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When using some of the programs such as MS-EXCEL, the mouse pointer behaves as it has a mind of it's own. It starts jumping up and down and behaves erratically not allowing the control using touchpad. I have Compaq HP presario running Vista. Can some one help please???

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First, try cleaning the touchpad WELL with a cloth damp with windex. If still no good, you should try to remove the keyboard, disconnect and reconnect the touchpad cable that goes to the mainboard.

hope this helps

Posted on Aug 09, 2009

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1 Answer

Laptop pointer erratic


There is a setting in your Control Panel/Mouse, which is a check box to enable it to hide the mouse pointer when not in use. Disable that and see if it helps.

Sep 05, 2014 | Dell Inspiron 1545 Notebook

1 Answer

The cursor jumps around on my ASUS K501J notebook.


Step 1


1. Open Mouse by clicking the Start button, clicking Control Panel, clicking Hardware, and then clicking Mouse.
2. Click the Pointer Options tab, and then do any of the following:

To change the speed at which the mouse pointer moves, move the Select a pointer speed slider towards Slow or Fast.
• To make the pointer work more accurately when you're moving the mouse slowly, select the Enhance pointer precision check box.
To speed the process of selecting a choice when a dialog box appears, select the automatically move pointer to the default button in a dialog box check box.
To make the pointer easier to find when you move it, select the Display pointer trails check box, and then move the slider towards Short or Long to decrease or increase the length of the pointer trail.
To ensure that the pointer doesn't block your view of the text you're typing, select the Hide pointer while typing check box.
To find a misplaced pointer by pressing the CTRL key, select the Show location of pointer when I press the CTRL key check box.

Change mouse settings
http://windows.microsoft.com/en-US/windows7/Change-mouse-settings


Step 2


If you are using touchpad, try reducing the Touchpad sensitivity and check

1. Click on the "Start" icon in the lower left corner of the screen. Select "Control Panel." Next select "Mouse" under "Hardware and Sound." You can also left-click the touchpad while the cursor is anywhere on the desktop. From that screen, choose "Mouse Pointers."
2. Select the "
Buttons" tab at the top of the dialog box that opens. This shows the type of touchpad device installed on your laptop.
3. Set the touchpad for right or left-handed use from this dialog box. You can adjust the double click speed of your computer as well. When you finish making any changes, click "
Apply."
4. Pick the "
Device Settings" tab from the dialog box now. You can see the touchpad for your Vista machine highlighted on this screen. Select "Settings."
5. Read the information provided in the next dialog box. It gives you options for tapping your
touchpad, using the buttons, scrolling, pointer motion and sensitivity.
6. Make any changes you want from the various topics. When you make a change, click "
Apply." Click "OK" when you finish making all your changes.
7. Do some work on your computer for a while, If the touchpad is still too sensitive, return to the "Mouse" menu and continue to adjust the settings until you get them just the way you want them.


Step 3

If the issue persists try to perform a clean boot and check whether the issue is still persists.

Follow the steps mentioned in the article given below.

How to configure Windows Vista to start in a "clean boot":

http://support.microsoft.com/kb/929135

Note:Once the troubleshooting is over, reset the computer to start as usual.


Also I would suggest you to keep in touch with mouse manufacturer

Oct 08, 2012 | ASUS K50IJ Notebook

1 Answer

Cursor jumps all over the place. My husband is ready to throw the computer away.


See if you are using Enhance pointer precision,if so try and turn it off. Click Start, click Run, type control mouse, and then click OK. Click the Pointer Options tab, click to clear the "Enhance pointer precision" check box,click Apply and OK. If you are using a wireless mouse try changing the battery.You can also go to the mouse control in the control panel.Uncheck the options to "automatically move pointer to default button". Also check the sesitivity of your touch pad , if it set to a high sensitivity and you barely touch it , it could register as a double click.

Nov 17, 2010 | Samsung N150 (36725723009) Netbook

1 Answer

Jumping cursor. while i type, it skips around, usually to the left, and at the top of the page area.


Hi,

Are you using an external mouse, Please try to change your mouse, I have experience the same thing before, it seems my mouse does it. If your not using external mouse but rather your laptops mouse pad, Please try to do further testing by touching the pad in different portion and check if the pointer behaves abnormally.

Jul 29, 2010 | Compaq PC Laptops

2 Answers

Product key is not working for ms office 60 day trial online.


Hello,
You only purchased the licenced OS but not the MS Office. You have to purchase it online or directly to the software stores

Jul 23, 2010 | Dell PC Laptops

2 Answers

Cursor on my keypad jumps around


If your cursor moves erratically on the screen (for example, if it jumps around the screen, moves at varying speeds, or selects items on its own), perform the following steps:

1. Clean the surface of the touchpad with a dry, soft cloth to remove grease, sweat, moisture, or other liquids.

2. Adjust the sensitivity of the touch pad:.

a. Click the Start button and click Control Panel.

b. Click Printers and Other Hardware.

c. Click Mouse.

d. When the Mouse Properties window appears, click the Pointer Options tab.

e. Under Select a pointer speed:, click to move the slider bar closer to Slow.

f. Click OK.

g. Check to see if the touch pad still behaves erratically.

3. If the touchpad still caused the cursor to behave erratically, attach an external mouse to your computer and restart your computer. Use the external mouse to see if your cursor still moves erratically.

4. After connecting an external mouse, uninstall the touchpad driver from the Device manager listed under the "mice and other pointing devices" category and restart the Computer.

5. Download the Touchpad driver compatible to the Operating System installed on the Computer from the manufacturer's site and install it after restarting the Computer.


Good luck!!!!!!!!!!

Sep 18, 2009 | Dell Inspiron 6000 Notebook

1 Answer

VAIO laptop cursor moves by itself


Sometimes the surface the mouse is on can make the curs or seem to have mind of its own. Does it behave this way all the time or just here and there.?

Mar 20, 2009 | Sony VAIO VGN-C140G/B Notebook

2 Answers

Dell d600 mouse pointer jumps into corners if working on documents etc.; maybe if the system stores data in the cache or ram, the cursor wether jumps into the left down corner or moves slowly in directon...


What the issue is, is the eraser head mouse in the enter of the keyboard. When you type, it's putting uneccessary pressure on it, and it makes the pointer move. The only solution I know for this is to get the updated ALPS driver for the mouse, and disable the eraserhead (The updated driver gives you an option to do this), thereby using only the touchpad mouse.

Mar 15, 2009 | Dell Latitude D600 Notebook

7 Answers

Cursor jumps around


If your cursor moves erratically on the screen (for example, if it jumps around the screen, moves at varying speeds, or selects items on its own), perform the following steps:
  1. Clean the surface of the touchpad with a dry, soft cloth to remove grease, sweat, moisture, or other liquids.
  2. Adjust the sensitivity of the touch pad:.
    1. Click the Start button and click Control Panel.
    2. Click Printers and Other Hardware.
    3. Click Mouse.
    4. When the Mouse Properties window appears, click the Pointer Options tab. (Figure 1)
      10583022.gif
      Figure 1: Pointer Speed
    5. Under Select a pointer speed:, click to move the slider bar closer to Slow.
    6. Click OK.
    7. Check to see if the touch pad still behaves erratically.
  3. If the touchpad still caused the cursor to behave erratically, attach an external mouse to your computer and restart your computer. Use the external mouse to see if your cursor still moves erratically.

Aug 14, 2008 | PC Laptops

2 Answers

Acer Aspire 3004 - Random reboots; random mouse program select w/o mouse click


the rebooting could well be a driver error, and you pc is set to reboot instead of stopping and showing the code numbers on a blue screen togive any clues, but it sounds as if it could be the touchpad driver. Go to my computer icon, right click>properties>hardware tab>device manager and look down the list for mice and other pointing devices and click the '+' sign and it will probably read synaptics touchpad, right click on it and select uninstal. Restart your notebook and the touchpad will be installed automatically and should, if the driver is not corrupt perform as normal.

Aug 11, 2007 | Acer Aspire 3004LCi Notebook

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