Question about Bissell 1699 ProHeat Clear View Upright Steam Vacuum

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My Bissell Proheat 12 amp is hard to push forward(whether on or off). There is a loud clicking noise when pushing forward and it ''jumps'' up on every loud click. It's OK when pulling backwards, sprays and vacuums up water. Belt appears OK. Thanks

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  • Anonymous Mar 29, 2009

    JUNK IT OUT AND BUY A HOOVER

  • teddybearbur Apr 10, 2009

    ours make a loud clicking problem when pushed forward but sprays fine and vacuums ok

  • Anonymous May 05, 2009

    the same.

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I had this same problem and here is what solved it for me. On a previous cleaning session, my wife decided to take the two front screws out of the clear plastic shroud that covers the brushes in order to clean behind it. Upon re-installation, she did not secure the top part correctly. On the end near the water tank, there are two tiny half-moon tabs that absolutely need to be seated in their opposing slots in the chassis.This allows for a good seal which enables the machine to **** up the water. It also keeps the front cover level and from dragging on the carpet when pushing it forward. Both were problems I was experiencing. Hope this helps!

Posted on Jul 08, 2010

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Manual is at: http://www.bissell.com/images/UserGuides/7901_1008.pdf

Also use Bissell.com for the problemsolver.

Posted on Mar 28, 2009

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My ProHeat 2x bucks and catches when I try to push it forward-help!

Hello,
I would advise you to ALWAYS to FIRST UNPLUG YOUR VACUUM before beginning any service procedure.
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http://www.bissell.com/ By Phone Customer Service:
(800) 237-7691 Hours:
M-F 8:00 a.m. - 10:00 p.m. ET
Saturday 9:00 a.m. - 8:00 p.m. ET

Don – The Vac Man
Go Ahead. Use Us.

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