Question about Brother Disney PE-400D Computerized Sewing Machine

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Brother Innovis 4000 Frozen/screen and buttons

I have a brother innovis 4000 and when I touch the presser foot button or automatic threading buttons on the machine or LCD screen, all buttons freeze up.

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SOURCE: My Brother Innovis 4000D will no longer

if the machine is less then 5 years old and you have a proof of purchase it is covered under warr. only the labor is not still covered. It will need a new board to fix the problem

Posted on Aug 22, 2009

Testimonial: "Well, You pointed me in the right direction. Thankx for the prompt feedback."

  • 96 Answers

SOURCE: Thread stuck in a Brother innovis 1200 sewing machine.

that is probably a glitch in the build, so a service repair would be necessary

Posted on Dec 13, 2009

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SOURCE: brother innovis 700e jammed can i take the case

It would not be a good idea to take a computerized machine apart.

Turn off the power. Remove the needle and presser foot.

If the hoop is still attached, remove the inner hoop to release the fabric and then remove the outer hoop.

Lift up the fabric and use a seam ripper or narrow-blade craft knife to cut the threads.

Take the fabric away.

Open the needle plate and remove the bobbin and bobbin case.

Clean the shuttle and surrounding area from any accumulation of lint or thread from the jam.

Change to a new needle.

Try a different, simple design to see if the machine is working correctly before going back to the design you were using when the machine jammed.

If this continues, the machine may need to go into the shop as jamming can cause the timing to be off.

Posted on Mar 01, 2010

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SOURCE: Brother Original Card Substitute

for the machine I'm pretty sure any card would work as long as it's using .PES file types. for the card reader on the compupter it would take the original card

Posted on Mar 27, 2010

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SOURCE: How do I replace a broken spool pin on the Brother

If the spool pops in, you may be able to find a replacement where sewing machine parts are sold.

If it was a molded to a platform, a thread stand may be a less expensive method to use. You can find a single cone thread stand with sewing notions.

http://www.sewingmachine221sale.bizland.com/store/page24.html/

Posted on Mar 29, 2010

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1 Answer

How do I remove plastic cover on brother innovis v3 to see if thread tension discs are clogged. There doesn't appear to be a screw to undo.


You should NOT disassemble the tension disk unless you want an expensive repair bill. Instead, raise the presser foot and set the tension to the highest number possible. Then you can gently slide a piece of fabric, pearl cotton, or UNWAXED dental floss DOWN through the tension disk to dislodge any lint/dirt or any pieces of thread.

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Cannot change stop start button on innovis 1200 sewing machine


The start/stop button won't work if your foot control is plugged in, or if your presser foot is up.

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If your machine was serviced before purchase and now doesn't work, return it to be re-serviced and made functional.

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1 Answer

Machine saying to rethread the upper thread but not picking up bottom thread from bobbin. Constantly rethreaded upper thread still won't sew.


Consult the owner's manual to make sure it is threaded correctly. Install a brand new needle making sure it is installed properly. Also, be sure to RAISE the presser foot BEFORE threading the upper thread.

If it is still not picking up the bobbin thread, the machine may be out of time.

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How to remove front casing from innovis 4000 brother sewing machine


I would contact Brother, they have an outstanding service department. But if the thread is only around the hand wheel, try pulling it outward to see if you can access the thread that way. Many hand wheels pop out, to disengage the needle mechanism so you can wind a bobbin.

Jul 17, 2014 | Brother Sewing Machines

1 Answer

Please help! I have a Brother Innovis 4000 embroidery machine. My machine is skipping stitches then the needle falls out or bends/breaks. This happens even after I changed the needle and rethread the...


I would double check your Threading. Make sure the thread coming from the spool is not getting caught on something. Try keeping the presser foot up, and then pull out some thread from the back of the needle, does it seem tight to pull? Now lower the presser foot, is it more difficult to pull out? It should be but not so much that it is bending the needle.
If it is to tight, there could thread caught in the tension discs. Remove the left side panel above the needle on the machine. Check to see if you can see any threads. IF not, lower the thread tension and see if that helps. Good luck

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Safety devise activated


I hope this helps, just copy the link below.

http://welcome.solutions.brother.com/BSC/public/us/us/en/faq/faqh/000000/000200/000000/faqh000200_000.html?reg=us&c=us&lang=en&prod=hf_inov4000deus&Cat=56

May 24, 2010 | Brother InnovIs 4000D Computerized Sewing...

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