Status light keep flashing and message says paper tray contains no paper when it is full. Tray had been removed several times and have unpluged machine, still message says paper tray is empty. Please help.
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Re: Message keeps paper tray is full and it is full.
Pull cassette out and look inside the cassette bay on the left side. there is a white gear that lifts up your paper. that might have come unseated. make sure its seated in right by pushing it back in. last but not least, make sure you don't have your rear paper stopper in cassette pushing paper too hard against the front of cassette preventing paper from raising up.
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Check the paper tray. The part at the end of the paper might not be keeping the paper pushed to the front of the tray. Remove the tray and check the rollers that feeds the paper. They might be slick. Clean them with some WD-40 sprayed on a rag.
First check the machine for paper jams. If not, remove the paper from the paper tray and reinstall it. Then try to print from the MP tray.If this works, check paper size settings on the printer driver, or the small black arm which hangs down next to the paper pick up roller, and is the paper sensor.
it may be one of two problem, to start off with try using one of the other trays or the manual feed. to see if it's just that tray or the machine. you may need to cancel all jobs in the printer before starting and also keep the main tray open. let me know what heppens.
On printer check media/paper type tray 2 or 3 is plain and tray 2/3 is set for letter paper size too, via printer control panel. Also check under paper handling other options for tray 1, also on tray 2 and 3, I think there is a blue little round switch on left should be set as letter not custom.
Some paper types cannot be feed from anywhere else but tray1/bypass ie labels/laminate/card stock.
Check print driver on pc has tray 3 option installed and is not set as default to print to manual bypass/tray 1
light flashing cause printer wants paper type/size that it "thinks" it hasn't got in tray 2/3