Question about HP LaserJet 1020 Printer

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My HP 1020 will not print. I get a message that there is a paperjam and there is not a paperjam. The printer has hardly been used. Can anyone helP?

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Hi there,

  • Unplug the printer cable from the computer.
  • Unistall the printer drivers from Device manager and also unistall the all the printer appications
  • restart the computer
  • try to download drivers from the website
  • after installing drivers and software it will ask you to connect the printer.
  • then you can connect the printer and and try to Print the test page.
Hope this help. Please Rate My Response! Thanks! 
PREM  

Posted on Mar 21, 2009

  • Prem  Kumar
    Prem Kumar Mar 21, 2009

     


    When the print
    cartridge contacts are dirty and the printer cannot detect/communicate with
    print cartridge.




    Clean the contact points on the cartridges with a
    dry, lint-free cloth.




    1. Open the top cover of the printer.



    2. Remove the print cartridges.



    3. Clean the copper-colored contact points on the
    cartridges with a damp, lint-free cloth.


    Use a dry, lint-free cloth to remove moisture from
    the contacts.




    5. Insert the cartridges back into the printer.



    6. Close the top cover.



    7. Try printing again.



    If you still cant communicate try with new
    cartridge .



     


    Hope this help. Please
    Rate My Response! Thanks! 


    PREM



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