Brushroll wont roll

Hair, dirt and dust can build up underneath the end caps on the brushroll which can damage the bearings if your brush roll has them. If not cleaned occasionally the debris will cause friction which can keep the brushroll from spinning freely which will cause the fast spinning motor shaft to melt the new belt. The old belt was likely loose enough it did not have enough friction to burn the belt. Many people assume they got a faulty belt when this happens but it's usually a problem with the brushroll. The brushroll is very important to getting dirt out of carpets and should be replaced every few years. I suggest a new brush roll and be sure to remove it occasionally to clean it and put on a new belt at least once a year.

How may vary depending on your specific model but you need to make sure it's unplugged from the electrical outlet, lay it flat on the floor so the bottom plate and brush roll are facing up. Remove the bottom plate screws and the bottom plate. Pull the brush roll out and clean out hair, dust and lint. Put new belt around motor shaft and put brush roll through the belt and pull on brush roll to stretch belt far enough to put back in vacuum. Install bottom plate and spin brudpsh roll by hand to insure it isn't restricted before you turn it back on.

Lay the unplugged vacuum upside down and remove the bottom plate covering the brushroll to remove the brushroll and belt. Make sure brushroll bristles aren't worn, replace it also if needed. Make sure brushroll will spin freely. Put new belt around motor shaft then around brushroll. Pull on brushroll with both hands to get enough leverage to stretch the belt far enough to drop the brushroll in place. Put bottom plate back on and insure brushroll will turn by hand before you turn it back on..

The end that usually "comes off", as you put it, is the belt end of the brushroll. The reason for that is either something got caught up in the end cap, rubbing it till it broke free from the brushroll, or the bearing in the cap got so hot that it melted the plastic end. Either way, the ends are not replaceable alone on these, a new brushroll must be purchased and installed, preferably with a new belt, as well.

Replace the Roller Brush. Sounds like bearing in it is locking up and the the belt is slipping and not turning the Roller Brush as it has a locked up bearing. You will need to go ahead and get a replacement belt just in case you have stretched the older belt to a bigger size. I had this same experience with a Hoover and it solved my problems of "rubber burnt smell".

Hi and welcome to Fixya. I am Kelly.

You have correctly identified the problem as the brush roll itself.

There is a bearing under each end cap of the brush roll. You can gain access to the bearings usually by gripping the browah roll end caps and rotate the caps in opposing but loosening (ccw rt / cw left) directions.

Many times I have found that there is just a mass of hair under the end cap that functions like a brake. Clean it up really well on under BOTH end caps.

Do a spin test by putting the end caps back on (Hold it horizontal) and rotating the brush roll with your thumbs. It should spin freely.

If it feels like there is still friction then your probably going to have to take the brush roll with you down to the nearest vacuum cleaner repair / supply shop and get 2 new bearings. Most shops will install the NEW bearings for you if you have the brush roll in hand. It is a much cheaper fix than the brush roll itself.

(buy a new belt too!)

Take care

Kelly



http://www.eureka.com/servlet/ListParts?model=5902avz

I followed the instructions,you have to release the handle as though you were vacuuming and it works automaticly you can't put it on ON when it's upright!! Duh

have you turned on to see if the area where you put the belt on is rolling?
if it is you probably need a new brushroll . check the edge of the brush roll and see if any plastic is missing within the removable metal piece by where the band should be on the roll.

Turn the vacume upside down. Remove the 5 screws on the bottom plate. 3 are near the brush roll, and 2 are near the back. Remove the bottom plate. take the belt off the motor end. pull up on both ends of the brush roll. Put new brush roll on making sure that you put both ends to the new position, not old. ( it is marked on one end, and there are marks on the side that goes up so the can match.)(If putting back the old brush roll you can switch to the old position. After a year or two you can switch the new brush roll to the old position.) Put the bels back on the motor shaft and then stretch and start the belt on the brush roll and rotate the brushroll by hand untill the belt is all the way on.
put the bottom plate back on and tighten the 5 bottom screws.

Take the nozzle of, remove the brush roll, put the new belt over the brush roll, re-install and put the bottom plate on, making sure that the belt is in the middle of the brush roll. Turn the big knob on the front until it locks, when it grabs the belt it will be hard to turn. Re-install the nozzle on the machine and lock it down. Turn the knob again all of the way, this will release the belt unto the pulley.