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My laptop is failing to play DVD after installing a new CD drive. What could be the problem?

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You need the software to play dvd. i suggest Power DVD player.

Posted on Mar 09, 2009

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Why won't my Acer laptop play compact discs?


Most units are designed to "autoplay" audio CDs when they are inserted. When they fail to do so, it could be because the CD is dirty or scratched and was bot recognized, the media player that you are using to play the CD was not in a state that it could autoplay the CD, or there could be a problem with the Disk drive or PC itself. Whenever a CD fails to play upon insertion, go to the "My Computer" icon (win7 or below) and see if the CD/DVD drive shows a disk inserted. If so, clicking on the drive will often start the playback.

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My laptop (acer) doesn't play DVD movies or audio CDs what can I do to fix it?


Eject the DVD tray and clean the laser lens with a piece of cotton.

Enter to Setup Bios (Restart the PC and press " F2" key to entert BIOS setup and see if the DVD drive is show in device
restart
In windows..go to control panel
devide manager and look if They are a yelolow mark bnear the DVD drive
Click and UNINSTALL

Restart the PC.
If don´t work , may be the DVD drive is faiulre

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If the answer is helpful, rate my answers

Sep 21, 2011 | Computers & Internet

1 Answer

The rom drive, dont read the recover and driver cd that shipped with the laptop. The drive is selective of media data cd/dvd it plays. Most importantly, i will like to run the recovery cd that...


Hi

I would go to

start
search box and type in device manager
scroll down to find the cd/dvd and un install it

then restart the laptop and hopefully on restart
windows will find new hardware and re install the cd/dvd drive correctly

i hope this sorts it for you

also have you checked in your programs to see if recovery is in there
as some laptops have it built in on the hidden part of the hard drive


many thanks

Mar 12, 2011 | Computers & Internet

1 Answer

DVD DOES NOT PLAY, BRAND NEW FROM BEST BUY ACER EXTENSA LAPTOP EX5230E-2177 WILL NOT BURN A DVD OR PLAY A MOVIE


first make sure that the drive is installed properly. I would advise you to install it from the manufacturer's site. Let me know if you need the installation files.

Also, it can help if you can let me know if it reads any other discs- like regular discs. Try several different types- burned cd and dvd discs, brand new discs, original discs etc.
If installing it doesn't help and the drive will not read any kinds of discs, you will have to return the laptop to the store where you bought it, or try to return it to the manufacturer, maybe they can replace the drive.

Nov 12, 2009 | Computers & Internet

1 Answer

Hp pavillion dv6835nr dvd player


Try this, put a DVD movie in the drive, then open windows explorer (Right click the start button, click explore) then see if you can read the DVD files on the DVD.

If you cannot browse the DVD then the DVD optics of the drive have failed and you will need to replace the drive.

May 17, 2008 | HP Pavilion dv6000z Notebook

4 Answers

Laptop CD no longer work


it means you lens is very week and need some replace by buy a need cd/dvd rom to make it play

Mar 30, 2008 | Toshiba Satellite A65-S126 Notebook

1 Answer

DVD WONT PLAY IN LAPTOP BUT I CAN BURN AND PLAY AUDIO C'DS. I HAVE A COMPAQ PRESARIO V2000. WHEN I INSERTED DVD IT SAYS NO DVD INSERTED I CLEANED THE PLAYER AND STILL DOESN'T WORK CAN ANYONE HELP


Hi damonabrown your laptop should play dvd's even if it can't burn them

as you have cleaned the drive there is not much else you can do ,as it still play's cd's,
data on a dvd is packed much closer as it hold about 6 times the data of a cd, and can fail much easier, it looks like a new drive will be needed soon.

good luck
Terry

Mar 29, 2008 | Computers & Internet

1 Answer

Cd/dvd rom


I am presuming that you have the correct driver for the DVD, and nothing else has changed (no new DVD software that might cause this problem by addressing the drive improperly). Nero and Power DVD can both cause problems if your DVD is newer than the software version.

Now, all that out of the way, here is the diagnosis. DVDs are much higher density than regular CDRoms. DVDs average 4.5 gb, whereas a CD is caped at 0.7gb (700mb). Thus, DVD drives have very low tolerance for ANY kind of error. Therefore, DVD combo drives are not likely to last as long as the rest of the laptop's hardware. Shock at relatively minor levels can damage a DVD drive. Often, they will still open a regualr CD, but fail to read a DVD directory. Your error code, if it is posted at startup, indicates the drive is malfunctioning. You can test it easily. Usually there is only one screw that holds it in (underneath the laptop, about 4 inches from DVD tray cover, towards the center). Turn off laptop, flip it over on a towel, and remove that screw. Tuurn the laptop over again, then insert a straigtened paper clip into the small hole in the DVD tray face. Be careful to push lightly and STRAIGHT in with this paper clip and the tray will pop open. Pull gently, and the whole DVD body will slide out. With a new or used replacement DVD or CD, reattach any hardware on your old DVD to the new one, then slide it back into the laptop 9no need to install screw just yet) Start laptop. If error is gone and DVD plays OK, insert the screw again and make your old tray cover fit the new drive (always can be done if you look closely to find the tabs and remove it gently). Sometimes some plastic will need to be trimmed with an eExacto knife to get a good fit.

Feb 16, 2008 | Toshiba Satellite A60 Notebook

2 Answers

DVD RW / CD RW Drive


sounds as if your drive is failing, try buying a new drive.

Sep 03, 2007 | Toshiba Satellite A135-S2276 Notebook

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