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My laptop is failing to play DVD after installing a new CD drive. What could be the problem?

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You need the software to play dvd. i suggest Power DVD player.

Posted on Mar 09, 2009

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Why won't my Acer laptop play compact discs?


Most units are designed to "autoplay" audio CDs when they are inserted. When they fail to do so, it could be because the CD is dirty or scratched and was bot recognized, the media player that you are using to play the CD was not in a state that it could autoplay the CD, or there could be a problem with the Disk drive or PC itself. Whenever a CD fails to play upon insertion, go to the "My Computer" icon (win7 or below) and see if the CD/DVD drive shows a disk inserted. If so, clicking on the drive will often start the playback.

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The rom drive, dont read the recover and driver cd that shipped with the laptop. The drive is selective of media data cd/dvd it plays. Most importantly, i will like to run the recovery cd that...


Hi

I would go to

start
search box and type in device manager
scroll down to find the cd/dvd and un install it

then restart the laptop and hopefully on restart
windows will find new hardware and re install the cd/dvd drive correctly

i hope this sorts it for you

also have you checked in your programs to see if recovery is in there
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Dvd won't open program


Does your dvd drive opens other dvd's if it does, that means your dvd has gone bad but if your dvd drive fails to play any dvd's than it's a problem with your dvd drive.

Best way to test it would be to insert a new empty dvd and see if your dvd drive opens it.


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Hi there,

the installation of the webcam shouldnt have affected the drive atall. Try uninstalling the webcam first of all, and then see if the DVD drive is working again. It may be a coincidence that it has failed, at the same time as installing the webcam.

Something you can try if you have windows XP:

To check the health of the DVD drive, go to start>control panel>Administrative Tools>Event Viewer.

click on "system" from the list on the left of the window, then click "type" to group all the events, errors, and warning. check to see if you have any messages such as "CDROM" Device CDROM0 has a bad block. (something like this). Thats always a sign that your cd drive is on its way out.

If the CD drive still works but just cant play movies (but can read all other files fine) Then i'd try using different software to play the files. Try VLC player from videolan.org, which plays all file types.

I hope this helps

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Lite on cd/rw/dvd rom (SOHC-5236V) fails to read dvd's


your dvd lense might be dusty OR laser might have became weak
try upgrading FIRMWARE

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Problem in cd-dvd drive of hp laptop


This is not a driver problem. It is almost certainly a problem with yourdvd/cd player. If it is reading dvd's, then it means that the driver is installed. You will have to take your laptop in and possibly get the cd/dvd player replaced.

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Laptop CD no longer work


it means you lens is very week and need some replace by buy a need cd/dvd rom to make it play

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DVD WONT PLAY IN LAPTOP BUT I CAN BURN AND PLAY AUDIO C'DS. I HAVE A COMPAQ PRESARIO V2000. WHEN I INSERTED DVD IT SAYS NO DVD INSERTED I CLEANED THE PLAYER AND STILL DOESN'T WORK CAN ANYONE HELP


Hi damonabrown your laptop should play dvd's even if it can't burn them

as you have cleaned the drive there is not much else you can do ,as it still play's cd's,
data on a dvd is packed much closer as it hold about 6 times the data of a cd, and can fail much easier, it looks like a new drive will be needed soon.

good luck
Terry

Mar 29, 2008 | Computers & Internet

1 Answer

Cd/dvd rom


I am presuming that you have the correct driver for the DVD, and nothing else has changed (no new DVD software that might cause this problem by addressing the drive improperly). Nero and Power DVD can both cause problems if your DVD is newer than the software version.

Now, all that out of the way, here is the diagnosis. DVDs are much higher density than regular CDRoms. DVDs average 4.5 gb, whereas a CD is caped at 0.7gb (700mb). Thus, DVD drives have very low tolerance for ANY kind of error. Therefore, DVD combo drives are not likely to last as long as the rest of the laptop's hardware. Shock at relatively minor levels can damage a DVD drive. Often, they will still open a regualr CD, but fail to read a DVD directory. Your error code, if it is posted at startup, indicates the drive is malfunctioning. You can test it easily. Usually there is only one screw that holds it in (underneath the laptop, about 4 inches from DVD tray cover, towards the center). Turn off laptop, flip it over on a towel, and remove that screw. Tuurn the laptop over again, then insert a straigtened paper clip into the small hole in the DVD tray face. Be careful to push lightly and STRAIGHT in with this paper clip and the tray will pop open. Pull gently, and the whole DVD body will slide out. With a new or used replacement DVD or CD, reattach any hardware on your old DVD to the new one, then slide it back into the laptop 9no need to install screw just yet) Start laptop. If error is gone and DVD plays OK, insert the screw again and make your old tray cover fit the new drive (always can be done if you look closely to find the tabs and remove it gently). Sometimes some plastic will need to be trimmed with an eExacto knife to get a good fit.

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DVD RW / CD RW Drive


sounds as if your drive is failing, try buying a new drive.

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