Question about Verbatim STORE-N-GO (95312) 8 GB Hard Drive

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Verbatim 1 Terrabyte External HArd Drive

This has a USB 2 connection but now when i try to connect it to computer - the light goes on but the computer no longer reads it and therefore does not mount so I can;t access files.

Not sure why this has started to happen.


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Buy a new one!!! Or return it or try cleaning the underside of it with a cloth.

Posted on Apr 15, 2009

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It is a Seagate GoFlex 2 terrabyte external connected through usb. I have dropped it several times and plugged it back in and it has worked. This last time it did not work when I plugged it back in. It...


I don't think so you have described properly your problem.

1. USB cable to Casing its completely a USB Device/Drive so where you plugged it?
2. "The Laptop does not see the drive or the USB adapter when its plugged in" you mean BIOS?
3. Windows 7 Pop Up Autoplay window what opens when you try to open it?

May 15, 2011 | Seagate FreeAgent 2TB GoFlex Desktop USB...

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My Verbatim Model #47512 1TB is showing as "Unknown" when connecting to the Computer. It was working earlier today but I removed it and then connected it again and now it's not working.. It's...


An external hard drive is a normal hard drive with a converter to change it to USB.
If you have important information on it, you could open it up, and connect internally to your computer, however, opening it will (almost always) void the warranty.

I'd recommend contacting whoever sold it to you, and asking them: 1) If you can open it up, to connect it internally, to get your data off, and 2) For a replacement.

Good luck with it.

Dec 22, 2010 | Verbatim 500GB USB Desktop 500 GB Hard...

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Verbatim 320 gb usb external hard drive stopped working.When the device is connected the blue led light is on.But computer is not recognizing.Help me.


An external storage-device has four major components:

* the USB cable

* the power-adapter

* the disk-drive inside the enclosure

* the USB-to-disk-drive adapter inside the enclosure.

One of these components has failed.

Try a different USB cable.

Try connecting to a different USB port on your computer.

Try connecting to a USB port on a different computer.

Take a "multi-meter" and measure both the voltage and amperage output from the AC adapter, and compare with the specifications on the label on the adapter.

Open the enclosure, and remove the disk-drive, and then connect it as a "slave" disk-drive in a desktop computer, to see if it works at all.

Purchase a new, compatible, disk-drive, and install it in the enclosure, to "revive" your external storage device.

Get the part-number and serial-number from the label on your disk-drive, and access the manufacturer's web-site, and use "check warranty status", to see if they will replace the device, at minimal cost to you.

There exist commercial "data recovery" services that can try to repair your device, just long-enough to rescue and copy your files.
For example, see: https://services.seagate.com/index.aspx?lng=en-US for a "no data - no charge guarantee".

Nov 11, 2010 | Verbatim VER95327 USB Hard Drive

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I've just bought a 250GB Verbatim Portable Hard Drive (silver, 47628). When I plug it in, the blue light flashes, the disk happily murmurs, but it is never recognized by any of my computers (win XP and 7)....


Hi,

Even though it is possible that your USB hard drive is corrupt, but

before you finally conclude, try out these few troubleshooting

steps.

First of all, it is possible that the USB port that you are using is a

USB 1.0 port, which has a lower voltage not enough to

power on your Storage drive.

In this case, there are two things you can do,

1. Change the USB port you are using for the storage drive to a

USB 2.0 one (Just keep Checking all the ports one by one in case

you dont know which one it is).

2. If your Storage drive has external power facility, just plug it in

an external power first, before connecting it to the system.

If there are no USB 2.0 Ports on your system at all,

then just go to any electronic store and tell them you want to buy

a USB 2.0 Expansion card.

and if it is a laptop, A USB 2.0 PCMCIA card.

Install it on your system, and connect your external drive through it.

Meanwhile, before you try out the second option, test the drive on

a friend's system, that you are sure has a very good system, with

USB 2.0 port.

If after trying out all these, the USB Drive still doesn't work, then

I'm afraid, the drive might have been bad/spoilt.

Kindly keep me posted about the problem and let me know how it

goes

Hope this helps you out.

Thank you for using Fixya

Goodluck

Oct 06, 2010 | Verbatim Hard Drives

1 Answer

My pc doesnt recognitze my portable verbatim hard drive anymore, model 47512, and their support page sucks. what can i do?


First, try to connect it to a different computer, to see if it can be read on _any_ computer at all.

Second, check the warranty-status of the unit; if the warranty still is valid, Verbatim will replace the hardware (but will NOT make any attempts to 'recover' your files).

Third, an external drive has two major components -- the disk-drive and the USB-to-disk-drive adapter. Open the enclosure, and remove the disk-drive, and connect it as a 'slave' disk-drive in a desktop computer, to see if that interface hardware is the problem.

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1 Answer

When hooked up, blue light flashs, never goes solid, anf device cannot be found on my computer.


Hi there.

Try the following:

1. Restart your computer. Check again if the HD is missing.

IF it is still missing, THEN try

2. Unplug the USB drive and plug into another USB slot on your computer. Look for the drive again. If it doesn't show up then do Step 1 again.

A couple of other things to check :

Did the USB drive come with software or drivers that required being installed?

Does the USB drive connect to the computer (type, MAC / PC) that you are using?

For example, sometimes drives are made to work with a particular system, i.e., MAC or PC. AND then there are other USB drives that interface with both systems.

If you have the manual for your drive you can check the Troubleshooting section of the manual. If you don't then you can go to the Verbatim website and download a manual.

I hope this is helpful. Regards,

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1 Answer

I dropped my external hard drive - a Verbetim terrabyte hard drive. Now, when I turn it on, it makes mechanical noises and won't connect to my computer (USB). I'm not too concerned about trying to fix the...


If your drive is making whining and clicking sounds, then you have a mechanically damaged drive which had what we called a 'head crash' due to the drop!
If you can read/access the disk partitions/drives, I strongly suggest that you perform a full disk backup (with track error skipping) to another device. Also try a file by file copy to another drive (slow but you know exactly what is accessible).
You may want to try to use 'Spinrite' (Google and read about it first) to attempt to repair some of the issues but unfortunately, a disk 'head crash' is usually fatal physical condition and data recovery requires specialized equipment and is VERY expensive!
Hope it helps: let me know ho you go!

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I CONNECT EXTERNAL HARD DRIVE TO PC WITH XP AND IT DID NOT RECOGNISE EXT HARD DRIVE HELP PLEASE


dear sir
good day
try to replace the USB cable and test the Hdd on an other computer system to make sure it is function and good luck

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Verbatim usb 160 external hard drive.


That model doesn't have an external power supply port.

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