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I have a all in one printer x7170. the scanner does not work any more. everything else is fine. I do not wish to change it as I have quite a few ink cartridges left and they are quite expensive. Can you please help Paula

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Any flashin light?

We would appreciate if you can explain the poblem?

Not starting at all or not scanning/

Thanks.

Posted on Mar 09, 2009

  • taran_2005
    taran_2005 Mar 09, 2009

    We would love to help you, if you may explain the issue?

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Do you get any error message while tiring to scan or print

Posted on Mar 09, 2009

  • Legin Varghese
    Legin Varghese Mar 09, 2009

    reset the printer and reinstall the driver, that should be the 1st step you should try.. let me know the status..Kevin.

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1 Answer

The scanner no longer works on my X7170. It used to work just fine. Wondered if I had a setting change or something. It will copy no problem.


A quick fix for most communication errors can be achieved by resetting the printer and/or rebooting the PC. Disconnect the printer from your computer. Reboot your pc. Unplug and re-plug the printer into the power source to reset it. When the everything turns back on, reconnect the printer into the computer. Wait for your computer to fully recognize the usb connection. Try to scan again.
You can also try to update your printer driver. Just insert the installation disc into the pc hard drive and run the setup application.

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I have a Lexmark x7170. After installing ink cartridge printer says incorrect left cartridge.If you try to print you get unsupportive cartridge.We had just changed the cartridges and it printed fine till...


Some older print cartridges are not compatible even if your model is listed on label. I'm talking a few years difference. The printer knows this and that is what the error is telling you. Make sure you have the right number in the right slot.

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I have the same all-in-one printer and have just recently, the unit is a few years old, started having the same problem. I found that that if I make double sure the pages are evenly stacked and very carefully placed in the feeder tray, the problem is less common. It doesn't work everytime but ar least I get my faxes through on the first attempt 75% of the time.

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My printer did that a few months ago. I tried everything to get it printing black but in the end I had to take the ink cartridge back and return a new one. Some ink cartridges dry out when they are being shipped if not stored in proper conditions.

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Hi, I have a Lexmark X7170 Multi-function printer/copier/scanner and it is showing an error message "left cartridge incorrect". I have not charged the cartridges and I have tried to re-align it. Any ideas?


it means your left cartiridge got some problem, might be it got short and you have to replace that.

try this remove your left cartiridge and then try to print if it work then its clear that your aother cartiridge is gone and you need to change it.

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X7170. Scanner not working


scanner bulb might be burnt out, not hard to fix if you can get the part not worth paying someone to fix though. can buy 1 right now from consumer depot online for $19.00 plus $32.00 for shipping

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make sure glass is totally clean and pad is clean, also could be an issue with your scanner bulb

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This print defect can be caused by a foreign object or substance on the outside of the scanner assembly, usually located on the plastic cover that the paper passes over.

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