Question about Mitel Superset 4025 Corded Phone (mitsup4025)

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Plantronics headset connected to Mitel 4025 - won't work!!!!

I've just connected a Plantronics Headset with Handest Lifter to my Mitel 4025. Despite being connected as per the instructions - I can't get a dial tone when I press "call" on the headset. I'm sure I'm, being dense, but I can't find any reason why it won't work!!! I'm desperate for a solution as it needs to be working by this afternoon!!! Help!!!

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  • ynotphone
    ynotphone May 11, 2010

    There are settings on the base station, that you can play with to get this to work properly...



    Sorry, I cannot give you the proper settings ~ since I haven't installed one of those in awhile, but when I get to a site, I just play with the settings to get it to work....

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You need to have a headset button on the set, and you need a release button if you want to transfer calls to others.
Press the Blue SuperKey and press all the buttons (one at a time) to find a spare button or find one that you do not use or need. Press the * button to change the button (scroll thru the options to find headset).
Once you made the button in to a headset button, press button to turn on or off the headset. Once the button is lit up, this means that the headset is active, now try pressing the call with the receiver off hook.
This should do the trick... if not write back and I will attempt to help you more.
Good Luck!

Posted on Sep 30, 2009

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You need a headset key on the phone..

Posted on May 14, 2009

  • dumbyhead Jun 23, 2009

    Need to put phone in headset mode

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