Question about RCA 25414RE3 Corded Phone

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Plug in line message on RCA phone 25414

One line of my RCA 25414 phone will not give dial tone and say 'PLUG IN LINE' . I have checked all extensions and checked the cords. All are plugged in properly. Any suggestions?

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4 Suggested Answers

SOURCE: Phone line/phone jack problem

The wiring on the jacks is set up for a 2 line phone.

If you take the jacks apart, you will see either:
A) red, green, and black, yellow
B)white blue/blue white and white orange/orange white

You need to swap the pairs.
If there are red/green/black/yellow wires. remove the yellow/black and move them to where the red/greens are. Then put the red/green wires, where the yellow/black used to be.

OR, you need to swap the orange and the blue wires.

Posted on Dec 22, 2007

  • 2 Answers

SOURCE: Have dial tone but can't dial out

I just spoke to RCA and they said to unplug power and phone line and take out batteries, wait 5 minutes and plug everything back in, mine now works.

Posted on Apr 24, 2009

carlsbiz
  • 1124 Answers

SOURCE: Can receive calls but cannot dial out on Verizon landline phone

Try punching in the number to call first THEN hit talk.. It should dial and call at that point..

Just like when making a call from your cell phn - dial the # first..

good luck ;o)

Posted on Sep 17, 2009

  • 1 Answer

SOURCE: RCA 25414 message light... doesn't

Fix for message light blinking on ECA 25414. Many folks have changed phones or bought used phones to find the message light blinking on the phone especially on lines they don't have. That is what I found on used phones. Leave yourself a message on any phone. Now plug that line into the correct jack in the back for the line that is blinking in other words line 1 or 2 or 3 or 4.. Call the number from the line you plugged in and retieve and delete that message. Hang up and shortly the message light on the phone should go out.

Posted on May 18, 2010

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Direct Line:
1.Check telephone line.2.Make sure telephone line is connected in line in port not in extension.3.connect extension telephone phone to the device & check for the dial tone.
Dial the number and observe weather extension phone is ringing?
A. *If extension phone is ringing check display is there any message like "ringing".. wait till fax tone comes,if not check "basic fax settings"... if setting are OK .. Replace formatter
B. *Extension phone is ringing no message displayed on device replace "LIU" card..
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If you are not getting a dial tone then something is holding the line off hook. Disconnect any other device you have on your lines and check to see if you get your dial tone back. If you still have no dial tone unplug each phone and check again. You may have to disconnect everything for a minute or two so the phone company will reset its equipment. Plug in your phones one at a time and check your dial tone every time you add something new.

If you add something and you loose your dial tone immediately you may have a crossed connection in the wall socket, any splitters or in the phone plug. Check to make sure all of the wires in those sockets are straight before you plug in your phone wire.

If you add your CC machine and everything is good but it fails after you run a transaction you will have to contact the supplier of your CC machine. It is not hanging up the line.

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RCA 25414 message light... doesn't


I have 6 of these phones. No problem for a year or so, then one phone got the message light stuck on. Tried some online suggestions without success. Powering down etc. failed to fix it so I stuck a piece of tape over the led.

A couple of weeks ago line 2 failed (externally) and ATT sent a tech out who repaired it and also cleaned up the line. When the line came back, all 6 phones had the message light stuck on!

Talked with the tech here and with the ATT support and nothing worked. Eventually the tech here left as it was not a line fault - but he said he would leave the problem open.

That evening a young ATT guy called. He tried a number of different settings and changes - he was really determined! He called Kentucky and Minnesota and part of the advice was "give up and don't call the customer back"!

Finally he found a configuration option in the central office switch (exchange) for the line called CWMI (Call Waiting Message Indicator). Apparently this option was originally active but was changed when the local trunk was upgraded to fibre over the last year or so.

Once he enabled this option (we have call waiting and caller ID on call waiting on this line), the message lights on all the phones turned off and have worked normally since (10 days), including the one that was "broken" for over a year!

I really credit the tech with persistance on the issue.

Hope this helps someone else out there.

Regards, Hugh

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1 Answer

Trying to launch internet explorer.it gives me error 680.


680 - There is no dial tone.

All versions of Windows are affected by this error.
No dial tone: There are many possible causes of a No Dial Tone Error.
First, try testing the modem's ability to detect dial tone and to dial by using HyperTerminal with the direct to COM port connect method - see Using HyperTerminal. If you give your modem an AT&FX1 command, and then a dial command, dial-tone detection will be disabled; if you still do not get dial tone, the modem may not be installed correctly (especially if it is a PCI or soft-modem); or the cable from the modem to the phone-line jack may be bad or installed in the wrong connector on the modem - try another line cord, and make sure you are plugged in to the LINE - not phone - jack on the modem. Plug a regular phone into the phone jack on the modem and make sure it has dial tone. The modem may also be defective. Many new modems come with an electronic circuit instead of the traditional electro-mechanical relay used to take the modem off-hook. Some of these designs are proving less reliable; often, they will be 'stuck' in the off-hook position, so unplugging, the plugging in the phone cord may give dial-tone. If this is the case, the modem needs repair or replacement.
If the modem will blind dial (x1), but not detect dial-tone otherwise, the problem is likely to be in the proper selection of the Country in Windows->ControlPanel->Telephony or in improper installation of the modem or lack of support for your country in the driver you are using. Check to see if there are updated drivers for your modem.
If the modem dials properly with detection (x3) in HyperTerminal, but does not detect dial tone when using DUNs, the problem may be DUNs (check for upgrade or re-install) or the proper setup and modem selection for the DUNs connectoid.
For Embarq telephone service customers, this error can indicate that you have a message waiting in your voicemail. Embarq changes the dial-tone sound to a "fast" busy signal when a new message is present in your voicemail box. This "fast" busy signal can confuse the modem into thinking there is no-dial tone present on the line.

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