Question about Sony Cybershot DSC-H3 Digital Camera

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Sony cybershot takes black pics

Hi
i have a sony cybershot and it's taking black pictures,. the lens opens and the screen is working perfectly, but when i snap for a pic, i get a black result. any ideas?

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  • Master
  • 1,223 Answers

It seems like CCD failure to me bcoz if everything is working and u get black pics it sounds like this , pls go for warranty claim if u have one otherwise contact support centre in ur area they will replace the CCD for a charge , i am not sure abt the price pls rate me even i was unable to solve ur problem remotely bcoz it is a hardware failure which nobody can help
but i am pretty sure about it
regards

Posted on Mar 09, 2009

  • 1 more comment 
  • Shoaib Rais
    Shoaib Rais Mar 09, 2009

    they might do it free of charge pls ask them even if u r out of warranty bcoz sometimes they have these series on service advisory list pls check it first b4 accepting any charges

  • Shoaib Rais
    Shoaib Rais Mar 09, 2009

    could u pls try to initialize first i mean factory default settings have u tried the procedure to factory reset the camera

    following is the link for service and support

    http://eservice.sony.com/webrma/web/vali...


  • Shoaib Rais
    Shoaib Rais Mar 09, 2009

    ok try this pls take out the mem stick b4 going fwd



    factory reset the camera



    Home Screen>Settings>Main Settings1>Initialize press OK on
    Control Button and then OK select Initialize All Settings press OK



    then pls turn off the camera and take out the battery then move power switch of camera to ON position for 1 minute



    after 1 minute move power switch to OFF position and then put the battery back and see everrything is OK



    pls let me know with the results



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