- If you need clarification, ask it in the comment box above.
- Better answers use proper spelling and grammar.
- Provide details, support with references or personal experience.
Tell us some more! Your answer needs to include more details to help people.You can't post answers that contain an email address.Please enter a valid email address.The email address entered is already associated to an account.Login to postPlease use English characters only.
Tip: The max point reward for answering a question is 15.
When this happens, go to device manager in the control panel and look for the audio section under sound video and game controllers. Then delete them and reboot the computer, if it is a driver issue the drivers will reinstall, if it is a hardware issue, they wont and you will know that the sound card chip is bad.
If you can hear sound when you test it via the control panel, then the sound hardware and drivers are good. Whatever software or application you are using that is ailing to provide sound is probably the culprit.
restore using the utility system restore go to control panel, and put the last day that you know was working good. However you can use cleaner contacts solvent and fix it. Open in control panel the icon sound and use the tabs for headphone, and test the troubleshooting. You mus sure that you headphone is good, try to test in another computer or CD, DVD. etc God bless you
right click on computer and go to properties...then you will need to click on the hardware tab..next click on device manager...here you will see all the hardware connected to the computer...look for the sound and audio device...click on it....then click on the drivers tab...try updating the driver, or you can re-load the driver...if reloading the driver does not work, then there may be an issue with the mainboard..you can go to the dell site to see if there is an update for the motherboard
I had this problem too, only there was zero sound, even when I clicked Test. I know the jack is good because it's never done any of the typical crackling or cutting out when the cord is pulled in a certain direction, etc. - I knew it had to be a setting of some kind. So here's how I solved this particular problem:
[N.B. - This is in Windows 7 OS] I went into Control Panel -> Hardware & Sound -> Sound -> Manage Audio Devices.
In the popup window's Playback tab (which comes up by default,) I right-clicked on Headphones, then clicked Properties. The new popup window's General tab comes up as default; I clicked on the Levels tab, where there's a slider control for headphone volume. For whatever reason, this was set to 0. I changed it to 100 and I immediately got sound. 'Clicked OK, and exited Control Panel. .