Question about Verizon Communications enV2 Cellular Phone

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Env2 got wet, front keypad having problmes, "o.k" button doesn't work can I remove front cover, how??

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  • cksessions Mar 11, 2009

    The link could not go through!

  • cksessions Mar 21, 2009

    Thanks, But when I take the phone apart all I see on the front part is the screen and speakers, can't get to the keypad without having to remove all the other stuff and I'm not sure if that is really a good idea!

  • cksessions Mar 22, 2009

    Average Jane, THANKS!!!!

    I would not open my phone because I was afraid I would mess it up and after reading that the 'tech' guy hadn't even done it, I just didn't have the courage! But, after reading your comments, I was encourgaged to take the chance and it WORKED!! I did the same thing you did, just wiped the white pad with a Q-tip, didn't see anything but figured it was worth a try and that is all it needed! I also believe that it was an answered prayer from GOD! I purchased the phone outright and had no insurance on it! My husband and I prayed for it continually and if you had not posted, I would probably still have a broken phone!!! THANK YOU!

  • Anonymous Apr 02, 2009

    Ok i droped my phne in apple juice and the key board is not working what do i do.

  • Anonymous Apr 06, 2009

    idk how to take it aprt though.
    i only see 1 screw on the back????????



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This just happened to me last night. I FIXED IT!

The bottom half was working, the top keyboard was not working. The only button on the top that worked was the power key. Today, I got a screwdriver and took the whole entire thing apart. Start by removing the battery, then take out the 6 back screws. Gently pull the back apart - this will be tough, do it evenly around all sides instead of getting just one side and yanking or you might break it. two of the screws on the top are accessible readily, but the two near the hinge are only accessible once the back is apart. Take the front apart with these 4 screws. dry it out with a q-tip. There should be four more screws inside - take those apart and dry clean. Pull the face off and dry the large white plate that receives all the button action. I put it all back together and my buttons worked again. I didn't even feel like I did anything to fix it because it wasn't really wet inside, i think there was just a micro-dot of moisture on that white plate. I hope it works for you. I was so excited about mine that I got on here to tell others. But hey - I also prayed about it and God cares even about the little things!!!!! Now - I've got the battery out and am leaving it out for a couple of days just to make sure that its totally drive because any water in there could still damage the phone if there is a power source. GOOD LUCK!

Posted on Mar 20, 2009

  • averageJane Mar 21, 2009

    As long as you are careful - it will come apart - You can pull apart everything that is not glued. From my memory, once you see the screen, there is a black piece to the right that has 4 more screws - you can take those out and pull apart more pieces. Be careful not to rip those orange ribbon looking things that hold the front and back of the whole phone together. The white plate is between the very front piece of your phone and the screen that you are seeing. It does pull apart. You need to get to the big white plate and wipe it if you have hopes for those front buttons. it might be too late but it worked for me. Just go really slowly and try to avoid becoming frustrated when you are working with the phone. GOOD LUCK!

    I'm no expert, just an average jane who fixed her own phone without buying a new one. replacement at walmart: $300. I was too scared to even check how much through verizon!

  • averageJane Mar 22, 2009

    Oh My Goodness!! THAT IS AWESOME!!!!!! I am SOOO excited for you. I am just plain excited. God is awesome - I hope lots of people read this post!!!! It was easy to find - after all, I found your post the night I broke my phone, before I even tried to fix it, looking for help!

    I hope you have an awesome weekend and feel really blessed!


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I've never taken apart an LG enV2, but I don't think it's as easy as you may think; the front cover just doesn't pop off. You'll need to take the phone completely apart to gain access to the keypad/keyboard.

99.99% of the time you start by removing the back panel and battery. You will probably need a set of "T-4 through T-8" security bits to take the phone apart.

With a T bit set (aka star bit), surgeon hands, and patience you should be able to take the phone apart; just keep track of where each screw goes because they may be different sized screws.

Moreover, most phones are a combination of screws and clips that snap together. Much care is need so that you don't break the snap by forcing it too hard; this is the patience part.

The original enV (first) Chocolate 1, Chocolate 2, and VX8500, the keypad is not attached to the board. Only the QWERTY keyboard is attached; at least on the first enV.

Here is a link for the internal parts of the enV2:

Posted on Mar 09, 2009


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.ExternalClass .ecxhmmessage P {padding:0px;} .ExternalClass body.ecxhmmessage {font-size:10pt;font-family:Tahoma;} ok for all of you people i am good at taking apart and fizxing phones and for people that dont know how to pop caps off from the back and inside of phone youre retarded, and the only thing that you have to be careful with when taking apart env2(i have taken apart and fixed mine many many times until i got sick of it and got env1 which has tank parts. anyway the thing you haveto watch when taking apart phone is the ribbon that goes on the left side of the phone and into the front. its tricky to get out and you have to push this thing to get it to go through. AND REMENBER... DONT EVER EVER EVER TRY TO FORCE THE RIBBON THROUGH!!!!!!!!!!!!!!!!!! P.S. THE METAL FRAME IN FRONT PART OF IT WILL BREAK EASILY AND IF THAT HAPPENS JUST TAPE IT, BUT NOT TOO MUCH OR YOUR CASE WONT FIT BACK OVER!!!!!!!!!!!!!!!!!!!!!

Posted on Sep 10, 2010

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Take out the battery and blowdry the battery and the phone wait 15min and put it back in it should be out of battery so charge and it should work.

Posted on Jul 29, 2009

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