Question about Brother MFC 210C All-In-One InkJet Printer

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Sending a fax

Having trouble sending fax says busy no response

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  • Mary Downes Mar 25, 2009

    Same problem here, and it started a couple of weeks ago so around the same time as the other person. Oddly, during the day we can fax these numbers but at night, no go. The fax on the other end sounds like it picks up and a handshake is initiated, but then it goes silent and a faint "click-click" is heard. The fax send fails and after a couple of tries we get the "busy or no response" error sheet printed.

    We've changed the phone line from the fax to the wall. If I dial the fax number on our phone I get the same thing: fax squeal starts, gets cut off, then silence.

    Is this a phone line/company problem or to do with the Brother unit?

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  • 463 Answers

Pick up a plain old telephone. Dial the number to which you are trying to fax. Do you get a busy signal? Does the (other) fax machine answer?

Plug that phone into the phone jack to which you have the fax machine plugged into... do you have dial tone?

Is the fax number valid?
do you have to dial a one or some other sequence of numbers to "get where you're going"?

Reseat connectors going from Fax machine to wall jack...

Posted on Mar 09, 2009

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Fax is always busy when sending, have the line into the phone line port and into the telephone jack, fax scans and dials and even redials but it never go through, prints out receipt that says busy/no...


Has it always done this, or did Fax once work? Sadly, Windows XP Fax has many shortcomings, not the least of which is that it won't work with many modems still in common use. Modem incompatibility is not apparent during installation or the initial setup. It only becomes apparent when you try to send or receive a fax. The Fax Service will dial or will answer an incoming fax but then fail with any of a number of unhelpful error messages such as "Line is busy," "There is no answer," or "Reception error." There will be nothing in Event Viewer to give a clue as to where the problem might lie.

These errors have been nearly impossible to track down. To do so requires enabling both PSS and debug logging of fax transmissions, both of which require fairly extensive registry changes. For the time being, the best advice is to attempt to use XP Fax only if you have a modem that is listed on the Windows XP Hardware Compatibility List and using the latest drivers.

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Busy/No Response


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Hi! I not computer smart nor am I an expert, but try this. I just got my machine.

put the phone jack into the wall to your printer. Put the paper on top to feeder the paper will come out at the very top

next, dial the number using area code, then press either ok or start

Good Luck, I do hope that works.

If it doesn't call dell supporters, they will walk you through it.

mamalong2000@yahoo.com

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