Question about Microsoft Metrologic MS9520 Voyager Barcode Scanner

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Metrologic barcode scanner - laser is a dot not a line

I have a Metrologic model:MS9520 barcode scanner. When I plug it into my HP PC tower, it beeps but the laser is not a bar, instead it is a dot. As a dot it can't scan any of the barcodes that are needed to run my business. Any insight into the matter?

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This would be a fault with the scan engine. The dot is created when the mirror inside of the scan engine is not oscillating. The best solution is to have the device repaired, hopefully your scanner is still under warranty, or to purchase a replacement. /* Style Definitions */ p.MsoNormal, li.MsoNormal, div.MsoNormal {mso-style-parent:""; margin:0cm; margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:12.0pt; font-family:"Times New Roman"; mso-fareast-font-family:"Times New Roman";} @page Section1 {size:612.0pt 792.0pt; margin:72.0pt 90.0pt 72.0pt 90.0pt; mso-header-margin:35.4pt; mso-footer-margin:35.4pt; mso-paper-source:0;} div.Section1 {page:Section1;} --> /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-parent:""; mso-padding-alt:0cm 5.4pt 0cm 5.4pt; mso-para-margin:0cm; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:10.0pt; font-family:"Times New Roman"; mso-ansi-language:#0400; mso-fareast-language:#0400; mso-bidi-language:#0400;}

Posted on Mar 20, 2009

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