Question about Office Equipment & Supplies
This is a software error, need to reinstall the printer software and try again.
Posted on Mar 09, 2009
There must be some problem with the software.
Posted on Mar 09, 2009
You need to change the destination folder on the software settings.
Posted on Mar 09, 2009
Open your HP photosmart scanning software, or the software that you use to scan , in there , under options you find a setting to define the default folder where to save your files.
As default folder chose My pictures , My documents, or a newly created folder inside my documents.
hpzopt01.exe is the program badly installed, while the first problem was related to settings only, now that you have installed the software in the wrong way you have an additional problem.
The solution is reinstalling the software with the option "Run as administrator " on vista, or log back in as administrator on XP and install teh program.
See:
Run As Administrator
Run as Administrator in Vista
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