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How to disassemble the mailmate spl-727MM. I think there are 2 screws from the bottom under the rubber pads and I think you need a long screw driver but what kind? Phillips or regular? No. 1 or No. 2?

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  • jerejuana200 May 05, 2009

    The mailmate spl-727MM will not turn on and need information on how to disassemble.


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1. Remove the two rubber pads (only two out of four pads with Phillips screw, you should be able to see which two).
2. Use a long Phillips screw driver to remove the two screws
3. You may still not able to remove the the housing because there are double side tapes sticking the front part of the housing to the shredder's base, use a ruler (steel ruler) to detach the tapes
4. You should be able to pull out the housing (the machine should be up-side-down) and you should be able to do what you wanted to fix.


Posted on Aug 17, 2009

  • johnd393 Jan 17, 2011

    For my spl-727mm there are 6 screws accessible through holes that are visible with it upside down and the tray removed, I drilled 6 holes on the bottom so a long phillips screwdriver would reach the screws. My mistake was letting some plastic, from the drilling, fall in the screw holes. The head of one screw got clogged so the screwdriver couldn't get any byte on the screw. The other 5 came out easy. I used a #2 phillips but had to select one that was thinner so it would fit in the holes. With the screws out it came apart easy, except I had to bust some plastic where that one screw went. The fuse was blown. I installed a 270-364 fuse holder and 270-1011 fuse from radio shack. It's working, but it does not auto power shut off. We just turn it off.


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Answer above is right. Just elaborating ... (1) Disconnect power. (2) Pull out clippings bin. (3) Turn shredder over and remove rubber pads that cover screws. Only 1 or 2 pads actually have screws: looking inside where the clippings bin was, look for the plastic tubes running from top to bottom in the four corners, only two of them go all the way. You need a Philips #2 screwdriver with narrow, 9" shaft. Undo the screws. They're short, less than 1/2". (4) Turn the shredder upside up again, front facing you. Hold your hands together, palms up. Put your fingers into the bin zone (short of the blades of course) and pull the ceiling upwards, while your thumbs press the walls of the shredder inwards. In other words you're holding the outer casing down with your thumbs, while trying to push the power unit up. Rock it a few times. Look at the front panel where it says Staples and Mailmate. It will separate a few millimeters from the rounded top section above it. There's a strip of double-sticky Scotch tape right in there, you can't see it. Take a steel ruler and slide it into the gap and the tape disengages. Or slide a screwdriver in vertically about an inch, and twist it. The tape gives and everything loosens up. With the power unit off the shell, another 6 Philips screws and you can open the power unit.

If the unit is not coming on, chances are the blue-lit button has failed. There are three other power controls: the black on/off rocker switch on the back, the bin-in sensor and the paper sensor. Use a non-contact tester to trace the path of power. The blue-lit button has 4 contacts but is just a SPST momentary switch. Tap the wires from there and install your own momentary switch off to the side and the unit may work.

Posted on Dec 20, 2015

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