Question about Computers & Internet
I brought my Acer Aspire 5920 laptop a couple of months ago and I have a really annoying problem where a window pops up saying 'Synaptics Touchpad Enhancements have stopped working'. It didnt used to happen that often but it happens regularly now (like every time I use my laptop). I lose my scrolling function on the touchpad and the scroll button below the toupad stops working. The 'play'/ 'stop'/ 'rewind'/ forward' touch-buttons stop working too. Everything works fine when I reboot but I'd prefer using another way to fix my problem-so if anyone has any suggestions, please help! I get the same message, on mine occasionaly and the scroll edges stop working. I have read that it is somehow linked to windows live messenger.
I had this problem on my Dell Inspiron 1318, so I went on to their support centre and through the Chat to a technical advisor tool, they uninstalled and reinstalled the driver which controls the touchpad and now the problem is completely gone. I suggest you contact Acer or the customer service of the company that you bought your laptop from and ask them to do something similar. I didn't even need to send my laptop back, Dell were able to take control of my laptop remotely and it only took about an hour in total. Hopefully your provider will be able to offer a similar service.
You may even be able to do this yourself if you can figure out which touchpad driver you need and look on the Acer/laptop maker website support and look at updates for drivers or downloads or something similar. Personally I found using the company's expertise much easier.
Posted on Apr 17, 2009
I resently had the same problem on my HP laptop and search Google for possible solutions. No solution works until I tried Windovs Update and then got 5 alternatives - Synaptics PS/2 port TouchPad was one of them. I update and restart and finally solve this problem.
Posted on Jul 30, 2010
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
Posted on Jan 02, 2017
Tips for a great answer:
Apr 21, 2011 | Acer Aspire 5100 Notebook
May 13, 2010 | Acer Computers & Internet
Oct 21, 2009 | Acer Aspire One PC Notebook
Sep 26, 2009 | Acer Computers & Internet
Jun 30, 2009 | Acer Aspire 3690-2196 Notebook
Jun 29, 2009 | Acer Aspire 5920-6727 Notebook
Jan 09, 2009 | Acer Aspire 3610 Notebook
5,936 people viewed this question
Usually answered in minutes!