower panel,fill the washer with a couple gallons of water,if you see a decent leak in multiple spots,the tub gasket is worn.The cheap way to fix it (if it's not completly destroyed) is to dry the area/area's good and caulk,caulk,caulk.If therer are no visible leaks ,run a cycle and if it leaks then the pump seal is bad and you may consider replacing the washer because of it's age.Hope this help's you.

Posted on Mar 10, 2009

  • anthony james
    anthony james Mar 11, 2009

    Bilpry,Have you solved your problem?

×

  • Level 2:

    An expert who has achieved level 2 by getting 100 points

    All-Star:

    An expert that got 10 achievements.

    MVP:

    An expert that got 5 achievements.

    Sergeant:

    An expert that has over 500 points.

  • Expert
  • 320 Answers

It leaks Your washer can develop several types of leaks. You can track down a leak based on when it occurs:

During fill only
During drain and spin only
All the time
During fill only If the washer leaks only during the fill cycle, check these:

  • Air-gap device -The air gap is a small device found on most washers that prevents the wash water from being siphoned into the household water supply. It's located either mid-way along or at the end of the black rubber hose that comes from the water-inlet valve. Often it's made of translucent plastic. If one of the air-gap components deforms or cracks, you may need to replace it.


  • The tube -There's a rubber tube that runs between the water-inlet valve and either the air-gap or the inlet spout. If it cracks or breaks, it can cause a leak.


  • Inlet spout -Most washers have a plastic spout near the top of the main clothes tub that directs the water into the tub. If the spout cracks or breaks free of its mounting, it can cause a leak.


During drain and spin only A washer that leaks only during the spin cycle often has a leak in the main drain hose. Inspect the entire hose and correct any problem you find. Alternatively, the steel or plastic outer tubs can rust, split, or be punctured. This may be most visible during large loads and high water levels. If this happens, you may have to replace the entire outer tub--but that may not be an economical repair to make. Consult a qualified appliance repair technician for further details.

All the time If the washer leaks all the time, check these:

  • Hot and cold water fill hoses - Check the hot and cold water hoses from the household plumbing. If either hose is leaking, tighten it or replace it, as appropriate.


  • Main tub seal - The main tub seal is located between the transmission and the outer tub. It's the primary water seal in the outer tub for the transmission-shaft entry point. If this seal leaks, you can see the leak by opening up the machine's main access panel while the machine is full of water with a small amount of detergent in it. The leak appears at the underside of the outer tub, at or near the center. This seal is difficult to replace. You probably should call a qualified appliance repair technician.


  • Pump - If the pump leaks, you can probably spot the leak when the tub is full of water. The pump has two or more black rubber or plastic hoses attached to it and usually has a drive belt that spins the pump. If the pump is leaking, you need to replace it.


  • Outer tub - Over time, the steel or plastic outer tubs can rust, split, or be punctured. If this happens, you may have to replace the entire outer tub--but that may not be an economical repair to make. Consult a qualified appliance repair technician for further details.
http://www.applianceaid.com/washers.html
click the link for more detailed help.

Posted on Mar 10, 2009

  • Level 2:

    An expert who has achieved level 2 by getting 100 points

    All-Star:

    An expert that got 10 achievements.

    MVP:

    An expert that got 5 achievements.

    President:

    An expert whose answer got voted for 500 times.

  • Expert
  • 987 Answers

Once you have the cavity off look for evidence of leakage, usually white residue. If the water is in the front center of the washer I would suspect the pump would be the problem.

Posted on Mar 09, 2009

  • Level 3:

    An expert who has achieved level 3 by getting 1000 points

    All-Star:

    An expert that got 10 achievements.

    MVP:

    An expert that got 5 achievements.

    Genius:

    An expert who has answered 1,000 questions.

  • Master
  • 1,550 Answers

Without a model or make of your washer I am unable to provide you with specific information. If your washer has a lower front panel, I would recommend removing the panel & checking to see where the leak is coming from. Check the pump & all of the hoses first. If you see water leaking from the bottom of the tub this could indicate a bad tub seal.

Posted on Mar 09, 2009

  • Level 2:

    An expert who has achieved level 2 by getting 100 points

    MVP:

    An expert that got 5 achievements.

    Governor:

    An expert whose answer got voted for 20 times.

    Hot-Shot:

    An expert who has answered 20 questions.

  • Expert
  • 163 Answers

Replace your pump.

Posted on Mar 09, 2009

  • mike cooksey Mar 10, 2009

    your cabinet should come off machine.what you need to do is take the 2 screws out of face of machine unplug it , lift face unplug lid switch from cabinet, you will see 2 gold clamps.pop the gold clamps out.pull cabinet forward and your pump will sit in front bottom of machine.it has 2 hoses going to it and 2 clamps that hold it in place.you will need to find an appliance parts dealer in your area or go on line and order one from any parts house.pull pump off motor shaft and see if their is water leaking from pump.

×

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

2 Answers

My front loading Crosley washing machine is showing error code 21. What does that code mean?


Can't remember the exact error code, but my crosley front loader would not spin. I found out this was because all the water was not being pumped out. I wash a lot of dog blankets and found out the drain basket was completely blocked. I was able to remove and clean from the back and this fixed my problem. I guess it could be the pump but check this basket first. The way I did it from the back was hard so I suspect there is a better way to access the basket.

Jun 23, 2014 | Crosley CW5000 Front Load Washer

1 Answer

Water on floor around washing machine


If the machine is a few years old the rubber seal between the drum and the door may have perished.

Temporarily, you may be able to remove it and turn it upside down to cure the leak.

Dec 10, 2013 | Kenmore 40272 3.5 cu. ft. Front Load...

1 Answer

I have a Whirlpool washer, i put a new water pump on and i put a new drain hose on. And it's still leaking water on the floor what could be wrong.


on this machine common problem is look right under the machine right under the heater you will see its coming from there if its not from there it will have a split in the drum as the plastic is really fin have a good look you can arrowdite normaly will do the trick but make sore all water is gone ok

Oct 18, 2012 | Whirlpool Washing Machines

1 Answer

My whirlpool washer is leaking from the front center. Happens during spin cycle I think.


Hello.

If your washing machine is leaking, don't rush out to buy a new one just yet. Sometimes simple repairs to the machine can fix the leaks saving you hundreds of dollars and days of shopping for and installing a new one. Luckily, you don't have to be a master electrician to do repairs. These steps will walk you through the basics of fixing a washing machine.
Bellow are Instructions on how to solve the problem of leaking washing machine

    • 1 Look at the floor drain to make sure it isn't clogged. Sometimes it's not even the washing machine, but the drain causing those puddles of water on the floor. Unclogging the drain can be an easy and quick fix.
    • 2 Inspect the hoses for leaks or wear and tear in certain spots. Filling the washing machine may help identify any leaks or faulty hoses. If hoses are worn, replace them with non-burst stainless steel mesh hoses.
    • 3 Check the fittings of the existing hoses to the faucet fixtures and on the back of the washing machine. Sometimes a loose connection is the cause for the leaks. Tighten couplings and hose clamps if necessary to fix the leaks.
    • 4 Replace internal washers inside of the hoses if not replacing the entire hose. Something as small as a rubber gasket can create a lot of water damage. Use a screwdriver to pop the worn washer out and replace it. Repeat replacing washers on the other end of the hose.
    • 5 Examine internal components by opening the cabinet and starting the fill cycle to see if anything is leaking internally. Calcium deposits and rust may be evident around areas that have leaks.
    • 6 Use hose clamp pliers to remove any corroded spring clamps and replace them with new ones. Make sure the hose is still intact underneath the old clamp. If not, remove the internal hose and take it to an appliance repair center to find the correct replacement part.
Thanks.

Sep 03, 2011 | Whirlpool Washing Machines

1 Answer

Leaking whirlpool washer


Probably the pump seal - you need to replace the pump, which is located at the front.

Apr 20, 2010 | Whirlpool LSR5132PQ Top Load Washer

1 Answer

My washer is keaking water on the front left side. I think when its draining. i had the new style top put on that stops water from spilling on to the floor when filling


check that your drain hose is tight pull machine away from wall and see if it leaks there during drain cycle if it is leaking here tighten connection/Also check that it is tight at the faucets as well

Jan 07, 2010 | Whirlpool Cabrio WTW6600SBT Top Load...

1 Answer

My washing machine will not go into the rinse cycle nor will it drain the water.


Does it run fine other than that? If so, your issue is most likely a clogged drain line or a bad water pump. Pull the drain hose off the back of the washer (being aware that if the line is NOT plugged, any water inside the machine will now be on your leg/wall/floor/cat etc). If no water comes out, the line is plugged. Take the case off the washer and remove the water pump (on whirlpool, take off two hose clamps and just pull. your mileage may vary). You should find the clog on the upstream side. Remove the clog, reassemble the washer, and try it.
If that doesn't work, your next attempt would be to replace the water pump. you already know how to do get it out, just reverse the steps with a new pump..
Did that get it?

Sep 13, 2009 | Whirlpool Washing Machines

1 Answer

Have water leaking out when washer is filling up. What could be the problem?


Hi,

It sounds like you have a leaking pump. The pump is easy to replace:
1 Use a shop vac and pull all the water out of the drain line. This will keep you from having to clean up about 1 gallon of water off of the floor.
2 Lift the front of the machine enough for you to get under and see.the pump just inside the front of the washer.
3 Lift the 2 retaining clips off of the pump. This will allow you to pull the pump off of the motor.
4 Remove the 2 clamps off of the hoses.
5 Install the new pump into the hoses, and reinstall the clamps.
6 With the retaining clips installed into the motor housing, install the pump.
7 Attach the retaining clips, and set the washer back on the ground.

You have now replaced the washer pump.

If you have any questions, let me know

God Bless

Jul 08, 2009 | Whirlpool Washing Machines

3 Answers

Water leaking from under the front of the washing machine


The pump is easy to replace:
#1 Use a shop vac and pull all the water out of the drain line. This will keep you from having to clean up about 1 gallon of water off of the floor.
#2 Lift the front of the machine enough for you to get under and see.the pump just inside the front of the washer.
#3 Lift the 2 retaining clips off of the pump. This will allow you to pull the pump off of the motor.
#4 Remove the 2 clamps off of the hoses.
#5 Install the new pump into the hoses, and reinstall the clamps.
#6 With the retaining clips installed into the motor housing, install the pump.
#7 Attach the retaining clips, and set the washer back on the ground.

You have now replaced the washer pump.

If you have any questions, let me know

Dec 17, 2007 | Whirlpool Ultimate Care II LSQ9549L Top...

Not finding what you are looking for?
Washing Machines Logo

Related Topics:

64 people viewed this question

Ask a Question

Usually answered in minutes!

Top Washing Machines Experts

Dan Webster
Dan Webster

Level 3 Expert

8147 Answers

Richard Roth
Richard Roth

Level 3 Expert

9472 Answers

Donald DCruz
Donald DCruz

Level 3 Expert

17129 Answers

Are you a Washing Machine Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...