Question about Acer Aspire 5610-4648 Notebook

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0XC00000E9 TRYING TO REINSTALL WINDOWS FROM ACER RESTORE DISKS, \WINDOWS\SYSTEM32\ntkrnlpa.exe 0xc00000e9 WINDOWS FAILED TO LOAD BECAUSE THE KERNEL IS MISSING, OR CORRUPT HOW CAN I REPAIR THIS, THANK YOU

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  • donaldhantzs Mar 09, 2009

    IANWRKK,

    I USED MY ROOMMATES COPY OF VISTA TO TRY TO REPAIR COMPUTER, TELLS ME IT CAN NOT REPAIR AUTOMATICALLY, I HAVE RESET MY BIOS, WIPED MY HARD DRIVE, CHANGED MY HARD, AND NONE OF THIS SEEMS TO WORK. MY RESTORE DISKS LOAD ALL INFORMATION, BUT WHEN THE COMPUTER RESTARTS I GET THE ERROR. ANY MORE IDEAS? PLEASE HELP, THANK YOU

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Try cleaning your Cd.
Failing that you could borrow an operating system disk to get windows up and running and then get all the drivers etc from your restore disks

Posted on Mar 09, 2009

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\windows\system32\kdcom.dll Missing or corrupt Kernel debugger


Try tapping F8 at bootup to enter safe mode, read your manual to see if you have a recovery partition on your HDD. You didn't post the model so I have no clue.

If you can enter safe mode you need to try system restore, not last good know configuration.

If you see last know config on your screen, then you should also see safe mode.

So you need to run in safe mode, and run system restore, or run the recovery mode if you have a recovery partition on the HDD.

If none of these work, then you only have three options, go to Avira.com, download the rescue disk, burn it to a CD and run it in DOS, this is before windows boots. Now if malware corrupted the DLL, Avira will kill it, but there is a chance it can't clean it and will destroy the files,DLL, and windows won't boot. So now you have to do below.

The other option is you need to download windows, what ever version you have, if you have win 7 home 32bit, then you have to download it, and burn it to a DVD. Then try a repair, if a repair does not work then you need to reinstall windows, and then install all the drivers like, (chipset, video, sound, lan, wifi)

This option, you can contact Acer and see if they have a recovery disk for you.

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Do a system restore to a time before any thing went wrong. Otherwise here is a step by step way ti fix it all up. at the link below. http://support.microsoft.com/kb/307545

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First, try doing Alt-F10 at bootup. It's supposed to load erecovery management. This is where the recovery software is located. If you can execute it, you will be able to restore windows and still create another recovery set.

Now, if you have tried to boot into Safe Mode with Command prompt and this doesn't work, then you will have to contact Acer and order the discs. It'll cost about 50 dollars to order a recovery set from Acer.

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Roll back your windows to when it was working.

XP will go back months, Vista only about 5 weeks.

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As for your errors you will need to reinstall windows if you cannot repair the already installed partition.

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