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XP pro Unable to run Audio Video Setup windows live Messenger

Previous MSN messenger would not open Told had to update. Windows Live came up and in Tools Audio Video set up error message we are unable to run Audio Video set up.
Can you please help me?
Graham Norris

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  • 5 more comments 
  • Anonymous Mar 15, 2009

    same as above. will not allow me to set up audio or video.

  • Anonymous Mar 16, 2009

    same as above

  • Anonymous Mar 18, 2009

    same problem

  • Anonymous Mar 19, 2009

    same as above, on a notebook

  • Anonymous Mar 24, 2009

    Same wunna open

  • Anonymous Mar 25, 2009

    same problem

  • bazjea Mar 31, 2009

    Unable to run Audio Video Setup windows live Messenger"



    Get above message when trying to run setup

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2 Answers

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RUN ONCE AGAIN THE WINDOWS LIVE UPDATE IT WILL FIX YOUR PROBLEM

Posted on Apr 06, 2009

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  • 1 Answer

We are uneble to runaudio and video setup

Posted on Jan 15, 2010

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6ya6ya
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Posted on Jan 02, 2017

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2 Answers

My Microsoft LifeCam Wont detect on MSN!


Once you have your webcam working outside of MSN you can then proceed to configure it to the MSN software

Its good practice to disconnect / re-connect the camera to the USB port before you start. Sometimes the camera remains hooked up to a previous program and the MSN software cannot find it.

Connect webcam
Open MSN - Windows Live Messenger
Click ( > ) Open Menu > Tools > Audio & video set-up - run through Audio > Next - set your camera default - assess webcam quality and use the Webcam Settings to make any refinements > Finish

Aug 22, 2009 | Microsoft LifeCam VX-3000 Web Camera

Tip

Review of Windows Live Messenger 2011 and how to Record MSN Video Call easily.


Microsoft has released the latest version of Windows Live Essentials 2011 to everyone on a Windows based PC, which comes loaded with very useful and helpful everyday programs that make our lives a little easier and more entertaining. If you're not already aware from some of our previous previews, Windows Live Messenger 2011 contains a brand new ribbon interface that aims to bring Messenger in-line with other ribbon-based UI's such as Windows 7 Paint and Microsoft Office 2010. It is not supported or installable on Windows XP and only runs on Windows 7 and Windows Vista. It has gone through 15 changes and redesigns, protocol upgrades, rebranding, and many partnerships like Yahoo! Messenger and Facebook Chat. But if you're familiar with Windows Live Messenger, you'll notice all the old features are still available, from contact games, send and receive files, and many more. Many of the basic features have been slightly tweaked or improved, to suit consumers' needs better. And I will introduce an useful tool:<br /><a href="http://www.camersoft.com/msn-video-recorder.html">MSN Video Recorder</a> to show how to record your video call easily.<br /><b><i>Social Networks in Main UI</i></b><br />The obvious major change to the interface is that the main window area is no longer just your friends list. The friends list has been moved to the right hand side and the majority of the window is taken up by your social networking. Currently, you can integrate Facebook, MySpace and LinkedIn accounts into this main window.<br /><b><i>Add Facebook Chat</i></b><br />Facebook Chat is one of the new additions in Windows Live Messenger, with the ability to talk to friends on Facebook without having to use a browser. Instant messages received from your Facebook contacts use the standard Messenger window, so your chats almost look identical to your real Messenger contacts', but you only have the ability to send text and emoticons. All your chats, including Facebook are now all grouped together in tabs, a much easier way to keep your contacts organized without having multiple windows flashing.<br /><b><i>New Designed Contact Window</i></b><br />The contact window hasn't changed very much over the last few years, but this version gives file sharing a whole new meaning. Now when you paste links or send photos, Windows Live Messenger will open up a file sharing window, allowing you both to view the image within your contact window. And Windows Live Messenger automatically embeds YouTube videos in the conversation window when you post a YouTube link, as long as both people are running 2011.<br /><b><i>Updated Emoticons</i></b><br />Windows Live Messenger has gone with the old emoticons that started with Windows Messenger back when Windows XP was first launched. The updated emoticons all have new designs and improved graphics for more detail, and some even have updated animations. Windows Live Messenger allows you to add your own personal emoticons, including animated ones, to send to your friends.<br /><b><i>Expended Options</i></b><br />There hasn't been much added to the option panel over last year's release, but the layout has been slightly tweaked and options moved around. Some options have been expanded to better customize your Messenger, as well as clearer explanations, to better understand the options you are configuring. Unfortunately, custom names have since been removed, and now only display your first and last name, which is editable from Windows Live profile.<br /><b><i>Greatly Improved Video Call Window</i></b><br />The interface for video has been completely revamped in Windows Live Messenger 2011. You might recall in earlier versions of Messenger, video calls were displayed inside large chromes within the conversation window. Moreover, video is now edge-to-edge so that you can see more of your friend, with no distractions. But of course you can still access all the rich sharing options and quickly add photos, web videos, and links to your video call. Show your pictures and see how your chat partner reacts.<br /><b><i>The Way to Record Windows Live Messenger Video Call</i></b><br />Even though the video call of Windows Live Messenger has changed a lot, there is no recording function yet. It is a shame that so many users are eager to be able to record MSN video call and save on the PC to share with their friends and family whenever they want. Here is a recorder tool called Camersoft MSN Video Recorder helping every user easily to record video call. You can learn more and free trial from Camersoft Studio website<br /><a href="http://www.camersoft.com">http://www.camersoft.com</a><br />This MSN Video Recorder is professional recorder software for Windows Live Messenger. It could record MSN webcam during video call with your friends or family and save as AVI video files on your PC or laptop. This Windows Live Messenger video recorder is very easy to use, only a few mouse clicks are needed to complete MSN recording work. Even better, Camersoft MSN Video Recorder is integrated with an advanced Video Converter component, which could be used to convert your recorded videos to all popular formats, such as MP4, AVI, WMV, MOV, FLV, MP3, AAC, etc. And it supports many portable players and mobile devices like: iPod, iPhone, BlackBerry, Zune, iRiver, PSP, and so on. It must be very interesting and joyful that you can share the recorded videos with your friends and family.

on Mar 10, 2011 | Cycling

1 Answer

Intel CS110 not working on yahoo & msn


Normal 0 See section C. Windows Live Messenger in the info below to setup the Audio & Video.
Also send this to your family and friends so they have their computer setup properly.
Web Camera’s have to be setup on the program they are to be used with. Just installing the camera on your computer does not set it up to broadcast on messengers or Skype.
Each program has Options that have to be setup in order for the Audio and Video to function properly.

B. Yahoo Setup:
After downloading and installing Yahoo Messenger (http://www.soft32.com/download_30.html ) set it up as follows:
  1. Go to Messenger at the top left and click on it.
  2. Next go down to Preferences and click on it.
  3. Next Calling and Devices on the right and set the Microphone and Speakers to the computer Audio Card.
  4. Next go to the Test Audio section and (in blue writing) click on “Open the call setup assistant” and follow the instructions on the left window.
  1. Windows Live Messenger:
http://www.microsoft.com/downloads/details.aspx?familyid=d78f2ff1-79ea-4066-8ba0-ddbed94864fc&displaylang=en
  1. After you start Windows Live Messenger, expand the view by clicking on the square on top left next to the red X.
  2. Then on the Windows Live messenger window on the right side, click on “ “Show Menus.” And then click on “Show the Menu Bar”.
  3. Next go to the Menu Bar on right side, click on “ “Action.”
  4. Go to “TOOLS” and click “Audio and Video Setting” and follow the instructions.
NOTE: Your audio and video should work. Enjoy.
When done both the Audio and Video will function properly so you can chat and see family or friends you are connected to.
Hope this helps. Bud

Jun 08, 2009 | Computers & Internet

1 Answer

My dash wont show on msn when i start my cam. the effect i mean the icon isnt there


Normal 0 See section C. Windows Live Messenger in the info below to setup the Audio & Video.
Also send this to your family and friends so they have there computer setup properly.
Web Camera’s have to be setup on the program they are to be used with. Just installing the camera on your computer does not set it up to broadcast on messengers or Skype.
Each program has Options that have to be setup in order for the Audio and Video to function properly.
C. Windows Live Messenger:

  1. After you start Windows Live Messenger, expand the view by clicking on the square on top left next to the red X.
  2. Then on the Windows Live messenger window on the right side, click on “ “Show Menus.” And then click on “Show the Menu Bar”.
  3. Next go to the Menu Bar on right side, click on “ “Action.”
  4. Go to “TOOLS” and click “Audio and Video Setting” and follow the instructions.
NOTE: Your audio and video should work. Enjoy.

When done both the Audio and Video will function properly so you can chat and see family or friends you are connected to.
Hope this helps. Bud





Apr 19, 2009 | Microsoft LifeCam VX-1000 Webcam

2 Answers

Can't able to install windows live messenger 2009


Hello my name is Ibrahim Makki i can help you
you have to go to control panel -> add /remove programm -> search for msn/windows live/or other component for msn ->make uninstall ->wait for finish then you can reinstall msn 2009

Apr 08, 2009 | Microsoft Windows Live Messanger

1 Answer

Latest Windows live messenger won't let me use my webcam


Normal 0 See section C. Windows LiveMessenger in the info below to setup the Audio & Video.
Also send this to your familyand friends so they have there computer setup properly.
Web Camera’s have to besetup on the program they are to be used with. Just installing the camera on your computer does not set it up tobroadcast on messengers or Skype.

Each program has Options that have to be setup in order forthe Audio and Video to function properly.

A. Skype Setup:
After downloading and installing Skype (http://www.skype.com/intl/en-gb/download/skype/windows/beta/downloading/) set it up as follows:

  1. Go to Tools, then Options, and click on Audio Settings and set the Microphone and Speakers to the computer Audio Card.
  2. Then click on the Video Settings.
  3. The camera if Installed Properly will come up and show a video picture.
  4. Then, on the bottom of the page click on Save.

The camera and audio should function properly. Your friends and Family will now be able tosee and her to you.

C. Windows LiveMessenger:
Go to thissite http://download.live.com/?sku=messengerand download Windows Live Messenger.
  1. After you start Windows Live Messenger, expand the view by clicking on the square on top left next to the red X.
  2. Then on the Windows Live messenger window on the right side, click on “ “Show Menus.” And then click on “Show the Menu Bar”.
  3. Next go to the Menu Bar on right side, click on “ “Action.”
  4. Go to “TOOLS” and click “Audio and Video Setting” and follow the instructions.
NOTE: Your audio andvideo should work. Enjoy.

When done both the Audio and Video will function properly soyou can chat and see family or friends you are connected to.
Hopethis helps. Bud

Mar 12, 2009 | GE MiniCam Pro HO98756 Webcam

3 Answers

My msn messenger 9.0 signs out automatically by itself ..


=? try this
close MSN
than go to
start
control panel
add&remove programs
‘windows live essentials’(if using WLM 2009)
‘windows live messenger’(if using WLM 8.5)
click on 'remove'
and then on 'repair'
wait til the wizard finishes
sign in again


=?if it does not work uninstall from the control panel
Start
control panel
add&remove programs
'windows essentials' ( if using WLM 2009)
'windows live messenger(if you use a previous version)
remove

=?if it doesn't work
? You have to use this program created by microsoft to remove WLM 9.0 beta3/WLM 2009
Windows Installer CleanUp Utility 1.0
http://support.microsoft.com/kb/290301/e…
once started search in the programs list for "(All Users) Windows Live Messenger [14.0.5027.0908]"
mark it with a mouse click, then click on the 'remove' button'

=?Windows live Messenger 2009
http://download.live.com/?sku=messenger

?windows live messenger 8.5
http://www.microsoft.com/downloads/detai…

?PLUS live 4.80
http://www.msgpluslive.net/download/
(don't support the sponsor)

?NOTE: if you are trying to install WLM 8.5 and having problems, using Windows Installer CleanUp Utility search and remove "(all User) Windows Live Beta (all programs) [14.0.5025.904]"

=?if it doesn't work use "zapmessenger"
A regular issue faced is the dreaded “Another version of the product is already installed”, “Your computer has a newer version of MSN Messenger than the one you are trying to install”, ““Your computer has a newer version of Windows Live Messenger than the one you are trying to install”, “The feature you are trying to use is on a network resource that is unavailable” and similar messages.

http://messengergeek.spaces.live.com/blo…
http://www.softpedia.com/progDownload/Za…

Hope I helped MSN expert Dr Reed

Feb 22, 2009 | Microsoft Windows Live Messanger

3 Answers

Webcam not working with windows live messenger beta


You are Unable to Initiate a Video Call or Video Conversation in Windows Live Messenger after Upgrading to the Latest 2009 version (build 14.0.8050.1202)
Note: This information only applies for users who have the McAfee Site Advisor.

SYMPTOMS:

When trying to initiate a Video Call or Video Conversation in Windows Live Messenger 2009, one the following errors is encountered:

We couldn't start your camera device. Please check that your camera is not currently in use by another program, and then try again.
"Messenger is not available right now. Please try again later. (0x8ac70202)"
"Messenger is not available right now. Please try again later. (0x8ac70013)"

When trying to run the Audio Video Setup this error is encountered:

We are unable to run the Audio Video Setup

TROUBLESHOOTING STEPS:

This issue has been determined to be caused by a compatibility problem with Windows Live Messenger 2009 and the McAfee Site Advisor. McAfee is working on a patch to address this issue, but until it becomes available, you may try the posted workaround on their website at:
http://service.mcafee.com/faqdocument.aspx?id=TS100601


Solution found at:http://messenger-support.spaces.live.com/blog/cns!8B3F39C76A8B853F!14323.entry

Dec 31, 2008 | Acer Aspire 5610-4648 Notebook

1 Answer

Logitech QuickCam communication with MSN messenger


See C. Windows Live Messenger in the info below.

Normal 0 Web Camera’s have to be setup on the program they are to be used with. Just installing the camera on your computer does not set it up to broadcast on messengers or Skype.

Each program has Options that have to be setup in order for the Audio and Video to function properly.

A. Skype Setup:

After downloading and installing Skype set it up as follows:

  1. Go to TOOLS, then OPTIONS, and click on Audio Settings and set the Microphone and Speakers to the computer Audio Card.
  2. Then click on the Video Settings.
  3. The camera if installed properly will come up and show a picture.
  4. Then on the bottom of the page click on Save.

The camera and audio should function properly. Your friends and Family will now see and talk to you.

B. Yahoo Setup:

After downloading and installing Yahoo Messenger set it up as follows:

  1. Go to Messenger at the top left and click on it.
  2. Next go down to Preferences and click on it.
  3. Next Calling and Devices on the right and set the Microphone and Speakers to the computer Audio Card.
  4. Next go to the Test Audio section and (in blue writing) click on “Open the call setup assistant” and follow the instructions on the left window.

C. Windows Live Messenger:

  1. After you start Windows Live Messenger, expand the view by clicking on the square on top left next to the red X.
  2. Then on the Windows Live messenger window on the right side, click on “ “Show Menus.” And then click on “Show the Menu Bar”.
  3. Next go to the Menu Bar on right side, click on “ “Action.”
  4. Go to “TOOLS” and click “Audio and Video Setting” and follow the instructions.
NOTE: You audio and video shoud work. Enjoy.

When done both the Audio and Video will function properly so you can chat and see family or friends you are connected to.
Hope this helps. Bud

Jun 24, 2008 | Logitech QuickCam Communicate STX Personal...

1 Answer

Logitec web cam


You will be required to run an audio setup wizard through the messenger application in order for MSN or Windows Live Messenger to recognize sound using a microphone and produce sound through speakers, headphones, or headsets.
The information in this article will describe the correct procedure to setup audio and video within the MSN or Windows Live Messenger application to achieve proper audio functionality.
trnsp.gif Answer The information in this article applies to the following 3rd party software
MSN Messenger 6.x
MSN Messenger 7.x
Window Live Messenger 8.5


The information in this article applies the following platforms
Windows 98
Windows ME
Windows 2000
Windows XP
Windows Vista
Note: The information in this article is not product specific. For details regarding camera driver and operating system support please see article 3428

Step 1: Getting Started
Before we begin setting up the sound in MSN or Windows Live Messenger, ensure the following is complete:
  • Connect your camera and verify that it is working properly
  • If using headphones, verify that your device is connected and functioning
  • If using speakers, verify that they are functioning properly
  • If using a headset, verify that both the headphone and microphone are connected and working properly.


Step 2: Executing the audio and video setup procedure within the messenger application
This procedure will allow you to assign an audio input and audio output device, as well as assigning the video device of your choice to work with the messenger application. The following example uses Windows Live Messenger 8.5 however, the same procedure can be used for earlier versions of MSN Messenger 6.x and above. MSN Messenger users please skip directly to step 4 below.
Note to Windows Live Messenger users: There are multiple ways to execute the following steps depending on being signed in vs signed out of the messenger application, and which version of Windows Live Messenger is being used. To avoid confusion, please execute the following steps while signed out. We also recommend updating to the latest version of Windows Live Messenger.
1. Sign out of your account.
2. Launch the messenger application (make sure you are not signed in to your account).
3. Locate and click the "Help" drop down button towards the top right corner and select "Show the menu bar"
16480.gif 4. Now click the "Tools" option in the menu bar and select the “Audio and Video Setup” option.

16481.gif
5. Click “Next to begin the setup process.
3172_msnad02.jpg

6. In the “Speaker Setup” window, select the output device you would like to use with the messenger application. This step is specific to speakers or headphones. If your speakers or headphones are USB devices and connected to your computer, select the device by using the drop down menu provided. If your speakers or headphones are connected to your soundcard, the device listed will be the make or model of your soundcard device.
You can also set the desired volume level and click “Play Sound” for an audio sample. Click "Next" once you are comfortable with the your selected options.
3172_msnad03.jpg


7. In the “Microphone Setup” window, select your desired input device from the drop down menu provided.
3172_msnad04.jpg This selection will be specific to a microphone connected to your computer. If your Logitech video camera has a built-in microphone, this option will be presented as “Logitech Mic” with your camera model name in parentheses as shown above.
If you have an external USB microphone or headset device connected to your computer that hosts a microphone, select the devices name or model number in the drop down menu. If your external microphone or headset is connected to your soundcard, the device listed will be the make or model of your soundcard device. Once your device is selected, adjust the microphone volume level to your preference and click next.
Note: The microphone volume level may need to be tested in order to find a comfortable volume level. As a starting point, try setting the level midway and adjust when necessary by re-executing this procedure.

8. In the “Webcam Setup” window, select the video device you would like to use with messenger application. Once selected, you should see a display sample in the window provided. You can also click the “Options” button to make camera specific adjustments. Once completed, click the “Finish” button to apply your changes.
3172_msnad05.jpg

Once you have completed this process, the messenger application should now be configured to the correct audio input (microphone), audio output (speakers or headphones), and video device (webcam) to use when engaging in an audio and or video conversation.

Jan 24, 2008 | Logitech Webcam

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