Question about HP Pavilion dv6000z Notebook

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Cleared all aol programs still can't download latest aol.

When trying to download any AOL programs ie Desktop 10.1 or AOL 9.5, it flashes, disappears, doesn't load. If 9.5 loads, then you get blank pages/ windows, does not work properly. This problem just started ran all malware removal etc ... haven't solved the problem

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  • dejour50 Mar 09, 2009

    Windows XP home edition. Yes, I have fully uninstalled all AOL. Previously saved 9.1 and AOL Desktop, ran with no problems, then one day started to get errors, began disconnecting, would not restart, freeze

  • dejour50 Mar 09, 2009

    I see nothing resembling an AOL issue when checking application and system errors.

  • Nicholas Lussier May 11, 2010

    Hi, what windows are you running?, Have you fully uninstalled 9.5 & 10.1 and tried to reinstall?

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Check the Event log to see if it shows any errors for AOL, go to control panel, then into administrative tools, you will find "event viewer", when opened on the left of the window click on application and look in the list for a warning or error for AOL, also check system on the left of the window, it should tell you whats going wrong

Posted on Mar 09, 2009

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