Question about Zenith Z50P3 50 in. Plasma TV

2 Answers

Have a Zenith 50" plasma model #Z50P3...no picture but have sound. of course my 1 yr warranty ran out last week.

Posted by on

  • rstone455 Mar 12, 2009

    Still arguing with the warranty dept. supervisor...I've gone through the internet though and copied every complaint I could find that was like mine...So far I have almost 900 cases of TV's the same model as mine that do the same thing within a month after the warranty expires...It has to be a default in Manufacturing I think. And since I was told that the tv should last for at 66,000 veiwing hrs when I bought it think it's pretty crappy that they don't want to try and make it right... of course I'm not giving up yet :) I'm going to continue to document cases and then print them off and fax them the info I have collected and see if that doesn't change their tune a bit. I haven't resorted to being nasty, I figure they are just doing their job and when I can prove to them that I was willing to go through the trouble of getting all this information it's going to make a difference I think.

×

2 Answers

  • Level 1:

    An expert who has achieved level 1.

  • Contributor
  • 1 Answer

I have a same problem with my Z50P3. Today, 18 months after the purchase it stopped working. I see top half of the screen and bottom is blurry black. I was googling a solution. I could not find any clear cut answer, but Z50P3 main board seems to be fairly cheap on ebay going for 50 bucks, search for EAX37107801. I have enough experience with electronics to replace the board, but I don't know for sure the cause of the problem

Oleg

Posted on May 27, 2009

  • Level 3:

    An expert who has achieved level 3 by getting 1000 points

    Superstar:

    An expert that got 20 achievements.

    All-Star:

    An expert that got 10 achievements.

    MVP:

    An expert that got 5 achievements.

  • Master
  • 4,234 Answers

Place a warranty service request anyway. Many times with something that fails that close to the warranty period, the company will still cover it. If you get no where with the initial rep, speak to a supervisor +/or manager. This is too close to the warranty end and you should be covered. Be nice but firm in your disappointment with the product and you may get warranty service.

Keep us posted.
Dan

Posted on Mar 09, 2009

  • ABRsvcs Mar 12, 2009

    Thanks for the update. Stay with it. If necessary, ask to speak to the supervisor's manager. Escalate the issue. With the failure that close to the warranty end, I'm a bit surprised that you are getting this much resistance.



    Keep us posted.

    Dan

×

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

I have audio but no picture on my Zenith Z50PG10 50" plasma tv?


Plasmas are like tube TV's(CRT). Once the plasma tube breaks, air gets in, plasma gas gets out. And that's it. They are an enclosed vacuum picture tube. I don't know why people buy plasma. The newer LED have a much better picture. Rich people who swear by plasma, are ridiculous in my opinion. Again, if plasma tube breaks, thats it. Any wrong jarring can break a plasma tube.

Feb 12, 2014 | Zenith Z50P3 50 in. Plasma TV

1 Answer

2 thin vertical blue lines, near center and right side. Do i need to replace LRC buffer boards. Z50p3 50 in plasma.


By thin line I assume its one pixel in width. A single pixel wide line is an indicator of a defective panel.

Oct 30, 2013 | Zenith Z50P3 50 in. Plasma TV

1 Answer

Very noisy fan on a Zenith 50" Plasma (Model 50PC3DB-UE). Should I replace the power supply or just a fan?


if it has only one fan, replace that but look to see if fan dusty or not.

I have seen ones with two identical fans and one made noise and the other did not, swapped them and then knew for sure which was the bad one, in that case better to replace both fans at same time.

Dec 19, 2012 | Zenith Z50P3 50 in. Plasma TV

1 Answer

What size screw does a Zeneth 50in plasma tv use to mount up


This set is actually LG and have seen this question before on those--a quick call with the model number will give you the answer from Zenith--they are standard bolts available from Home Depot etc.

Apr 03, 2012 | Zenith Z50P3 50 in. Plasma TV

1 Answer

Zenith z50pj240 has sound but no picture


Make sure all cables are plugged in where they should be, the scart cables are important.
Open the PICTURE MENU and try to adjust brightness and contrast.
Good luck
Kolbrun
goo

Mar 18, 2012 | Zenith Z50P3 50 in. Plasma TV

1 Answer

After warm-up screen flashes and loses color but comes back on and off intermittidly. This is a 50" Zenith Plasma tv. thanks.


Sounds as if a cable connection is bad. Check the cables first. If cable are good, change inputs, if cables are bad replace cables. If it's component, make sure that red, blue or green didn't come loose on both sides...the tv and the source. If you still have problems, check for red video noise on the screen itself, preferably when it's on but with on input (black) If you notice this, your plasma is failing.

Mar 23, 2011 | Zenith Z50P3 50 in. Plasma TV

1 Answer

I have a z50p3 I tried to hook a samsung 1600


Sorry, man I have the same problem, with the same tv and player. Did you ever get a solution? LG Service Tech came out and his LG bluray player worked, whereas my Samsung didn't hooked to the TV. (It would spordically work going thru my HK254 AVR.)

He said either 1) the Samsung player was defaulting to a format that the Zenith being 3 years old could not decode (eg. 1080P) or that I might need to change inputs several times to get it to sync up or 3) by an LG Bluray player.

He said the Zenith was old and that newer sets are built with circuitry to help navigate the handshake easier. He couldn't find any service bulletins on it, and the one I got from LG he said didn't exist.

Feb 28, 2010 | Zenith Z50P3 50 in. Plasma TV

Not finding what you are looking for?
Zenith Z50P3 50 in. Plasma TV Logo

398 people viewed this question

Ask a Question

Usually answered in minutes!

Top Zenith Flat Panel Televisions Experts

The Knight
The Knight

Level 3 Expert

68352 Answers

Jaime Hernandez

Level 3 Expert

2267 Answers

Dave Naylor
Dave Naylor

Level 3 Expert

834 Answers

Are you a Zenith Flat Panel Television Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...