Question about Toto MS853113S#11 UltraMax Round Toilet, Colonial White

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Water continues to pour into the overflow tube at end of cycle

Toilet is only six months old, the house has a well and lots of debris flow into the tank, though the flapper does not seem to leak.

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I am also on a well and had what sounds like the same problem, so I contacted Toto tech support at techsupport@totousa.com.  They responded within 24 hours with information which enabled me to successfully resolve the problem.  
Basically, they provided a set of diagrams and instructions which enabled me to take apart the flush valve, clean it, and reassemble it.  It took less than 15 minutes, and cleared up the problem immediately.
By-the-way, those instructions also mention an annual cleaning of the flush valves, which might well prevent future problems.  A filter to remove debris from the water supply is probably a good idea, too.

Posted on Mar 28, 2009

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HAVE YOU CHECKED THE FLOAT OR ABJUSTED IT ? ALSO WITH A WELL YOU MIGHT WANT TO THINK ABOUT PUTTING IN A IN-LINE FILTER ON YOUR WATER COMEING IN FROM YOUR WELL TO SAVE WEAR AND TEAR ON YOUR APPLIENCES AND YOUR WATER SOFTNER

Posted on Mar 09, 2009

  • JEFFrey BAKER
    JEFFrey BAKER Mar 09, 2009

    HAVE YOU CHECKED THE FLOAT OR ABJUSTED IT ? ALSO WITH A WELL YOU MIGHT WANT TO THINK ABOUT PUTTING IN A IN-LINE FILTER ON YOUR WATER COMEING IN FROM YOUR WELL TO SAVE WEAR AND TEAR ON YOUR APPLIENCES AND YOUR WATER SOFTNER

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Posted on Jan 02, 2017

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The water in the tank continues to leak out and the tank has to continue to refill. I have replaced the flapper, I have taken the tank off the toilet and check gasket alignment. The tank does not leak...


There are only a coulple of places that the toilet could leak or, overflow and give you this problem. When you replaced the flapper valve, did it have an extra piece of rugger on it? Universal flappers have a round piece on them that are designed to fit over the overflow tube. If you flapper had this piece and you don't have need for it, you need to cut that out, if the flapper "hooks" to the overflow assembly. Leaving that piec on can contort the shape of the flapper and make it so it won't seal. If you are noticing constant movement(slight swirl) in the bowl, make sure the back tank is not constantly overflowing into overflow tube. If this is the case, your water level is too high. You will either need to adjust the water level and/or replace the fill valve. If you can hear the toilet running or leaking, push down on the flapper, if it stops, you have a problem with the flapper and/or the chain adjustment. When you install the flapper, you have ton make sure the chain is long enough to let the flapper fall and seal but, not so long that it can tangle or get between the the flapper and it's seal below it.

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I have a new Kohler Toilet that has a different flushing system from other Toilets. It's about 1 year old now and I'm noticing a Drip noise on the 1st floor under this Toilet. It looks to me like the water...


Basically, if water is flowing out of the overflow tube, then water must be coming in...I would suggest that you check the intake valve, it is probably not shutting off completely when the float comes up to the prescribed level,and continues to leak some water into the tank. That is what the overflow tube is there for.

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1 Answer

Have the Toto Ultramax II toilet and it was installed 3 months ago. Have an issue where the GMAX fill valve is not functioning properly. The water keeps running because it always go over the fill line....


An installation guide for your toilet can be found here:

http://admin.totousa.com/Product%20Downloads/0GU013Z,%20ONE%20PIECE%20TOILETS,%20V.08.pdf

See the top of page 5 for guidance on setting the water level. Make sure you are turning the screw the correct direction (clock-wise) to reduce the fill level.

Is the refill tube properly connected? Should be connected to fill valve nipple and the other end clipped to direct flow to the inside of the overflow pipe.

Is water flow only through the overflow tube or is there leakage from the flush valve? Being only 3-months old you should not be having problems due to breakdown of rubber seals; however, check to make sure the toilet flapper is properly sealing against the flush valve.

If none of this helps with your problem you made need to replace the fill valve. On page 10 of your guide is a parts list; you can identify your part numbers and shop on-line for an idea of replacement costs:
https://www.totostore.us.com/e2wShoppingCatalog.aspx?parentId=3100066448&parentLink=2100000107:3100066448

Jan 19, 2011 | Toto MS853113S#11 UltraMax Round Toilet,...

1 Answer

The water will not refill! The inner plastic part doesn't work and it's only one year old! I must pour a bucket of water into the bowl to flush waste.


Does this tank have the plastic bucket around the flapper inside the tank. If so this is a water saver toilet. A few tricks to increase the water. I have had to remove the bucket by cutting it maybe half into to increase the gpm.
This will increase it to more than 1.6 gpm's. It can be cut down just be careful in doing it if this is the problem.

Next make surethe fill valve has line running and attached to overflow tube. This will fill the bowl with the needed water for it and the tank.
Next make sure the water is set to the mark either on the tank or the overflow tube. If no mark to within 5/8" to top of overflow tube .

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1 Answer

How to fix fill water shooting up and over when flushing?


I don't exactly know what you mean so i will cover all the basics. The fill valve sends fills water in 2 locations. 1) the fill valve fills at the low end (from the bottom to the top) of the tank. This is the flush water level. It needs to be stopped by a float switch before the water overflows into the over flow tube.
2) the fill valve fills water via a small tube at the top of it which this tube NEEDS to be pointed into the overflow tube with a high arch. THIS water is filling your toilet bowl section to proper flushing height. If your water in your bowl does not reach proper height and someone removes this tube to aim it into the tank where the other water is stored, THEN you may have the problems you described and you will need to do several flushes to remove waste.
SO to reiterate 1) make sure your float cuts off and stops the filling cycle before the water flows into the over flow tube. This is done from 1 or 2 adjustment screws. and 2) make sure the small black tube is aimed down into the over flow tube with a good arch. The arch prevents back siphon.

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1 Answer

THE WATER KEEPS FILLING PAST THE OVERFLOW.


Replace fill valve. Fluidmaster works quite well and is very adjustable.

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When furnace cycles on the humidifier overflow spout has a tremendous flow of water that pours all over basement floor. Is there a valve problem ? I can connect a drain tube from this overflow spout to the...


If the water stops when the heater is not running then the humidifier is working fine. I know it seems like alot of water but that's how it's designed.

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1 Answer

The toilet is only 2 months' old. The water keeps


Remove the top of the water tank.
check to be sure that the flush cover (about in the center of the tank) can close all the way. It seats into a 2 inch hole - and must seat all the way around. If it fails to seat, then the fill valve (on the left side of the tank) will continously let water into the tank.

As a starter experiment, you may try just turning whe water off at the wall shut off. Then inspect the tank to confirm that it is losing water.
If confirmed, then the above solution is correct.
If it is not losing water, then the fill valve is faulty and will need to be replaced (it is allowing water to over flow into the "OverFlow" tube.....

I recommend that you keep the water turned off at the wall until the toilet is needed - and the problem is repaired.

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