Question about Canon PIXMA MP620 All-In-One InkJet Printer
Hello, I have no idea what this error code means and can't find any detils anywhere. I have reinstalled, updated drivers, checked connections/ink/paper and everything I can think of.
Does anyone know where I can find a list of error codes, am getting no joy with user manuals/google etc.
Thanks in advance, Jon.
I got the same code on my ip3600, and stumbled across a quick fix which may work for yours.
1. Turn power off
2. Open cover as if you're going to change a cartridge
3. Turn power on
4. When printhead is in position to change cartridge, close the cover
That's all I did, and it seemed to work.
Posted on Feb 11, 2010
I figured it out. It has nothing to do with the above solutions (no offense). I came to this site and performed their suggestions with no luck. "A" for effort though. The problem is related to the scanner/ copier. When you use the scan or copy option, when you're done you have to turn off and on the printer and open and close the scanner lid. Then open the printer up and physically with your hands reset the print head (this means monkey with it until the red lights come back on and it's not all the way to the right in the printer). If you need to consult your manual, you will find more help under: "Troubleshooting, Print Head Holder Does Not Move to the Position for Replacing". This is verbatum from the manual. Did the trick.
Posted on Aug 03, 2010
Try to reset the printer --
Reset the network settings only if one of the following conditions applies to your situation:
The printer is being moved to a new network, or new network segment, that uses new network settings and hardware (access points, wireless routers).
The original printer port has stopped communicating and you would like to try reconfiguring the printer completely using the installation software.
You recently reformatted your computer's hard drive and reinstalled your operating system.
You are switching to an Ad hoc environment with different security settings.
Resetting network settings
- 4-Way directional button
- Select button
WARNING! This procedure clears all network settings and returns them to the original factory default values. In order to have a record of any user-defined settings, it is recommended that you print the network setup page before starting the procedure. Click here for instructions on printing this page.
Step Action 1 Press until Setup is highlighted. 2 Press . 3 Press until Network Setup is highlighted. 4 Reset Network Adapter defaults should be highlighted. 5 Press . 6 Yes will be highlighted. A confirmation/warning message that 'All Wireless Network Settings' will be reset is now displayed. 7 Press if you require a reset of the network card. 8 Clearing Wireless Settings will be displayed, and the Wi-Fi indicator light will turn off (). 9 Please wait 1-2 minutes while the network adapter resets and reinitializes. You will know that the card has finished reinitializing when you see a solid orange indicator light ( ).
NOTE: You will not be able to access network-related menus while the network card reinitializes.
Alternative reset procedure
Step Action 1 Press until Maintenance is highlighted. 2 Press . 3 Press until Reset Defaults is highlighted. 4 Press . 5 Reset all Menu Default settings to factory settings? will be displayed on the LCD, with the word Yes highlighted. 6 Press . 7 Also reset all Network Settings to factory defaults will be displayed on the LCD. 8 Press to highlight Yes. 9 Press . The message All Menu and Network Settings have been reset to factory settings will briefly display on the LCD.
If continuing... Then... to set up the printer in an Infrastructure network environment (i.e. with access points and routers)
NOTE: This is the recommended procedure if you are connected to the Internet. click here. to reconfigure the printer using the Wireless Setup Utility or Lexmark Wireless Setup Assistant.
NOTE: Recommended if the software remains installed on the computer. click here. to set up the printer in an Ad hoc network environment (i.e. wireless-equipped PC directly to printer)
Posted on Mar 09, 2009
Hey, solved it! I have had this problem before and it sux but unlike last time where we had to throw the printer away this time was fixable. I took the paper out of the top tray and put it all in the bottom tray. Then when it was opened I was pushing the cartridge back and forth back like 50 times to lubricate the rail. This seemed to work, unless it was the 9 or 10 restarts i did. (Mine had no lights on the ink cartridges and the printer wouldn't align to the middle)
Posted on Aug 02, 2010
For my Canon MG6100, I was getting the 6C10 error and the printer would not progress beyond startup. All of the other solutions for related Canon printers did not work, but I did learn that this error is sometimes related to the ink and the print head.
So I took the ink out, and while the power was off removed the print head and cleaned it (GENTLY!!!!) with a Q-tip, being extremely carefull not to touch the print nozels.
When I replaced the print head and then the ink, the printer worked just fine after I powered it on. Hope this lasts, and helps others that have this problem with the newer MG printers.
Whether it was the cleaning, or mearly removing and replacing the print head that solved the problem, I'll never know. But the printer is now "fixed", so I don't really care anymore.
Posted on May 10, 2011
I had this same problem, too. Tried to fix it for about three months and just had to do what "dmbeal" suggested. This would work for a temporary period of time, then back to Error 6C10 again.
I finally found a suggestion by "pineworks" that has solved it completely. Following is the link: http://www.fixya.com/support/t4097826-aborber_full_error_message
Thanks "pineworks"! This problem was driving me crazy.
Posted on Apr 14, 2010
a 6ya expert can help you resolve that issue over the phone in a minute or two.
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click here to download the app (for users in the US for now) and get all the help you need.
Posted on Jan 02, 2017
Tips for a great answer:
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It is my pleasure to guide you.
I have done some extensive research on your 'error 6C10'.
I have looked at the following:
PIXMA MP500 Printer
Canon Pixma MP500 Service Manual
2-2. Service Call Errors (by Cyclic Blinking in Orange (Alarm LED) and Green (ON/OFF button), or Alarm LED Lit in Orange)
Cycles of blinking in orange (Alarm LED) and green (ON/OFF button) 16 times
Error [Error code] Valve sensor error [6C00]
Conditions An error occurred in the valve sensor during cleaning.
Solution(Replacement of listed parts, which are likely to be faulty) - Logic board ***'y (QM2-3078)
I realize that the '6C00' error is not exactly your but the manual does not have the 6C10. You can download that at the above link.
I also look at the http://www.retrevo.com/support/Canon-MP500-Multifunction-Printers-manual/id/259bh640/t/2/ Canon Pixma MP500 Users Guide Manual. There are several codes but not the 6C10. You can download this above as well.
Good luck and please post back that you are successful, giving thumbs up, or if I can be more helpful.
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