Question about IBM IntelliStation M Pro 6219 PC Desktop

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My computer spontaneously goes into power save mode

We had the Geek Squad come out to our house today, because our computer completely stopped working. Our initial problem was that when we we attempting to get online, the puter suddenly made a few beeps and then it said the computer overheated. We cleaned inside the tower by vacuming it inside. That didn't didn't seem to make any difference. When the Geek Squad guy came out, he cleaned undernead and around things with a paper towel and whoala we had our computer back...or so it seemed anyway.... Shortly after he left I was in the process of printing an e-mail when the puter blacked out, and it said it was in Power Save mode. It then kind of blipped in and out turned black for a short bit, and after a few minutes it would come back to our regular screen saver showing all of our desk top icons. We have messed with the puter over and over today, and my husband unplugged the power cord and plugged it back in making sure that the cord was plugged in correctly. That actually seemed to work at first, but when we restarted the computer it was doing the same thing with the power save mode all over again. Do you have any idea why this would be happening? Do you have any suggestions as to what we can do to rectify this situation?

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  • rw_lowe13 Apr 29, 2009

    problem is that my HP boots up into power save, and a black monitor. I have no way to access control panel!! Any way at the hardware level to clear power save???

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I just had this problem exactly and it ended up being the memory card slot....which in turn means the whole motherboard. I went thru tech support and luckily my computer was still under warranty. You can check if it is this by unplugging computer, then push and hold power button to drain excess electricity for about 30 seconds. you have to remove the memory cards then put one at a time back in to determine which card or card slot is affected.. It could be the memory card itself or the slot. If it is memory card slot you can tell by putting a known working card into slot and see if it works. Hope this is helpful

Posted on Dec 10, 2009

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Go to starts, control pannel, display, screen saver, and power there you can set power options, i use never on all so you don't run into conflicts at all let me know, ps that is for xp if you are using xp

Posted on Mar 09, 2009

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I purchased a restart/restore disc for my emachine two weeks ago i recieved it some time last week and come to find out that it dosnt work, i took it to best buy geek squad and the put in a disc of their...


Was the Geek Squad's disc being detected? Or did you just take them your disc to see if they could get a computer to recognize it? If not, then you may just need to change some settings at Boot for your computer to start booting from your restore disc. I've never personally dealt with the Geek Squad, but I would not just take their word for something. I've had several people very unhappy with the outcome of letting them service their computers. I've talked to other people who were very happy with the Geek Squad service. Try taking your disc to a local computer shop and ask them if they can put the disc in their computer to see if it is a functioning Restore Disc. MADHATTER COMPUTERS

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BEST BUY GEEK SQUAD ROUND-UP


I can confirm that this level of incompetence is quite common. It is Best Buy's standpoint that Geek Squad is an extension of their sales strategies, thus their hiring practices reflect that standpoint. Many Geek Squad "Agents" are hired or transfered to Geek Squad based upon their merits as sales people, NOT technicians. This strategy, combined with the pathetically low pay level (which any certified or experienced technician would laugh at) results in untrained staff programmed to follow certain sales strategies. In my experience, many of my fellow employees were on the same technical level as the customers across the counter seeking support.

Best Buy did settle with Winternals / Sisinternals and integrated many of their tools into Geeks Squad's authorized repair disk (Much of which is purely automated). At some level, Best Buy has internally recognized that their Geek Squad staff is mostly unqualified and have catered their corporate licensed / developed software to reflect the situation. This not only showed Geek Squad's incompetency (again) but also shows how news media is more interested in scaring you than actually helping you. It's good that the big chains got this bit of negative press on a local station but you should also applaud the store that did it for free - at least post their name and address and show an interview with the owner or clerk.

Mom and pop shops are usually run by people that are hobbyists first and business-folk second. Whenever someone at my company asks for personal computer help that I don't care to deal with I send them to a small shop in our town - one with Windows 3.1, Windows 95, Netscape Navigator and Word Perfect stickers are mostly-faded on the window. I know they'll be treated honestly and fairly. No charge just to examine a computer to add onto the actual repair.

It's sad how many people/companies are more interested in making the most money from a problem instead of trying to solve it fairly.
and LASTLY "1st thing that video is at least 8 years old I remember seeing it when I was young in highschool."
Perhaps you are thinking of the PC World investigation of major retail computer service departments? I remember reading it long ago:
http://www.pcworld.com/article/3764-6/pc_repair_ripoff.html
The article is from Mid 1998. A damaged IDE cable was part of the problems on their test PCs.

From the article:
"Of 55 problems tested across 20 stores, a total of 30 were misdiagnosed, ignored, or went otherwise unfixed. Best Buy and Computer City each missed on 9 of 15 tries."

THE REAPIR WE WERE TALKING ABOUT WAS A 10 TO 20 DOLLAR FIX :()

AND


A confidential settlement has ended litigation initiated by Winternals over copyright infringement regarding Geek Squad's use of its ERD Commander software.

The lawsuit should end following a July 7th motion from Winternals lawyer David Weaver, who cited a settlement agreement reached between the company and Best Buy, which owns Geek Squad.

Instead of a lengthy lawsuit, Winternals now has a three-year agreement in place with Best Buy. This will permit its Geek Squad of tech assistance personnel to lawfully use licensed programs from Winternals and Sysinternals. This includes the ERD Commander system recovery tool.

The problems for Best Buy and Geek Squad started in February 2006. Winternals had conducted training sessions for Geek Squad employees, as part of its negotiations with Best Buy to license software for its 12,000 Geek Squad workers.

Then the negotiations ended abruptly. Coupled with the admission from employees of Geek Squad and Best Buy that they had been using unlicensed copies of ERD Commander, Winternals began to investigate.

They set up systems needing repair in multiple locations, and put calls in to Geek Squad for assistance. Geek Squad staffers either used unlicensed copies of ERD Commander, or had them in their possession.

In April 2006, Winternals sued in US District Court in western Texas for copyright infringement, circumvention of copyright protections systems, and misappropriation of trade secrets.

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