Question about Gateway 838GM (RB838GM) PC Desktop

3 Answers

Computer is hung up in a loop and can't restart.

My computer has Windows XP installed and something happened while I was gone. It is like it is hung up in a loop and can't get out. When I cut it off and cut it back on it acts like it is restarting but then it stops, goes blank and then carries me to the start up in safe mode window. I have tried all the choices but it does the same. Can you help?

Posted by on

  • babyhogg Mar 12, 2009

    It had lost Windows. I had to carry it and get it reinstalled because it would not accept my restore disk. I could never get it past the safe mode restart window. It would always come back to that. Thanks for trying.

  • Anonymous Apr 11, 2009

    My computer starts up to the safemode menu. Ive Tried all the options there such as the "start with last known good configuration but it still wouldnt work. It just keeps bringing me back to the same black page. I Managed to change the order of the startup so i could use my recovery disc but i lost my recovery disc so i dont know what to do anymore..

×

3 Answers

  • Level 1:

    An expert who has achieved level 1.

  • Contributor
  • 1 Answer

How to fix hung up my compuetr,i try to format,have a masage,code-error setup,help me,what to change memory or hardisk,

Posted on Sep 23, 2009

  • Level 2:

    An expert who has achieved level 2 by getting 100 points

    MVP:

    An expert that got 5 achievements.

    Governor:

    An expert whose answer got voted for 20 times.

    Scholar:

    An expert who has written 20 answers of more than 400 characters.

  • Expert
  • 142 Answers

Start the computer using the last known good configuration I copied this from WinXP Help and Support you should be able to restore your system. If this don't help you will have to run windows setup and repair or install. mysleuth



To start the computer using the last known good configuration

  1. Print these instructions before continuing. They will not be available after you shut down your computer in step 2.
  2. Click Start, click Shut Down, and then, in the drop-down list, click Shut down.
  3. In the Shut Down Windows dialog box, click Restart, and then click OK.
  4. When you see the message Please select the operating system to start, press F8.
  5. Use the arrow keys to highlight Last Known Good Configuration, and then press ENTER.
  6. If you have a dual-boot or multiple-boot system, choose the installation that you need to access using the arrow keys, and then press ENTER.
Computer is hung up in a loop and can't restart. - note.gif Notes
  • Choosing Last Known Good Configuration provides a way to recover from problems such as a newly added driver that may be incorrect for your hardware. It does not solve problems caused by corrupted or missing drivers or files.
  • When you choose Last Known Good Configuration, only the information in registry key HKLM\System\CurrentControlSet is restored. Any changes you have made in other registry keys remain.
  • NUM LOCK must be off before the arrow keys on the numeric keypad will function

Posted on Mar 09, 2009

  • Level 3:

    An expert who has achieved level 3 by getting 1000 points

    All-Star:

    An expert that got 10 achievements.

    MVP:

    An expert that got 5 achievements.

    President:

    An expert whose answer got voted for 500 times.

  • Master
  • 1,223 Answers

No problem just repair ur OS some files are corrupted u can repair thru disk if u dont have backup disk then try this pls to restore

Gate way: Press F11 when the screen displays "Press F11 for system recovery".

try to restore the os files

pls rate me FIXYA if i have fixed ur problem

Posted on Mar 09, 2009

  • Shoaib Rais
    Shoaib Rais May 28, 2009

    KINDLY ENCOURAGE US TO HELP OTHERS !



    I was trying to help and it is Free as u know i am not getting any
    financial gain from helping u, the only thing i need is good rating, so
    kindly update ur rating for the solution and more questions are welcome




    Regards



    Zohail



×

1 Suggested Answer

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi,
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
goodluck!

Posted on Jan 02, 2017

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

Every time when computer restarts,i get new and fresh desk top, how can solve it ?


How do you shut down? With the windows start menu shut down process? Or push the on/off button on the computer? Take a look at this: http://www.winhelponline.com/blog/fix-desktop-icons-layout-not-saved-restart/

Jan 01, 2013 | Computers & Internet

Tip

How to restart or shutdown a computer through a remote desktop connection


When you are connected to another computer by remote desktop, did you ever notice that the shutdown and restart options are not there. The computer that you remote desktop to must already be on. But if you regularly use remote desktop, at some stage you will want to restart the remote computer from where you are. For example you might install a program and you need to restart the computer to finish the installation. If this doesn't happen automatically then you can follow the steps below.

How to Reboot or Shutdown a Machine from Remote Desktop Connection using Windows XP?
  1. Open the run box by pressing the WINKEY and the letter R on the keyboard.
  2. Type the following command into the run box: shutdown -r -f
  3. Press Ok.
  4. This will restart the remote computer.
If you would like to shutdown the Windows Xp remote computer you can type: shutdown -f
When you are typing these commands in you must type it exactly right. If you miss a space or a dash it will not work.

Restart a remote computer using Windows Vista or Windows Seven.
On these newer operating systems the run box is almost obsolete. You only have to open the start menu and type these commands into the search bar at the bottom. This area acts as a run box and you can type commands into this.

on Jan 29, 2010 | Computers & Internet

1 Answer

I can't start windows vista


If your computer is stuck in a loop whereWindows fails, attempts to restart, and then fails again repeatedly, restart your computer in safe mode and select the Disable automatic restart on system failure checkbox. If no other options have solved the problem, and you are sure that your computer's hardware is functioning normally, you might need to reinstall Windows. A custom (clean) installation of Windows will permanently delete all of the files on your computer and reinstall Windows, so only use this option if all other recovery options have been unsuccessful. After the installation, you will need to reinstall your programs and restore your files from backup copies.

Aug 21, 2011 | eMachines T5274 Desktop PC

2 Answers

How do i reformat my desktop windows xp?i want to reformat my desktop because there is something wrong...


I would suggest your boot into the Windows XP install CD and first delete your Windows partition (most likely C:) and then proceed to install in the unpartitioned space. This will wipe out your previous installation and allow you to install a fresh Windows XP.
Source: http://www.microsoft.com/windowsxp/using/setup/winxp/install.mspx

Mar 03, 2011 | Intel Computers & Internet

1 Answer

An xp pro sp3 computer got infected with XP Security Firewall Alert. Using Malware Bytes, Spybot Search and Destroy and some other products I was able to get rid of the virus but now have an endless boot...


Looks Like the NTDetect.com is corrupted

1. Boot the windows XP in Recovery Console Mode
2. copy ntdetect.com from the i386 folder and paste it from the root directory
3. type exit and restart the computer it should push through

Nov 16, 2010 | Computers & Internet

1 Answer

Computer wont bootup windows xp error loading operating system drive 1 not found please help me


1.Restart your computer. Immediately after the screen goes blank for the first time, press the F8 key repeatedly. The Windows Advanced Options menu appears. If the menu does not appear, restart your computer and try again. Use the cursor keys on your keyboard (your mouse will not work) to select Last Known Good Configuration, and then press ENTER. Windows XP attempts to start.

.
If you recently installed new hardware, shut down your computer and disconnect the hardware. Then, restart Windows XP and troubleshoot your hardware to get it working properly.
3.
Restart your computer and press F8 again. This time, choose Safe Mode and press ENTER. Windows XP attempts to start in Safe Mode, which does not automatically start programs and hardware, and displays very primitive graphics. If Windows XP starts successfully in Safe Mode, you can remove any programs or updates you have recently installed. Then, restart your computer normally.

Performing a repair installation of Windows XP can fix many serious startup problems. While you should not lose any of your important documents, you might lose settings, and you will need to reinstall many updates.
Before performing a repair installation of Windows XP, you should have both your Windows XP CD and your product key available.
To perform a repair installation of Windows XP
1.
Insert your Windows XP CD into your computer.
2.
Restart your computer. If prompted, press a key to start from the CD-ROM.
When the Welcome to Setup page appears, press ENTER on your keyboard.
On the Windows XP Licensing Agreement page, read the licensing agreement. Press the PAGE DOWN key to scroll to the bottom of the agreement. Then, press F8.
When prompted, press R to have Windows XP attempt to repair Windows by reinstalling important Windows components.
The repair and reinstallation process might take more than an hour. Eventually, Setup prompts you to answer questions just as if you were installing Windows XP for the first time. For detailed instructions, read Install Windows XP.

Oct 26, 2010 | Computers & Internet

1 Answer

Computer begins to start up and then turns off after windows xp is displayed. Reformatted drive installed windows 2000, same thing happens


Hi,

The issue that you experience might be problem of your power supply please change the location or check the power supply of computer. If you shut down your Windows XP-based computer, your computer may restart instead of shutting down. The computer may also restart unexpectedly while you are using the computer to perform certain tasks. An error message may appear on a blue screen when the computer restarts.

For more information, please click the link below;
http://support.microsoft.com/kb/320299

Moreover, check the motherboard, CMOS battery or SMPS, as that might be one of the reason. Any of such device not functioning properly may cause computer restarts automatically.

Regards,

Anirban Mazumdar
Computer & Accessories Category Expert

May 30, 2010 | E-Machines eMachines Desktop PC

6 Answers

Windows XP Hiatus


When that happens you need to use a Windows install disk to reinstall the system.

do you have a Windows setup disk at hand?

Mar 05, 2009 | Computers & Internet

1 Answer

Hello, I have an Acer Aspire AST690 UD214A computer that has been rebuilt. I purchased it from computer geeks in California, and it just arrived this afternoon, (I live in NY state.) Upon powering up the...


Hi.
I think you should call the vendor and tell it about the problem and try to negotiate, because the following reasons:
1- Maybe the install process wasn't successful, you will never know.
2- The hard drive may be defective, and whatever data wrote in a damaged sector of it is now lost.
But it could got damaged during the trip or delivery.
3- Unknow reason( this happen often with Windows).

In any case, its likely you will have to reinstall Windows, (because its obvious that windows is corrupted) and hope the hard drive is ok.
One thing to keep in mind is that maybe the hardware is not Vista compatible( check that in your pc specs), before attempting to install windows vista.

i'm sorry i can't help you as i wish.
Good luck.


Jul 12, 2008 | Computers & Internet

4 Answers

Compaq Deskpro EN contant restarting when attempting to load XP


Last time this happened to me, I had to reformat and reinstall windows. I tried all those modes, and I even tried the windows repair. None of that worked, I just did a complete new install. All of the data will be lost, if you do this.

My advice, if you need some of the data on that hard drive, you need to hook the drive up to another computer and backup what you need.

Or buy another hard drive, install windows on the new drive. Now slave the old and backup the data.

Nov 11, 2007 | Compaq Deskpro EN PC Desktop

Not finding what you are looking for?
Computers & Internet Logo

371 people viewed this question

Ask a Question

Usually answered in minutes!

Top Gateway Computers & Internet Experts

Brian Sullivan
Brian Sullivan

Level 3 Expert

27725 Answers

Les Dickinson
Les Dickinson

Level 3 Expert

18334 Answers

Prashant M
Prashant M

Level 3 Expert

2259 Answers

Are you a Gateway Computer and Internet Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...