Epson Stylus Pro 4800 InkJet Printer Logo

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Posted on Mar 09, 2009
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Turn the printer on and I get this message:

This is an EPSON STYLUS PRO 4800.... Turn the printer on and I get this message: Service req. 0001001B..... Can you help me out. Thanks, Gill

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  • Epson Master 541 Answers
  • Posted on Mar 09, 2009
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Try this turn off the printer

then...

hold the power button and the pause button together, it enters factory rest mode

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Printcopy.info https://printcopy.info > brand=Epson > code=0001001B
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Hi Kate,
This is Randy. I've received your email and I'm working on a solution for you. You should be hearing from me shortly. I'm also reachable on the chat feature.
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You might try pausing the printer for 10 minutes, before it gets to the halfway point to let it cool down, then un-pause it.

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Make sure that the "Encoder Strip" is clean and in the channel for the sensor located on the back side of the printhead carriage.
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