Question about HP Pavilion dv6000z Notebook
When trying to download any AOL programs ie Desktop 10.1 or AOL 9.5, it flashes, disappears, doesn't load. If 9.5 loads, then you get blank pages/ windows, does not work properly. This problem just started ran all malware removal etc ... haven't solved the problem
Check the Event log to see if it shows any errors for AOL, go to control panel, then into administrative tools, you will find "event viewer", when opened on the left of the window click on application and look in the list for a warning or error for AOL, also check system on the left of the window, it should tell you whats going wrong
Posted on Mar 09, 2009
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Posted on Jan 02, 2017
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Download and install "Registry Mechanic" then do the updates prior to running it and removing anything for the first time. This will get rid of all your current Registry errors.
Try AOL again.
If AOL is still not working...
Shut down completely for at lest 30 seconds, then restart.
Then do a search for all AOL files and folders with the options "Search system folders", "Search hidden files and folders" and "Search subfolders" checked. Delete all of those found.
Restart then run Registry Mechanic again.
Sep 11, 2007 | Computers & Internet
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