Question about RCA 25414RE3 Corded Phone

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Plug in line message on RCA phone 25414

One line of my RCA 25414 phone will not give dial tone and say 'PLUG IN LINE' . I have checked all extensions and checked the cords. All are plugged in properly. Any suggestions?

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4 Suggested Answers

SOURCE: Phone line/phone jack problem

The wiring on the jacks is set up for a 2 line phone.

If you take the jacks apart, you will see either:
A) red, green, and black, yellow
B)white blue/blue white and white orange/orange white

You need to swap the pairs.
If there are red/green/black/yellow wires. remove the yellow/black and move them to where the red/greens are. Then put the red/green wires, where the yellow/black used to be.

OR, you need to swap the orange and the blue wires.

Posted on Dec 22, 2007

  • 2 Answers

SOURCE: Have dial tone but can't dial out

I just spoke to RCA and they said to unplug power and phone line and take out batteries, wait 5 minutes and plug everything back in, mine now works.

Posted on Apr 24, 2009

carlsbiz
  • 1124 Answers

SOURCE: Can receive calls but cannot dial out on Verizon landline phone

Try punching in the number to call first THEN hit talk.. It should dial and call at that point..

Just like when making a call from your cell phn - dial the # first..

good luck ;o)

Posted on Sep 17, 2009

  • 1 Answer

SOURCE: RCA 25414 message light... doesn't

Fix for message light blinking on ECA 25414. Many folks have changed phones or bought used phones to find the message light blinking on the phone especially on lines they don't have. That is what I found on used phones. Leave yourself a message on any phone. Now plug that line into the correct jack in the back for the line that is blinking in other words line 1 or 2 or 3 or 4.. Call the number from the line you plugged in and retieve and delete that message. Hang up and shortly the message light on the phone should go out.

Posted on May 18, 2010

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If you add something and you loose your dial tone immediately you may have a crossed connection in the wall socket, any splitters or in the phone plug. Check to make sure all of the wires in those sockets are straight before you plug in your phone wire.

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Hello.

If the dial tone is not heard check the volume. It may have accidentally been muted or turned down.

Is the phone line plugged into a surge protector? The surge protector may have stopped working or blown a surge, a sudden burst of electricity, which may have caused the dial tone in your cordless phone to go. Unplug the phone line from the surge protector then plug it back in and see if you get a dial tone? It could be that the phone line plugged into the surge was loose.

Try a different phone plug, outlet.

If the other phones on that line work OK, disconnect all the phones connected to the line, leave them all disconnected for 3 minutes, and then connect one at a time.

If still a problem and the other phones on that line work OK, give this a try:

Unplug the battery in the handset, unplug the phone line from the base and unplug the electricity from the base. Leave everything unplugged for an hour or two. That way you can get more of an idea of whether your phone will work. After an hour or two, plug in everything.

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RCA 25414 message light... doesn't


I have 6 of these phones. No problem for a year or so, then one phone got the message light stuck on. Tried some online suggestions without success. Powering down etc. failed to fix it so I stuck a piece of tape over the led.

A couple of weeks ago line 2 failed (externally) and ATT sent a tech out who repaired it and also cleaned up the line. When the line came back, all 6 phones had the message light stuck on!

Talked with the tech here and with the ATT support and nothing worked. Eventually the tech here left as it was not a line fault - but he said he would leave the problem open.

That evening a young ATT guy called. He tried a number of different settings and changes - he was really determined! He called Kentucky and Minnesota and part of the advice was "give up and don't call the customer back"!

Finally he found a configuration option in the central office switch (exchange) for the line called CWMI (Call Waiting Message Indicator). Apparently this option was originally active but was changed when the local trunk was upgraded to fibre over the last year or so.

Once he enabled this option (we have call waiting and caller ID on call waiting on this line), the message lights on all the phones turned off and have worked normally since (10 days), including the one that was "broken" for over a year!

I really credit the tech with persistance on the issue.

Hope this helps someone else out there.

Regards, Hugh

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