HP photosmart C4820 All-In-One inkjet printer does not let me save a scanned picture to my computer saying cannot use/find destination. It has created a destination okay on my C:/ drive. I tried uninstalling and re-installing and I now get an hpzopt01.exe error now. Any simple help ?

There is a scan program built into the hp software.
This should be installed or you might get to it through the control panel and printer settings.

" no scan options refer to device documentation for trouble shooting"
you need to open up either solution center or hp director, go to settings, scan settings, then scan to set up and look for the option front panel destination a window should open to reveal scan short cuts and one titled front panel list. you need to select the shortcuts click add and once satisfied click on "update device".

1.Open HP Solution Center, if it is not already open:
◦Windows XP or 2000: Click Start , click All Programs , point to HP , and then click HP Solution Center .
◦Windows Vista: Click the Windows icon, click All Programs , point to HP , and then click HP Solution Center .
HP Solution Center opens in a new window.
2.In HP Solution Center, click Settings , and then click Scan to...Setup . The Front Panel Destination List Setup window opens.
3.From the Available Scan Destination list, click the program you want to be the scanning destination(Email), and then click the Add button. The program moves to the Front Panel Destination list.
NOTE: You can also move the program to the top of the Front Panel Destination to scan to that destination automatically.
4.If you do not want to change any other settings, click OK to close the Front Panel Destination List Setup window.

First, make sure the HP Digital Imagin Monitor is running on your computer. Start it if it is not currently running. Open HP Soluction Center and select your printer (if there are multiple printers listed) and click on Settings. Click Scan Settings and Preferences. Click Scan To... Setup. Click on Destination List. Make sure that the scan destinations you want are populated in the right-hand list box. If the destination list is already populated, you will need to uninstall and reinstall the software.

Suddenly since last week I can not scan to my E Mail or iphoto anything. It simply says -" sorry scanner can not be initialized. Error communicating with scanner

open the solution centre s/w and then populate the destination folder list and the scan to list in the scan settings window.
see if it works...

If the software is not instaled completly then you may have to install the software first, if the software for the All-In-One is completly installed then try the bellow steps.

My computer>C:windows>system32
Copy hpzipm12
minimize this window
Right click on Start button on the computer>Explore>Programs>Startup>edit>paste
minimize this window.
Go back to My computer>C:\Drive>windows>system32
Copy hpzinw12
minimize this window

Right click on Start button on the computer>Explore>Programs>Startup>edit>paste
Now you will see two new files in Startup
Now go to My Computer>C:\Drive Program Files>HP>Digital Imaging>bin>
Copy hpqtra08
close this window
Right click on Start button on the computer>Explore>Programs>Startup>edit>paste
Restart the computer
Open Hp Solution Center> Settings>Scan settings and preferences> Scan to button>
check destination list> if available applications are not in the destination list then add them in the front panel destination
Tried to scan.

If in case the software is completly installed then try the steps mentioned bellow.

My computer>C:windows>system32
Copy hpzipm12
minimize this window
Right click on Start button on the computer>Explore>Programs>Startup>edit>paste
minimize this window.
Go back to My computer>C:>windows>system32
Copy hpzinw12
minimize this window

Right click on Start button on the computer>Explore>Programs>Startup>edit>paste
Now you will see two new files in Startup
Now go to My Computer>C:Program Files>HP>Digital Imaging>bin>
Copy hpqtra08
close this window
Right click on Start button on the computer>Explore>Programs>Startup>edit>paste
Restart the computer
Open Hp Solution Center> Settings>Scan settings and preferences> Scan to button>
check destination list> if available applications are not in the destination list then add them in the front panel destination
Tried to scan.

Hello Kamaleddin_e , this no scan option issue occurs when you try to scan from the printer. It usually means , you need to set the destination file type, which is currently not populated (destination file type is the file type to which you want to save the file which you are scanning. If the device finds the list is empty (list of associated file types) , then it displays the "No scan options" error on the printer.
You can populate the destination list by following these steps.
1. Open the HP Solution Center
2. Navigate to Scan Picture Settings (or Scan Settings)
3. Select "Scan to Button" tab
4. Select destination list tab. (Note: If the appropriate programs are already listed as scan destinations, discontinue this procedure. The software must be reinstalled.)
5. There will be 2 colums visible, the left column is the scan destination list on the computer and the right one is for the scan destination list on the printer.
Click each program to include on the Scan To list. Click the Add arrow. The program listing moves from the left side of the screen to the right. Click OK.
6. Now try scanning again from the front panel.

(Note: Please make sure that the HP Digital Imaging Monitor is also running as it is required for the HP software to function properly. You can find it as an icon in the system tray. If there is no icon, then you can run the application by navigating to C:\Program Files\HP\Digital Imaging\Bin\HPQTRA08.exe (Assuming C: as your system drive)
Mostly, the issue will be resolved at this stage or else you need to uninstall the software and reinstall it again.

all the best.
thx

My Photosmart 2575 v has worked fine as well for over a year and now it won't scan. I get the same message: "Refer to device documentation to troubleshoot". I ran all updates and they said I have them all and everything is working perfectly. It's not though. I still can't scan. I tried their work-around by opening paint and then acquring image from the scanner but that does not work either.