Question about Logitech Wireless Optical Mouse 930616-0403

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What is the difference between mouse connected to mouse port and mouse connected to usb port ?

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Nothing other than the port that they plug into. New mice will typically use USB ports and older mice typically use a PS/2 port. Careful buying a new PC or Mouse, make sure that your computer has the port that is needed for the Mouse to plug into.

Please rate, thanks.

Posted on Mar 09, 2009

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I bout retractable travel mouse and doesn't seem to work on my labtop


It may have a manufacturing defect. Have you tried it on another computer? If it works on another computer, see whether it works when connected to a different USB port on the laptop. If it does, then you may have a bad or damaged USB port on the laptop. If it works on another computer but still does not work on the laptop when connected through an alternate port, then see whether some other device will work when attached to the laptop's USB port. If neither the mouse nor the other device work when connected to a USB port, then you have a problem with the USB controller. If an alternate device does work when connected to the USB ports of the laptop, and if the mouse works when connected to another computer but does not work when connected to the laptop, then you have a software problem, and probably need to change the mouse driver in a control panel or setting in the operating system of your laptop.

Oct 27, 2013 | Maxell Optical Travel Mouse With...

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Plz help me i want connect wire less keybroad and mouse thnksvjtawale2gmail.com


There are 4 possible ways in my awareness...
Method 1: Resynchronize your device with the receiver To resynchronize the mouse or the keyboard with the receiver, follow these steps. Note When you synchronize the mouse or the keyboard with the receiver, put the device near the receiver and put any other wireless keyboards and mouse at least 6 feet away.
  1. Press the button on the receiver, and then verify that the light on the receiver starts to blink.

    Note Some newer Microsoft devices are permanently bound to their receiver and cannot be reset. If your device does not have a button, skip to Method 2.
  2. If a dialog box appears on the screen in several seconds, follow the instructions that appear on the screen. Otherwise, go to the next step.
  3. Press and release the Connect Channel button on the bottom of the mouse or the keyboard.
  4. Check the green light on the receiver. A steady green light means the synchronization was successful. If the problem persists, try steps 1 through 4 again.
  5. For the Wireless Notebook mouse: This issue can occur if the micro-switch on the bottom of the mouse is not released. Use a pin or a pen to try to release the button if it is depressed.
The following example shows the buttons to push to synchronize a wireless hardware device:

Receiver Bottom of the mouse: The connect channel button Different kind of receiver Collapse this imageExpand this image 838398_receiver.jpg Collapse this imageExpand this image 838398_mouse_bottom.jpg Collapse this imageExpand this image 838398_portable_receiver.jpg Method 2: Try different portsTo determine whether the problem is related to the ports on the computer, use only the two cables that are included with the wireless desktop receiver, or the single cable that is included with a mouse. USB keyboard and USB mouseIf the USB cable is currently connected to a USB hub, disconnect the device from the hub, and then connect it to a USB port on the computer. If your device is already connected to a USB port on the computer, try to connect the device to a different USB port if one is available.

Note Only one USB connection to the computer is required, even if your device has two USB plugs. If the problem persists, disconnect other USB devices and connect only the USB plug from the receiver to a USB port on the computer. PS/2 devices Warning If you have to change a PS/2 connection, shut off the computer, make the changes, and then restart the computer. Do not plug a PS/2 device into the PS/2 port while the computer is running.If your devices are connected to PS/2 ports on the computer, verify that you have the following configurations:
  • Verify that the USB plug for your mouse is connected to the green USB-to-PS/2 adapter and that this adapter is plugged in the mouse PS/2 port on the computer. The mouse PS/2 port on the computer may also be green. If you are not sure which PS/2 port is the mouse PS/2 port, see the documentation that was included with the computer.
  • Verify that the USB plug for the keyboard is connected to the purple USB-to-PS/2 adapter and that this adapter is plugged in the keyboard PS/2 port on the computer. The keyboard PS/2 port on the computer may also be purple. If you are not sure which PS/2 port is the keyboard PS/2 port, see the documentation that was included with the computer.
If you have to change your configuration, shut down the computer, make the changes, and then restart the computer. If your mouse or keyboard has both USB and PS/2 connections, try using the other connection. PS/2 keyboard and USB mouseIf you are using a wireless mouse with a USB connector and a PS/2 keyboard, verify that the USB mouse is plugged in a USB port on the computer and that the purple keyboard PS/2 plug is connected to the purple PS/2 port on the computer. If you have to change the PS/2 connection, shut off the computer, make the changes, and then restart the computer. Method 3: Reinsert the batteries or install fresh batteriesBoth the wireless keyboard and the wireless mouse rely on AA alkaline batteries for power. Remove the batteries, and then insert them again. If the problem persists, install a fresh set of batteries in the device that you are having problems with. Method 4: Check for interferenceItems such as wireless routers, radios, cell phones, desktop fans, fluorescent lights, and large metal objects like computer cases and metal furniture may interfere with the signal of the keyboard. Try to keep such items away from the keyboard, and check the behavior of the keyboard.

Do not put the mouse or the receiver near any electrical devices, especially transmitters such as cordless or cellular telephones or other wireless mouse devices or receivers. A distance of at least 8 to 12 inches is recommended. Do not put the mouse or the receiver on metallic surfaces or objects, especially long metallic rails or cables. We recommend that you keep the mouse and the keyboard a minimum of 3 feet from metallic objects.

Nov 21, 2010 | Computers & Internet

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Doesn't work.....no laser light appears on the bottom of the mouse. Nothing happens when I hit the "connect" button.


It sounds like these is either a problem with the USB port on the motherboard or with the mouse itself.

Assuming that if a wireless mouse: the batteries are new, the device is actually turned on and the transmitter has been removed from the mouse and plugged into the the USB port and it still does not work, it should be tried on all the other USB ports of the computer. If none work, try on another computer.

This will help determine if the mouse or the computer is the problem. If the mouse does not work on other ports or on the other computer, a defective mouse is likely. If it does work in a different USB port of the original computer, the first USB port is suspect.

If it only works on a different computer, the problem my lie in the setup or BIOS page of the computer. Look for a setting for USB ports. Enable the ports if disabled, and try again. If still no luck, there is some other issue at the motherboard level. Unless fairly new and under warranty, it will probably not be worth trying to fix the problem, when a $20 USB expansion card could be purchased and installed to provide USB connectivity needed.

You could also try connecting a different USB device (if available) to test the USB port. A USB webcam, hard drive, mechanical mouse, etc. are all good choices to test the port. You should indicate or cover any ports that are found to be defective.

I hope this helped and good luck!

Nov 01, 2010 | Computers & Internet

1 Answer

KEYBOARD WON'T CONNECT TO PC USB PORT, TRIED 3 DIFFERENT KEYBOARDS. MOUSE CONNECTS FINE


Will the keyboard connect to the port you have the mouse in? The only thing I can think of is that there are bent pins in the USB port on the machine. If it has more than one USB port try another one. If all else fails you can always get a USB hub.

Oct 29, 2010 | Dell OPTIPLEX 745 PC Desktop

1 Answer

Chick and wheel works but mouse won't move pointer


  1. Try to connect the Mouse receiver to a different USB port. Then, check the behavior of the device.

    Also, try to connect the receiver to a USB port on the back of the computer. The ports that are located on the back of the computer typically have more power available. Note Bypass any port replicators, USB hubs, KVM switches, and so on. Connect the receiver directly to the port.
  2. Replace the batteries, and determine whether this resolves the issue. Make sure that you have inserted both the required batteries into the wireless pointing device and that they are positioned in the correct direction. After replacing the batteries, press the reset, or resync button on the mouse or on the receiver.
  3. If the issue continues to occur, test the mouse on a different computer in a different environment. If you can replicate the problem in a different environment, you may have a defective device.
  4. If the mouse buttons are recognized, and the pointer won't move, you may have a defective device. However, the best way to determine whether the device is defective or damaged is to try the device on a different computer.

Jul 12, 2010 | Logitech V550 Nano Mouse

1 Answer

My case logic optical mouse will not link up


Is this a wired or wireless mouse?

If this is a wired mouse, try connecting it into different USB port or different computer so that you would know if there's a problem with the USB ports or with the computer or with the mouse.

If this is wireless, try the following:

1. Replace the batteries of the mouse.
2. Make sure that the mouse is turned ON.
3. Try connecting the USB wireless adapter of the mouse into different USB ports.
4. Connect also the adapter into different computer.
5. Make sure that there's no interference between the adapter and the mouse such as wireless phones, cell phones and other wireless devices.

Wireless mouse, cordless phones and cellphones are all running at 2.4Ghz frequency, so if there's a wireless device that's running on the same wireless freq, then it would interfere with the mouse that would cause the mouse not to work.

If same problem occurs after checking everything, then contact the manufacturer of the mouse for RMA (repair).

Have a great day!


Sep 21, 2009 | Case Logic Computers & Internet

3 Answers

Spyder mouse won't work


I had a similar problem. I corrected by performing a manual connect as listed in the manual that came with the mouse.
Manual reconnect:
1. Plug in the receiver.
2. Turn on the mouse.
3. Press the button on the receiver.
4. Press the connect button on the mouse once within five seconds of pressing the button on the receiver.

This worked for me, and the mouse has worked fine since.

If this doesn't work. The manual suggested taking the batteries out of the mouse for 20 seconds and unplugging the receiver, then repeat the steps above.
If that doesn't work. reboot the computer and repeat the steps above.

Hope this helps.

Jul 21, 2009 | AVENUES The SPYDER SwissGear Wireless...

1 Answer

Mouse freezes


Is it wireless mouse or usb? or serial connector? if its usb mouse try to use different usb port and check the status, if its wirless it will be connection or battery problem, try to charge it, if its serial connecter try change the mouse . Or use the keyboard port for mouse and see the difference. if all this not work let me know so i can show you the windows steps in order to fix it.

Best regards

Mar 02, 2009 | E-Machines eMachines T3830 PC Desktop

1 Answer

MS wireless notebook optical mouse 4000


Normal 0 Try disconnecting the Mouse Receiver from the USB port and reinstall the CD software program. When the program asks you to connect the Mouse Receiver to the USB port, do so and it should work.
Hope this helps. Bud

Jan 20, 2009 | Computers & Internet

1 Answer

Wireless keyboard


wireless keyboards and in wireless mouse devices, use the following methods in the order that they appear in.

Method 1: Try different ports loadTOCNode(2, 'moreinformation'); Warning If you have to change a PS/2 connection, shut off the computer, make the changes, and then restart the computer. Do not plug a PS/2 device in the PS/2 port while the computer is running.

To determine whether the problem is related to the ports on the computer, use only the two cables that are included with the wireless desktop receiver, or the single cable that is included with a mouse.
USB keyboard and USB mouse loadTOCNode(3, 'moreinformation'); If the USB cable is currently connected to a USB hub, disconnect the device from the hub, and then connect it to a USB port on the computer. If your device is already connected to a USB port on the computer, try to connect the device to a different USB port if one is available.

Note Only one USB connection to the computer is required, even if your device has two USB plugs. If the problem persists, disconnect other USB devices and connect only the USB plug from the receiver to a USB port on the computer.
PS/2 devices loadTOCNode(3, 'moreinformation'); If your devices are connected to PS/2 ports on the computer, verify that you have the following configurations: • Verify that the USB plug for your mouse is connected to the green USB-to-PS/2 adapter and that this adapter is plugged in the mouse PS/2 port on the computer. The mouse PS/2 port on the computer may also be green. If you are not sure which PS/2 port is the mouse PS/2 port, see the documentation that came with the computer. • Verify that the USB plug for the keyboard is connected to the purple USB-to-PS/2 adapter and that this adapter is plugged in the keyboard PS/2 port on the computer. The keyboard PS/2 port on the computer may also be purple. If you are not sure which PS/2 port is the keyboard PS/2 port, see the documentation that came with the computer.If you have to change your configuration, shut off the computer, make the changes, and then restart the computer. If your mouse or keyboard has both USB and PS/2 connections, try using the other connection.
PS/2 keyboard and USB mouse loadTOCNode(3, 'moreinformation'); Verify that the USB mouse is plugged in a USB port on the computer and that the purple keyboard PS/2 plug is connected to the purple PS/2 port on the computer. If you have to change the PS/2 connection, shut off the computer, make the changes, and then restart the computer.

Method 2: Install fresh batteries loadTOCNode(2, 'moreinformation'); Both the wireless keyboard and the wireless mouse rely on AA alkaline batteries for power. If the problem persists, install a fresh set of batteries in the device that you are experiencing problems with.

Method 3: Resynchronize your device to the receiver loadTOCNode(2, 'moreinformation'); To resynchronize the mouse or keyboard to the receiver, follow these steps.

Note When you synchronize the mouse or the keyboard with the receiver, put the device near the receiver and put other wireless keyboards and mouse more than six feet away. 1. Press the button on the receiver, and then verify that the light on the receiver starts to blink. 2. If a dialog box appears on the screen in several seconds, follow the instructions that appear on the screen.

Otherwise, go to the next step. 3. Press and release the Connect Channel button on the bottom of your mouse or keyboard. 4. Check the green light on the receiver. A steady green light means the synchronization was successful. If the problem persists, try steps 1 through 4 again.

Clean the mouse lens loadTOCNode(2, 'moreinformation'); This problem may occur if you are using an optical or laser mouse and the lens on the mouse is dirty. To clean the lens of an optical or laser mouse, follow these steps: 1. Use a dry cloth to clean the bottom surface of the mouse. 2. Check to see whether the mouse functions correctly. 3. If you see dust on the bottom of the mouse, use a can of pressurized de-ionized air to blow away the dust on the lens. 4. Check to see whether the mouse functions correctly. 5. If the pressurized air canister is not available, blow dry air on the lenses by using your mouth one or two times. 6. Check to see whether the mouse functions correctly. 7. If these steps do not resolve the problem, use a cotton bud to clean the lens without scratching it.

Mar 02, 2008 | Sakar 62150 Keyboard

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