Question about Brother MFC 210C All-In-One InkJet Printer

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Sending a fax

Having trouble sending fax says busy no response

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  • Mary Downes Mar 25, 2009

    Same problem here, and it started a couple of weeks ago so around the same time as the other person. Oddly, during the day we can fax these numbers but at night, no go. The fax on the other end sounds like it picks up and a handshake is initiated, but then it goes silent and a faint "click-click" is heard. The fax send fails and after a couple of tries we get the "busy or no response" error sheet printed.

    We've changed the phone line from the fax to the wall. If I dial the fax number on our phone I get the same thing: fax squeal starts, gets cut off, then silence.

    Is this a phone line/company problem or to do with the Brother unit?

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  • Master
  • 463 Answers

Pick up a plain old telephone. Dial the number to which you are trying to fax. Do you get a busy signal? Does the (other) fax machine answer?

Plug that phone into the phone jack to which you have the fax machine plugged into... do you have dial tone?

Is the fax number valid?
do you have to dial a one or some other sequence of numbers to "get where you're going"?

Reseat connectors going from Fax machine to wall jack...

Posted on Mar 09, 2009

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I have a Brother mfc 290c. My problem is it won't send faxes, it keeps saying "no response, busy" I have a duet line. I have tried every combination in the book but still can't seem to find the solutions...


Hello,
If you get the "busy/no response" message it is because the fax machine does not get a response when it tries to dial out.
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If you have a dial tone, try dialing the fax number. If you hear a recording, there is a problem with the line.
One of these two possibilities is causing the problem.
Thanks,
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